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Centara Grand Beach Resort & Villas Krabi

5.0 star property

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Photo gallery for Centara Grand Beach Resort & Villas Krabi

2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Lobby
4 restaurants, breakfast, lunch, dinner served; international cuisine
TWO BEDROOM BEACHFRONT VILLA WITH POOL - KING | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar
  • Breakfast available

Explore the area

Map
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi, 81000
  • Ao Nang Beach
  • West Railay Beach
  • Tonsai Beach
  • Krabi (KBV-Krabi Intl.)

Room options

View all photos for Deluxe Room, 1 King Bed (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe Spa Ocean View - Double Double (Club)

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Spa Ocean View - Double Double (Club)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Ocean View (King)

  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Spa)

View from room

Deluxe Room, 2 Double Beds, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Garden View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Private Pool, Beachfront

  • 239 sq m
  • Beach view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Beachfront (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Beachfront (King)

  • 183 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Spa)

View from room

Deluxe Room, 1 King Bed, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Garden View

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Single Deluxe Garden View Room

  • Sleeps 1

Spa Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Double/Twin Deluxe Garden View (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 3Ad

  • Sleeps 3

Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Premium Deluxe Ocean Facing (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Premium Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad+1Ch)

  • Sleeps 3

Double/Twin Deluxe Garden View

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Spa Deluxe Ocean Facing 3Ad

  • Sleeps 3

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Centara Ao Nang Beach Resort & Spa Krabi

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (308)
The price is CHF 120
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Centara Ao Nang Beach Resort & Spa Krabi

About this property

Centara Grand Beach Resort & Villas Krabi

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Centara Grand Beach Resort & Villas Krabi's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Centara Grand Beach Resort & Villas Krabi offers 192 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Cenvaree has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Centara Grand Beach Resort & Villas Krabi's great beach location. During your stay, you're just a quick walk from Ao Phai Plong Beach. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free ferry terminal shuttle.
  • Free WiFi
  • Enjoy international cuisine with ocean views at Lotus Court, one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to reflexology, facials or Thai massages at Spa Cenvaree
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Ao Nang Beach and 11 minutes from Nopparat Thara Beach
  • Free airport and ferry terminal shuttle service
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Centara Grand Beach Resort & Villas Krabi, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a hot tub.

This 5-star Krabi resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Lotus Court – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Suan Bua Restaurant – Overlooking the ocean and garden, this restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Hagi – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
COAST Beach Club & Bistro – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
24-hour room service is available.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Estonian, Filipino, Finnish, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 9:30 AM to 10:30 PM at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 1,219.09 for adults and THB 609.54 for children
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • COAST Beach Club & Bistro
  • Hagi
  • Lotus Court
  • Suan Bua Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 3 floors
  • 30 buildings
  • Banquet hall
  • Built in 2006
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant
The following facilities are closed on Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 3649.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1219.09 for adults and from THB 609.54 for children
  • Rollaway bed fee: THB 3649.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Centara Grand Beach Resort & Villas Krabi offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Centara Grand Beach Resort & Villas Krabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Vikesh, Woodbury

Stayed 3 nights in Feb 2025

10/10 Excellent

Fabiola, Frisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Centara Grand in Krabi! The resort was absolutely beautiful, with breathtaking scenery that made for a truly relaxing getaway. One of the most unique aspects was that it’s only accessible by boat, which gave it an exclusive and secluded feel—perfect for a peaceful escape. We stayed in an oceanfront villa, and it was fabulous! The room was spacious and well-appointed, and we especially loved the private plunge pool. A special touch that meant a lot to us was the lovely honeymoon decoration they left for us—such a thoughtful gesture! While our overall experience was fantastic, there were a couple of minor inconveniences. We requested someone to check our mini fridge a few times, and though we were told someone would come, no one ever did. Additionally, the restaurant service was a bit slow—we often had to flag down the waitress to get our tab, as we weren’t checked on regularly. That said, the beauty of the resort, the exclusivity, and the luxurious accommodations far outweighed these small issues. We would absolutely stay here again and highly recommend it to anyone looking for a stunning and tranquil getaway in Thailand!
Stayed 3 nights in Feb 2025

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy on arrival- years of neglect and not being maintained properly. Had to ask for sheets to be changed and as deep clean (which was minimal). Towels and drinks not replenished daily, despite being in a club room. Not enough staff in restaurants. Breakfast- limited choice, food not labelled, cross contamination of serving utensils. The hotel changed the tone of our outward boat shuttle without telling us causing issues with our flight. Staff seem unhappy and service is below par compared to usual Thai hospitality. Would not stay here again
Stayed 4 nights in Feb 2025

2/10 Terrible

Gonzalo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Las fotos no son la realidad… la comida es muy cara. Comunicarse con el personal es complicado. El transporte es un tema, no nos recogieron en el aeropuerto por más de que avisamos y apartamos uno. Si tienes alguna enmergencia médica por la noche será un problema ya que tendrás que caminar tú mismo por un sendero durante media hora para ser atendido en una farmacia. El hotel brinda 0 ayuda con medicamentos, no hay doctor… el hotel está viejo… la comida si es muy buena pero muy cara…
Stayed 4 nights in Feb 2025

