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Impiana KLCC Hotel

4.5 star property

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Photo gallery for Impiana KLCC Hotel

Outdoor pool
Front of property – evening/night
Couples treatment room(s), body treatments, aromatherapy
Couples treatment room(s), body treatments, aromatherapy
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa

Explore the area

Map
13 Jalan Pinang, Kuala Lumpur, 50450
  • KLCC Park
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪7 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Club Deluxe King

Club Deluxe King | Minibar, in-room safe, blackout curtains, soundproofing

Club Deluxe King

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Plus

Superior Twin Plus | Minibar, in-room safe, blackout curtains, soundproofing

Superior Twin Plus

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, blackout curtains, soundproofing

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Plus

Deluxe King Plus | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe King Plus

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Club Room

Minibar, in-room safe, blackout curtains, soundproofing

Club Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin | Minibar, in-room safe, blackout curtains, soundproofing

Club Deluxe Twin

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe King Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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4.5 out of 5, Wonderful, (1003)
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About this property

Impiana KLCC Hotel

Central hotel connected to the convention centre in Kuala Lumpur with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Impiana KLCC Hotel's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Suria KLCC Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute walk from Suria KLCC Shopping Centre and 7 minutes on foot from KLCC Park
  • Airport shuttle service available for a fee
Impiana KLCC Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at Impiana KLCC Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Cedar on 15 – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Tonka Bean – This buffet restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 35 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Impiana KLCC Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 35.00 per day
  • Rollaway bed fee: MYR 141 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Impiana KLCC Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Impiana KLCC Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1003 reviews
Rating 8 - Good. 350 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was perfect

Excellent location for the short stay I had in KL. Very central for all the sights, walking distance to most things
Stayed 2 nights in Jan 2025

6/10 Okay

ileana

…
Stayed 2 nights in Jan 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Felecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff beautiful facilities and rooms. We have stayed here several times and definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Fabulous stay, staff so helpful and friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Felecia

Stayed 1 night in Dec 2024

10/10 Excellent

Felecia

Stayed 5 nights in Dec 2024

6/10 Okay

Joseph Joseph

Liked: Cleanliness, property conditions & facilities
No complaints - ok place
Stayed 1 night in Nov 2024

10/10 Excellent

Md

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabaretnam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2024

10/10 Excellent

Ve Ve

Liked: Cleanliness, staff & service, amenities
The bathroom needs to be fixed as there are loose stuff came off
Stayed 1 night in Oct 2024

10/10 Excellent

Opal

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location to explore KLCC and surrounding areas. Excellent customer service and quick issue resolution. A really lovely rooftop pool with fantastic sky
Stayed 3 nights in Oct 2024

8/10 Good

Yoke Kieng

Liked: Cleanliness, staff & service, room comfort

Convenient location and a short walk to KLCC

Very happy we got an upgrade to a deluxe room which was more spacious and a late check out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jermaine

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Swee Yuen Francis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Housekeeping standard not to expectation.
Stayed 5 nights in Sep 2024

10/10 Excellent

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities
Good experience. 2 mins walk to KLCC. Spacious room and quiet. Bed is soft and comfy.
Stayed 1 night in Sep 2024

8/10 Good

San Liew

Travelled with group
Liked: Cleanliness
Average experience, nothing special. Staff should smile more.
Stayed 3 nights in Sep 2024

6/10 Okay

Oleksandr

Business traveller
Liked: Cleanliness
Disliked: Amenities
The hotel is in a super convenient spot, especially if you're in Malaysia for events at KLCC. However, the place feels a bit dated. It was clean, but because the furniture is old, it gave off a slightly worn and dirty vibe. The breakfast was actually pretty good, with a decent variety of options. The biggest downside was the Wi-Fi—absolutely terrible! It didn’t work in my room at all. I told the staff, and they promised an IT specialist would check it out, but nothing changed. I’m guessing the whole hotel has internet issues. I ended up having to work from the lobby, but even there, the connection was really unstable. Since I was on a business trip, it was super frustrating.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 4 nights in Sep 2024

10/10 Excellent

BT

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Great concierge service!!! Very friendly and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort

Amazing location but not a 4 star hotel

The staff were helpful and the room was large although its condition wasn’t great and there was dust and rogue hairs in places. Bed was really comfortable and the hotel had great views. Location was fantastic and what the rooms lack in quality, it made up for in location (and cost). I had an issue with noise in my bathroom which was promptly checked out but not resolved as it happened again the next night; I think it was the pipes of my neighbours shower but it was very loud. Breakfast had a lot of range but the restaurant was quite stressful with the food quality not being so good or fresh. Laundry service was helpful although it was returned to me at 00:30 when I was trying to sleep… Strange
Stayed 3 nights in Sep 2024