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The Crown Palais New Hankyu Kochi

3.5 star property

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Photo gallery for The Crown Palais New Hankyu Kochi

Front of property – evening/night
In-room safe, desk, laptop workspace, soundproofing
Lobby
Presidential Suite, 2 Double Beds, Smoking | In-room safe, desk, laptop workspace, soundproofing
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
4-2-50, Honmachi, Kochi-city, Kochi, Kochi, 780-861
  • Kochi Sunday Market
    ‪3 min walk‬
  • Hirome Market
    ‪5 min walk‬
  • Kochi Castle
    ‪8 min walk‬
  • Kochi (KCZ-Ryoma)
    ‪14 min drive‬

Room options

View all photos for Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room, Smoking (110cm Bed x 2)

In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room, Smoking (110cm Bed x 2)

  • 25.2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Executive Wing), Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Double Room (Executive Wing), Non Smoking

  • 25.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (110cm Bed x 2)

In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room, Non Smoking (110cm Bed x 2)

  • 25.2 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room (Executive Wing), Smoking

In-room safe, desk, laptop workspace, soundproofing

Double Room (Executive Wing), Smoking

  • 25.2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 15.7 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Single Room, 1 Large Single Bed, Smoking

  • 15.7 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

  • 37 sq m
  • Sleeps 8
  • 2 Large Single Beds

View all photos for Standard Twin Room Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Single Non-Smoking

  • Sleeps 1
  • 1 Single Bed

Standard Single Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room-Executive Wing Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Double Room-Executive Wing Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Double Room-Executive Wing Smoking

  • Sleeps 2
  • 1 Queen Bed

Family Room, Smoking

  • Sleeps 4
  • 2 Single Beds

Family Room, Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Wing Executive Twin Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

Executive Wing Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Wing Deluxe Single Room

  • Sleeps 1
  • 1 Double Bed

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  • Parking available
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About this property

The Crown Palais New Hankyu Kochi

Riverfront hotel with 3 restaurants and 24-hour front desk
3 restaurants, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
The Crown Palais New Hankyu Kochi offers 242 air-conditioned accommodations with a safe and complimentary slippers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Crown Palais New Hankyu Kochi. During your stay, you're just a quick walk from Kochi Sunday Market. You'll find features such as free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Kochi Sunday Market and 6 minutes on foot from Kochi Literary Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The Crown Palais New Hankyu Kochi also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kochi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
The Crown Palais New Hankyu Kochi has 3 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,750 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

The Crown Palais New Hankyu Kochi Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 360 out of 959 reviews
Rating 8 - Good. 374 out of 959 reviews
Rating 6 - Okay. 161 out of 959 reviews
Rating 4 - Poor. 48 out of 959 reviews
Rating 2 - Terrible. 16 out of 959 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hiroshi

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’d be happy to stay here again
We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024

6/10 Okay

AKIRA

Stayed 1 night in Jul 2024

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024

10/10 Excellent

YOSHIHIRO

Stayed 1 night in May 2024

8/10 Good

CHIHIRO

Stayed 1 night in May 2024

10/10 Excellent

Yuk Chun

Stayed 2 nights in Apr 2024

10/10 Excellent

KYUNG A

Stayed 1 night in Mar 2024

8/10 Good

LI-JU

Stayed 1 night in Mar 2024

10/10 Excellent

kazunori

Stayed 1 night in Mar 2024

10/10 Excellent

Jei woo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Kochi castle, museum and Hirome market.
Stayed 2 nights in Mar 2024

8/10 Good

Michitaka

Stayed 1 night in Feb 2024

8/10 Good

Carmelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had this old world charm of being in a hotel maybe in the late 80's. Very luxurious and at the same time with updated facilities. Only down side is that there were no English (not even translated or subtitled) available. Overall a good and pleasant experience in the city of Kochi.
Stayed 3 nights in Feb 2024

10/10 Excellent

SHU FANG

Stayed 2 nights in Jan 2024

10/10 Excellent

BILAL

Liked: Cleanliness
It was very good
Stayed 2 nights in Jan 2024

8/10 Good

Hideaki

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1990's high class hotel in 2023
This hotel is very spacious compared with most Japanese hotels. This hotel is obviously older, and was probably very classy back in the 1990's, but many parts of the hotel are showing signs of wear. The breakfast was awesome and I definitely recommend adding it to your stay. There are also laundry machines available, but they are coin operated and the drier took forever to dry my jeans. There isn't much of a view from our room, but the hotel is very close to shopping areas and the castle.
Stayed 1 night in Dec 2023

8/10 Good

kazunori

Stayed 2 nights in Dec 2023

2/10 Terrible

KEIJI

Stayed 1 night in Dec 2023

4/10 Poor

masamori

Stayed 1 night in Dec 2023