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ANA Crowne Plaza Kobe by IHG

5.0 star property

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Photo gallery for ANA Crowne Plaza Kobe by IHG

View from room
Exterior
Suite, 1 Bedroom, Club lounge access, Mountain View | In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
  • Meriken Park
    ‪3 min drive‬
  • Kobe Harborland
    ‪4 min drive‬
  • Kobe Tower
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Club lounge access, City View

Suite, 2 Bedrooms, Club lounge access, City View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Club lounge access, City View

  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Smoking

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

In-room safe, desk, laptop workspace, blackout curtains

Business Room

  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Room, 3 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room, 3 Single Beds, City View

Premium Room, 3 Single Beds, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 3 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Club lounge access, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

Premium Room, 2 Single Beds, Club lounge access, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, Club lounge access, City View

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 2 Double Beds, Club lounge access, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Club lounge access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed

  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

Premium Room, 1 King Bed, Club lounge access, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Club lounge access, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Suite, 1 Bedroom, Club lounge access, Mountain View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Club lounge access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

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About this property

ANA Crowne Plaza Kobe by IHG

Luxury Kobe hotel connected to a shopping centre, steps from Shin-Kobe Ropeway
Along with 7 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a snack bar/deli.
ANA Crowne Plaza Kobe by IHG offers 592 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Kobe by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Shin-Kobe Ropeway. Enjoy features like free WiFi in public areas, plus 7 restaurants and 3 bars.
  • Free WiFi
  • Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the property's 7 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Steps from Shin-Kobe Ropeway and 7 minutes on foot from Takenaka Carpentry Tools Museum
ANA Crowne Plaza Kobe by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include 23 meeting rooms and coworking spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Restaurant & Bar LEVEL 36 – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA – On-site restaurant. Open daily.
Japanese KOBE NADAMAN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO – This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE – This restaurant serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3600 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1006 reviews
Rating 8 - Good. 333 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Malia

Disliked: Cleanliness, amenities, property conditions & facilities
Skip. It’s old and run down and I hope I get my money back because I will complain. This hotel needs a Major MAJOR make over. Especially for Japanese standards. Awful!
Stayed 1 night in Mar 2025

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place, close to the subway.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nahian

Stayed 7 nights in Feb 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Consistent over the years.
Stayed 5 nights in Feb 2025

4/10 Poor

Nerry, Sherman Oaks

Liked: Amenities
Disliked: Property conditions & facilities
Conveniently located to Shinkansen
Stayed 10 nights in Jan 2025

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble place

wonderful
Stayed 3 nights in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast spread!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Arturo

Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Tatsuya

It’s very convenient for shopping and traveling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karsten

Stayed 4 nights in Nov 2024

10/10 Excellent

Sara Mom

Liked: Amenities
Very close to Shin Kobe station to access. Quiet room.
Stayed 2 nights in Nov 2024

8/10 Good

David A. P.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to a mountain to take walks.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Harold

Travelled with group
Liked: Cleanliness, staff & service, amenities
Did not like this place at all. Only stayed for convenience of Shinkansen. Junky toilet and sink. The sink was too low and gave me a sore back. There was a stool but who brushes their teeth sitting down. Limited dining options. Never staying here again.
Stayed 3 nights in Oct 2024

8/10 Good

DORIS VANESSA

Stayed 4 nights in Oct 2024

8/10 Good

April

Liked: Cleanliness
Comfortable room
Stayed 3 nights in Oct 2024

8/10 Good

yawei

Liked: Cleanliness, staff & service
Open time for pool and sauna is between 9am and 7pm, not very convenient. Plus they also cost extra money. Breakfast buffet is very good. Gym is open 24hrs free of charge Location is perfect. A few mins walk from the train station shin Kobe.
Stayed 1 night in Oct 2024

2/10 Terrible

Katherine

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This prperty is in dire need of an overall renovation. The rooms and in particular the carpet in all areas was filthy.
Stayed 3 nights in Oct 2024

8/10 Good

EDDIE, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and stuffs were polite and friendly. There were groceries store underneath hotel was very convenient
Stayed 10 nights in Oct 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent for the money but the rooms need renovating.
Stayed 2 nights in Oct 2024

8/10 Good

Erik

Stayed 3 nights in Sep 2024

4/10 Poor

Chun Ying, New Westminster

Liked: Staff & service
Disliked: Cleanliness
Very old and dated hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 8 nights in Oct 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
The standard/regular room is dreadful. While the view from the window was nice, it didn't make up for dated facilities, dirty carpets, stained drapes, and yellowed bathrooms. You cannot adjust the air conditioner in your room, which hasn't been updated since the late 90s. For the price you pay, even for the standard room, you can stay in a much nicer hotel with better facilities. The proximity to the Shinkansen is nice, but the hotel is a maze and is extremely poorly marked. Getting to street level is frustratingly complicated. I understand that the more expensive club rooms may be nicer, but the standard rooms feel like a highway motel in the Florida panhandle. I am extremely fortunate that I only booked one night in this location. I checked out as early as possible, as I felt grimy just being in the room. I wanted to leave as soon as possible.
Stayed 1 night in Oct 2024