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Amazing Suite(4 beds) For 2-4 people use, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Life style Superior Twin for 1-3 people use, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Superior Double Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Life style Comfort Double for 1-2 people use, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Japanese Western Style Room Non-Smoking

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The New Hotel Kumamoto's great location gets high marks from our customers. During your stay, you're just a quick walk from Kumamoto Shintoshin Plaza. Free WiFi in public areas, a free manager's reception and a restaurant are available.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Kumamoto-jo Hall and a few minutes from Kumamoto Castle

Renovations + Closures

The property will be renovating from 30 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Meeting facilities
  • Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. The New Hotel Kumamoto also features a vending machine, coffee/tea in common area, and laundry facilities.

  • 123 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Kumamoto Station (0.3 km / 0.2 mi)

Room Amenities

The New Hotel Kumamoto offers 123 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste. This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Flat-screen television
  • Fridge
  • Combined shower/bath
  • Housekeeping (on request)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

Fontana – This buffet restaurant serves breakfast, lunch and dinner.

LOBBY BAR ANDO – This restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani Kumamoto
  • New Otani Hotel Kumamoto
  • New Otani Kumamoto
  • New Hotel Kumamoto
  • New Kumamoto
  • The New Hotel Kumamoto Hotel
  • The New Hotel Kumamoto Kumamoto
  • The New Hotel Kumamoto Hotel Kumamoto

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.