6/10 – Okay
Maureen
14. Okt. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Would skip this one
There were pros and cons to this hotel, but given my choices, I wouldn't stay here again.
The room is nice - feels like you're inside a West Elm. Overall facility was also nice and felt new and clean. The onsen inside our suite was a highlight. Unfortunately we had bad weather, so couldn't see mt.Fuji and didn't do much in the area besides walk to 7-11. We also didn't do any of the activities managed by the hotel. It seemed there were a few things to do on the lake that could be fun on a nice summer day, but not sure.
The staff doesn't know much English, but generally wasn't very accommodating when we asked for help with things. Having stayed at 7 hotels during our trip, the service stood out as lackluster here.
We didnt dine at the restaurant but did order room service once - which was fine.
Additionally, it was a bit of a hike to get here, without much benefit besides views of Mt. Fuji. We took this stay mostly as a rest day - but for that even I'd consider it overpriced. Our experience was certainly hindered by bad rain, but even on a perfect day I'm not sure this hotel would be worth it.
Maureen
Aufenthalt von 1 Nacht im Oktober 2024