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Urban Hotel Kusatsu

3.0 star property

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Photo gallery for Urban Hotel Kusatsu

Exterior
Vending machine
Buffet
Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-31 Oji, Kusatsu, Shiga-ken, 5250032

Room options

View all photos for Single Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Semi Double Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Single Beds

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Connecting Semi-Double With Bath

Desk, blackout curtains, iron/ironing board, free WiFi

Connecting Semi-Double With Bath

  • Sleeps 6
  • 1 Double Bed

Similar properties

Exterior

Hotel Boston Plaza Kusatsu

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, (765)
The price is CHF 75
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hotel Boston Plaza Kusatsu

About this property

Urban Hotel Kusatsu

Central hotel connected to a shopping centre in Kusatsu with a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is not available.
Urban Hotel Kusatsu offers 113 air-conditioned accommodations with complimentary slippers and a hairdryer. 19-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Kusatsu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

With your stay at Urban Hotel Kusatsu, you'll be connected to a shopping centre and close to Aeon Mall Kusatsu. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • 6 minutes by car from Lake Biwa and 7 minutes from Aeon Mall Kusatsu
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Urban Hotel Kusatsu also features a vending machine, laundry facilities, and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kusatsu hotel.

Lavender – This restaurant serves breakfast, lunch and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (JPY 1,100 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lavender

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • No housekeeping service

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kusatsu
Urban Hotel Kusatsu
Urban Kusatsu
Urban Hotel Kusatsu Hotel
Urban Hotel Kusatsu Kusatsu
Urban Hotel Kusatsu Hotel Kusatsu

Urban Hotel Kusatsu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 235 reviews
Rating 8 - Good. 97 out of 235 reviews
Rating 6 - Okay. 60 out of 235 reviews
Rating 4 - Poor. 12 out of 235 reviews
Rating 2 - Terrible. 5 out of 235 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Stayed 2 nights in Oct 2024

8/10 Good

Jessica

6/10 Okay

Gerald

Stayed 1 night in May 2022

8/10 Good

Ryoichi

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Steph, Colorado

Liked: Cleanliness, property conditions & facilities
A short walk brings you to the train station that connects to Kyoto. The hotel is quaint, clean, and appealing. The bed was a little uncomfortable, but that is the only complaint I have.
Stayed 2 nights in Apr 2018

8/10 Good

Chantisa, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station near family mart
I really love the place There’s a park near hotel I will stay at the hotel next time
Stayed 4 nights in Apr 2018

10/10 Excellent

Peggy, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very wonderful ryokan experience!
Very clean and comfortable for a ryokan Onsen hotel. Just a few minor, almost unnoticeable stains and scuffs due to expected wear and tear over time, but still overall amazing.
Stayed 5 nights in Apr 2018

10/10 Excellent

shawn, Missouri USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for business
Close to Kusatsu station and plenty of dining. Very small, typical Japanese rooms that should not be shared except with spouse. Excellent breakfast and staff and very clean and well kept in a quiet location just 2 blocks from city center.
Stayed 4 nights in Jan 2018

10/10 Excellent

hamad , tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Next visit soon ..........................................................................
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised, much better than expected. Ignore all old reviews saying that everything is worn - not anymore! And there were refrigerator and kettle in the room, very handy for noodles and morning coffee. Hot water in the bathroom starts instantly. Pleasant strong water flow in the shower. All much nicer than in the pictures. It was cheaper to stay in this hotel in Kusatsu and commute frequently by train to Kyoto (about 20 minutes, every 6 minutes or so, 410 Yen) than to stay in a hotel in Kyoto.

8/10 Good

PH Tan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thought is around Kyoto but actually need.....
Thought is at Kyoto but actually need to take train to Kyoto. Bit surprising there is line of Sakura trees line up and is lovely. Walking distance to train station and some restaurant around.

8/10 Good

Manding, Gold Coast, Australia

Liked: Cleanliness, staff & service
Clean and tidy hotel
Clean and tidy plus reception staff are very helpful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to a station.
Pillows are hard as rock!. Otherwise very good accomodation great room and staff.

8/10 Good

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
It was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
This hotel was lovely. It had a great location, being a 5 minute walk away from the nearest train station and all the local shops, had a number of great food places nearby and was only 20 minutes away from Kyoto central on the train. The room was a little smaller than I would have liked, but it was extremely clean, the staff were constantly friendly and welcoming and it was easily one of the best hotels I've stayed in. Would definitely stay again should I be in the area.

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed seven nights and the staff were wonderfu
Clean room handy to railway and activities Great breakfasts Miyoko was really helpful when I needed to find a clinic

6/10 Okay

SUPUL, Manchester

Liked: Room comfort
easy access to station
the hotel was undergoing repairs and the hotel name was not displayed and we had difficulty finding it. But it was great for food shopping with a lovely supermarket close by and very close to the station

4/10 Poor

Chloe, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wouldn't Stay Here Again
The hotel presents well, the staff are friendly and the rooms are clean but they stink of cigarette smoke. The smoking area is right as you enter the reception and it even comes through the air conditioning vents as you can virtually smoke anywhere in the building (including the elevator as the smell would suggest). It's a little rural for my liking and there isn't anything to do in the town. We had the "Privacy Please" sign on our door handle one morning and came back in the afternoon to see that the maid had been in our room. This would have been fine had we not left expensive belongings on the bed but it was our last night and we were in the midst of packing.

8/10 Good

Anon, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, good location
We had a nice stay here, our room was quite small, the bed was very small for to people to comfortably steep in, the bathroom was also small ... everything about this room was small. but it was in a good location, very close to the train station and to shops and nightlife. would recommend if you are travelling on a budget.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Makoto

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Cristian, Arad, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to the Kusatsu train station
The hotel has very good WiFI, it is close to many sjops and restaurants and within walking distance of OMRON so very convenient for business trips there. It is very easy to get to Kyoto from Kusatsu also.

6/10 Okay

Tony, Hong Kong

Liked: Cleanliness, property conditions & facilities
Urban Hotel Kusatsu
Basic hotel, but is perfectly fine if needing a place to crash near Kyoto. Getting to and from Kusatsu and Kyoto not a problem. Trains are frequent and take around 23 mins one way. Ticket cost 400 yen one way

6/10 Okay

WG, San Francisco, CA

Disliked: Room comfort
location is hard to find, condition is just okay
i was there during the cherry blossom festival with all of the Kyoto hotels are fully booked. you have to ride the JR for 25 mins from Kyoto to this hotel. The hotel is hard to find hidden in the alley. i would look for another one if i go back there.

8/10 Good

KEIICHI

Liked: Cleanliness
Stayed 1 night in Dec 2024