10/10 Excellent

Søren

Travelled with family
Liked: Staff & service, room comfort

Holiday

Fantastisk beliggenhed, man følte man var på sin egen ø. Rigtig god strand, samt pool med rutschebane og basketkurv. Rigtig god mad på strandcafeen og rigtig god morgenmad.
Stayed 7 nights in Feb 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very disappinted a borthday celebration beach dining was carried out after arranging at reception with young staff very por on a special day . Spoilt it!
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

William, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort beach experience. Superb site, first class accommodations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Krabi. The hotel is beautiful. Very clean . With a lot of amenities. All the staff were very nice and professional. We stayed on a high end room. The room had a king bed , soaking tub and shower , jacuzzi, sun, and tanning area. Room service and laundry service.. I will definitely be returning. Thank you for making our stay magical. Gabriel and Suzette Rojas USA San Francisco area
Stayed 3 nights in Feb 2025

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness

Great stay but I don’t know if I’d return

Breathtaking views, nice pool. Some deferred maintenance and upgrades (bathrooms need new mirrors and sinks). Our ceiling fan was so loud we couldn’t use it the first night but was replaced when we complained to the front desk. Staff was very friendly but claim your spot at the pool early if you want shade and/or an umbrella. The Thai restaurant had excellent meals, particularly the fish in sweet chili sauce. Breakfast was good but very chaotic.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Ian Blair

Stayed 3 nights in Feb 2025

8/10 Good

Shauna, Stockton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property was probably beautiful when it first opened but it is now run-down & needs maintenance. The location is stunning, as it's set within a national park. There are monkeys around, so beware! The staff were very friendly and helpful. The lounge access was well worth the upgrade as the afternoon tea and evening cocktail hour had a nice selection of items. Breakfast was just average for us but there is a lot of options to chose from.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed having monkeys visit our balcony.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Staff & service

Really enjoyable stay

Lovely hotel. The staff went above and beyond for me and my partner who were celebrating our anniversary. I couldn’t fault them. Ao nang beach area is extremely busy and this hotel was great for escaping that. I’d say the only negative was the monkey trail especially if you have reduced mobility. It’s very steep and there’s lot of steps. They do provide a boat transfer however it’s only at certain times and they do prioritise those people checking in and out. Would stay again.
Stayed 3 nights in Feb 2025

6/10 Okay

Kevin

Travelled with group
Stayed 3 nights in Feb 2025

8/10 Good

Praphaisorn A, Fullerton

Liked: Cleanliness, staff & service
Very nice ocean views
Stayed 2 nights in Feb 2025

10/10 Excellent

ED, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place 10 stars if I could. Super friendly staff, but the room and location (view) was off the charts! Pictures can’t explain the beauty here. You also get monkeys (spectacled langurs), one outside our room and 4 in a palm tree next to us during breakfast this morning! We also got elephants made out of towels and flowers when we came back from Phi Phi Island! I love this place!
Stayed 3 nights in Feb 2025

4/10 Poor

Owen

Stayed 3 nights in Jan 2025

2/10 Terrible

sri harsha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE!! STAY AWAY!! This is at best a 3-star. Worst experience. Please don't get scammed by theproperty pictures on the website. We arrived at 3 30 pm from Phuket expecting the room to be ready. The usual checkin time is 3 pm. We were unable to get a room till 5 20 pm. The staff was very confused and were giving me conflicting reasons for the delay, one said the room wasn't clean and it's getting ready, the other said there's been a mixup. Overall, the lobby didn't have any AC and we were left sweating at 90F. To top it off, we ordered food and drinks at the beach restaurant and the waiter forgot to send the order back to the kitchen and we were waiting for our food for one hour. Then, after followup from my end, they realized this and the waiter who messed it up was giving us wierd reasons like the chef couldn't understand his language etc. Overall, this was a horrible experience for us.
Stayed 2 nights in Jan 2025

8/10 Good

Jennie

Stayed 2 nights in Jan 2025

6/10 Okay

Sarah

Stayed 2 nights in Jan 2025

4/10 Poor

Chris

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
A picturesque piece of Ao Nang way past it's prime. The highlight of this property definitely has to be the views and where the property is located. It is truly breathtaking. Unfortunately, the property was probably incredible in it's prime, but that time is long gone. Our room was old and not maintained well. Parts of the room were falling apart and in bad condition, shoddy workmanship was done to repair some issues, and the AC made an annoying drone that made it difficult to sleep. The pool, although large and with a slide, was dirty with algae and the plastic beach chairs were on the brink of breaking. The food is unimpressive at the Coast restaurant and the breakfast buffet. But, one of the biggest disappointments was the Chinese and Japanese buffet that we had to pay 1,900 bhat each for. Truly a waste of money. They had a raw bar, which didn't match the theme at all and I'm sure took most of the budget. The choices of japanese and Chinese food were very limited and not impressive at all. We left the buffet very disappointed. The Thai restaurant was not bad and we didn't dine at the Japanese restaurant. We received massages at the spa that we really enjoyed. Another issue with the property is that to leave the property you either had to walk the monkey trail, which is a bit of a trek (forget it if you're in heels) or you had to take a boat to the pier and get transportation from there; not convenient at all. Overall, I would not recommend staying at the Centara Grand.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jim

Stayed 7 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! Service was exceptional. Quiet and secluded.
Stayed 2 nights in Jan 2025