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The RuMa Hotel and Residences

5.0 star property

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Corner Studio City View | Free minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; international cuisine
Library
Library
Deluxe King Room with Minibar | Free minibar, in-room safe, desk, blackout curtains

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Spa
  • 24/7 front desk

Explore the area

Map
7 Jalan Kia Peng, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    ‪1 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Studio, City View, Corner

Free minibar, in-room safe, desk, blackout curtains

Studio, City View, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio Twin Tower View

Free minibar, in-room safe, desk, blackout curtains

Grand Studio Twin Tower View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Free minibar, in-room safe, desk, blackout curtains

Grand Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Free minibar, in-room safe, desk, blackout curtains

Grand Twin Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 3
  • 1 Single Bed

View all photos for Corner Studio Twin Tower View

Free minibar, in-room safe, desk, blackout curtains

Corner Studio Twin Tower View

  • Sleeps 2
  • 1 King Bed

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About this property

The RuMa Hotel and Residences

Luxury hotel with bars/lounges and 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a restaurant and 7 bars/lounges. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour health club, coffee/tea in a common area and spa services are on-site.
The RuMa Hotel and Residences offers 253 air-conditioned accommodations with free minibar items and minibars. 42-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The RuMa Hotel and Residences. During your stay, you're just a quick walk from KLCC Park. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at ATAS
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Kuala Lumpur Convention Centre and 7 minutes on foot from Pavilion Kuala Lumpur
The RuMa Hotel and Residences offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can unwind with a drink at one of the 7 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 1884 square feet (175 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury The RuMa Hotel and Residences. Free self parking is available.

This 5-star Kuala Lumpur hotel is smoke free.

The hotel hosts a free manager's reception daily.
ATAS – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • ATAS

Things to do

  • 24-hour health club
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,884 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 130 for adults and from MYR 65 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 307 out of 367 reviews
Rating 8 - Good. 37 out of 367 reviews
Rating 6 - Okay. 15 out of 367 reviews
Rating 4 - Poor. 3 out of 367 reviews
Rating 2 - Terrible. 5 out of 367 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kaeluen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to sungai wang and KLCC.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manvir, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slick, stylish but still captures the Malay design aesthetic beautifully. My main gripe was no "real" fresh milk available in hotel. Only UHT... not great for 5 star property of this calibre.
Stayed 1 night in Dec 2024

10/10 Excellent

Rasyiqah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff is very polite and helpful. We request to check out a bit late. Surprisingly, there’s no additional charge, but need to check out before 2pm. Thanks a lot! Definitely will repeat again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first choice for a hotel in KL
Excellent experience: Beautiful room, spa, pool and Atas restaurant.
Stayed 3 nights in Nov 2024

6/10 Okay

Yatsun

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 10 nights in Nov 2024

2/10 Terrible

P

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor stay
Poor service and not responsive The facilities were getting deteriorated
Stayed 1 night in Oct 2024

6/10 Okay

Sazzali

Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew, Chicago

Stayed 6 nights in Aug 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve ever stayed at.
Stayed 2 nights in Aug 2024

10/10 Excellent

MinJi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Muhammad Izzulwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this property. I could easily walk around and grab everywhere. Everything is nearby.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lizann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had three nights at Ruma and we couldn’t have been better looked after. Staff in reception diligently corrected an error in the Expedia booking, restaurant staff remembered our preferences and kept us replenished with drinks at breakfast and dinner. Our room was serviced in the morning with the option of more refreshes in the afternoon. Most memorable was the amazing curation of the interior with the display of old artefacts from batik printing, weathered wood, bowls- all displayed with an impeccable aesthetic. The quality of this hotel shone, and the staff- all highly professional are a credit to this beautiful venue.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 6 nights in Aug 2024

10/10 Excellent

Lizann

Stayed 5 nights in Aug 2024

8/10 Good

Lim Wen Hui Anise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was alright. It can be better, definitely. The hotel itself was superb and peaceful. I love the walk from the entrance to the lobby. It was a great sensorial experience. The view at night was beautiful at the Pool bar. Walkable distance from hotel to Pavilion. I love that we were out of the crazy jam zone. The staff who cleaned the room was considerate. She placed one of the bottled water at the bed side-table. I find this gesture very thoughtful. The rooms were a bit dusty, even the hangers for clothes were dusty when we checked-in. The staffs unfortunately were mediocre, except for three - A smiley lady who handled our payment during Check-In, the lady who cleaned our rooms and the man who assisted our inquiry at the Library. Safety of our passports were compromised at the reception. I had to walk up to him (because he asked us to take a seat first) to remind him to not leave the passports at the side edge of the table and walked off. He was nonchalant about it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. The service, the beauty, everything is not only top notch but best in class!
Stayed 7 nights in Jul 2024

10/10 Excellent

Julian, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in KL. Really close to all important attractions and convention center. Staff were wonderful. Breakfast buffet had western and Asian options, the food was very good and service superb. I will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Conal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total luxury stay, wish we could have stayed longer. Fantastic staff, great food, lovely pool and comfy room. Close to Petronas Towers too. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stay
Great location, beautiful hotel and impeccable service!
Stayed 1 night in Mar 2024