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EQ Kuala Lumpur

5.0 star property

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Rooftop bar
Premier Room, 1 King Bed | Premium bedding, down duvets, free minibar, in-room safe
Reception
2 outdoor pools, open 7:00 AM to 9:00 PM, free pool cabanas
Rooftop bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Parking available

Explore the area

Map
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • KLCC Park
    ‪13 min walk‬
  • Petronas Twin Towers
    ‪13 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

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Lobby

Grand Hyatt Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1008)
The price is CHF 146
for 1 room
includes taxes & fees
2 Jun - 3 Jun
Grand Hyatt Kuala Lumpur

About this property

EQ Kuala Lumpur

Luxury hotel with 5 restaurants and 2 outdoor pools
This smoke-free hotel features 5 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
EQ Kuala Lumpur offers 440 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of EQ Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy local and international cuisine while dining at Nipah
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre
  • Airport shuttle service available for a fee
EQ Kuala Lumpur offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 30677 square feet (2850 square metres) and includes conference space. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the luxury EQ Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Nipah – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Kampachi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. Reservations are required. Open daily.
Etoile – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Blue – This rooftop bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 to 94 for adults and MYR 44 to 47 for children
  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Blue
  • Etoile
  • Kampachi
  • Nipah
  • Sabayon

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,677 square feet of conference space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at EQ Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88.00 to 94.00 for adults and MYR 44.00 to 47.00 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 100 (one-way), (up to 12 years old)
  • Valet parking fee: MYR 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
EQ Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

EQ Hotel Kuala Lumpur
EQ Kuala Lumpur
Hotel EQ Kuala Lumpur
Kuala Lumpur EQ Hotel
Hotel EQ
EQ Kuala Lumpur
EQ Hotel
EQ
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur

EQ Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 387 out of 478 reviews
Rating 8 - Good. 63 out of 478 reviews
Rating 6 - Okay. 18 out of 478 reviews
Rating 4 - Poor. 4 out of 478 reviews
Rating 2 - Terrible. 6 out of 478 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was excellent, great hotel to spend my first time in KL at (location, rooms, service). Wouldn’t consider anywhere else when returning to KL.
Stayed 2 nights in Feb 2025

10/10 Excellent

sondes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tous était parfait La chambre , la restauration, le service de naim à l’accueil très souriant La piscine un peu chauffé
Stayed 4 nights in Feb 2025

10/10 Excellent

SOLEDAD H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, highly recommended, excellent customer service from the staff.
Stayed 2 nights in Feb 2025

4/10 Poor

Amer

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The staff at Sky51 really lacks good mannerism. We asked to make a reservation at the reception and they told us since we are staying, we don't need reservation. We go to the bar and in a nice polite way, I said, "Hi, we are staying at room ###" And the question staff asked, "Do you have a reservation?" This shows total lack of communication and directives among staff. We enter the bar and my wife walked through the sliding door, and this staff guy rushed passed her, No excuse me or anything, this is not a playground where people should be running. Then after we sit down, this same staff member was having some sort of fit where he is standing beside our table and talking so loud that me & my wife can barely hear each other. Very poorly trained staff and lack of respect towards the guests staying at the hotel is insane. There are many other options when it comes to KL, choose another option.
Stayed 2 nights in Jan 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for solo travelers, friends and families, for business or leisure. The hotel is beautiful, the staff is warm welcoming and very courteous. The location is great for checking the Petronas twin towers, going shopping or having some nice meals or accessing entertainment at night. I would love to visit again and would totally recommend to anyone visiting Kuala Lumpur.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Stayed 2 nights in Feb 2025

6/10 Okay

Anne M DeBerdt

Travelled with family
Disliked: Property conditions & facilities
Location wasn't in a touristy neighborhood and hear major sites. The hotel was nice, but the walls were thin, could hear chairs moving upstairs etc. The room service was good but the food was average. Bath switches broke, easy to spill water all over so things look nice but don't function all that great for a 4 star hotel. But they were trying!
Stayed 2 nights in Jan 2025

4/10 Poor

Amer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Suren

Exceptional

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay at the EQ

The EQ was very clean and well maintained. The staff were very helpful and friendly. The breakfast was great. The location is also very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Van Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christoph, San Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Judyth

Liked: Cleanliness, property conditions & facilities, room comfort

High quality and exceptional servicd

This is a well appointed hotel that is centrally located. The rooms were large and comfortable and the gym and swimming pool were exceptional . There were a number of restaurants and the quality of food was excellent. All in all a very positive experience and I would return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sparkling new hotel located very close to the Petronas Towers with fantastic views. Very friendly staff that I can’t thank enough
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ilobekemen, New ork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is top notch and so reasonably priced. I could not get over how amazing the view from my room was. The amenities were great quality. This was the first time I refused to leave my room because I was enjoying being in it so much. I had no plans on returning to Malaysia but after my stay I’m coming back this year.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, excellent service!

Hotel is beautifully decorated. Everything in the room was well-arranged, immaculately put together, and very clean. The staff was very accommodating and exceptionally polite. Hotel was located near the Petronas Towers and very central to Kuala Lumpur.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness
Excellent service
Stayed 3 nights in Dec 2024

10/10 Excellent

Niaz

Stayed 4 nights in Dec 2024