"The property was average but the location was great. The staff were not very friendly or welcoming which lets the hotel down due to the poor custome ... " Mehr
23. Mai 2024 von Dash Living Community Team
Dear Niagena,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconvenience you experienced.Please be assured that your experience does not reflect the high standards we are committed to upholding. We have taken your feedback seriously and are actively implementing improvements to our service.We highly value your satisfaction and encourage you to contact us directly at support.hk@dash.co. This will enable us to address your concerns more effectively and demonstrate our commitment to delivering service that aligns with our high standards.We apologize once again and hope to have the opportunity to host you in the future, to surpass your expectations.Warm regards,Dash Living Community Team
27. Mai 2024 von Dash Living Community Team
Dear Michael,Thank you for sharing your feedback about your recent stay with us. We always strive to ensure a positive experience for our guests, and your input is invaluable in helping us achieve that.At Dash Living, cleanliness and exceptional customer service are our utmost priorities. Please be assured that we are taking your comments seriously and are continually working to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an outstanding experience.Warm regards,Dash Living Community Team
11. Okt. 2019 von Manager
Thank you very much for your gracious comments. We are delighted to read that you enjoyed your stay with us. We greatly appreciate your kind words on our staff service and room condition.Thank you again for taking the time to share your recent experience, and do hope that we would have the pleasure of having you back to the hotel. Yours sincerely, Jack Ng Front Office Manager
30. Apr. 2019 von Manager
Thank you very much for staying with us and sharing your comments. I am happy to read that you had enjoyed your stay with us and found our staff service met your expectation. But we regret to hear that you are unsatisfied for the room condition. Thank you for your valuable comment. Please accept my apologies and I hope that we will have the opportunity to welcome you sometime in the future. Yours sincerely, Jack Ng Front Office Manager