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4.0 out of 5

"This hotel has everything you need and is well looked after but the bathrooms are in serious need of updating " More

By a verified traveller on Mon 20 Feb 2017

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Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin ((Newly refurbished Shower/ Bathroom area and new carpet flooring)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double (Newly refurbished Shower/ Bathroom area and new carpet flooring)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Grand Continental Kuala Terengganu, you're just a quick walk from Istana Maziah. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Kampung Cina and Pasar Payang

Hotel Grand Continental Kuala Terengganu ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Grand Continental Kuala Terengganu

Everyone (1)
4 out of 5

Shame about the bathroom

This hotel has everything you need and is well looked after but the bathrooms are in serious need of updating

Posted by on 20 Feb 2017

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Property Features

Hotel Grand Continental Kuala Terengganu offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. A business centre and 11 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6599 square feet (613 square metres) and includes a conference centre. The business-friendly Hotel Grand Continental Kuala Terengganu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Kuala Terengganu hotel.

  • 1 building
  • 190 guestrooms or units
  • Conference rooms
  • 6599 sq ft of conference space
  • 613 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hotel Grand Continental Kuala Terengganu offers 190 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 40-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Kuala Terengganu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Hotel Grand Continental Kuala Terengganu has a restaurant serving lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 84.80 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Grand Continental Kuala Terengganu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site

Long-term renters welcome

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Other events allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Events/parties allowed
  • Social distancing measures are in place
  • Weddings allowed
  • Family gatherings allowed
  • Contactless check-in is available
  • Birthday parties allowed
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 33.00 for adults and from MYR 21.00 for children
  • Valet parking fee: MYR 30 per day (in/out privileges)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 84.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Continental
  • Grand Continental Kuala
  • Hotel Grand Continental
  • Hotel Grand Continental Kuala
  • Hotel Grand Continental Kuala Terengganu
  • Grand Continental Kuala Terengganu
  • Continental Kuala Terengganu
  • Hotel Grand Continental Kuala Terengganu Hotel
  • Hotel Grand Continental Kuala Terengganu Kuala Terengganu
  • Hotel Grand Continental Kuala Terengganu Hotel Kuala Terengganu

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Grand Continental Kuala Terengganu.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.