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Dorsett Tsuen Wan, Hong Kong

4.0 star property

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Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, pool umbrellas, lifeguards on site
Garden
Lobby
Deluxe Triple Room | In-room safe, blackout curtains, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Nina Towers
    ‪2 min drive‬
  • Tsuen Wan Plaza
    ‪2 min drive‬
  • Hong Kong Disneyland® Resort
    ‪17 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Triple Room

In-room safe, blackout curtains, iron/ironing board

Family Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout curtains, iron/ironing board

Standard Double or Twin Room

  • City view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Quad Room

In-room safe, blackout curtains, iron/ironing board

Deluxe Family Quad Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board

Superior Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, blackout curtains, iron/ironing board

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed | In-room safe, blackout curtains, iron/ironing board

Family Suite with Sofa Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Greenery Room

In-room safe, blackout curtains, iron/ironing board

Greenery Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Dorsett Tsuen Wan, Hong Kong

Family-friendly hotel connected to the convention centre in Kwai Chung with a 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a seasonal outdoor pool.
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they enjoy the helpful staff at Dorsett Tsuen Wan, Hong Kong. During your stay, you'll be connected to the convention centre and within walking distance of Nina Towers. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Dorsett Cafe
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Shing Mun Country Park and 10 minutes from Harbour City
Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include meeting rooms and limo/town car service.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

This 4-star Kwai Chung hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Dorsett Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 140.8 for adults and from HKD 140.8 for children
  • Self-parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 6:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 425 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yan Lung

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little off the city. They offer the shuttle service to compensate this shortness. You have to book the reservation advance. However, in a cold and rainy winter night, I felt the inconvenient of this hotel. Other than that, it is nice.
Stayed 3 nights in Feb 2025

6/10 Okay

Connie Suet Sim

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Dale

Liked: Staff & service
Disliked: Amenities
I found that it was too far away from central Hong Kong and the shuttle from metro plaza stopped too early always had to pay for cab
Stayed 10 nights in Feb 2025

10/10 Excellent

Kui S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

All services are excellent! Free shuttle bus to near plaza & underground. Breakfast is free for 1 person, staff are friendly. Family room is spacious, comfortable and clean.
Stayed 3 nights in Feb 2025

8/10 Good

Alaric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Iris

Travelled with partner
We booked a King bed however it was full and they gave us an upgraded twin beds room which a little bigger according to the receptionist. The room was small, beds were the old springs mattress so it was a challenge for our back and wasn’t that comfortable. Were happier only stayed for two nights.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ayleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Than you for accommodating me with everything!
Stayed 3 nights in Feb 2025

10/10 Excellent

Cherry May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 3 nights in Jan 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok and 10 mins to MTR. It's located near a highway and need to walk 10 mins to nearby shops. There is a 7/11 next to hotel
Stayed 6 nights in Dec 2024

8/10 Good

Marson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Amy Suet Kau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Paul, Coventry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit far out in terms of location, however, good transport link as mtr is only 10 minutes walk. There is also shuttle bus at intervals to various shopping centre. Hotel is just over an hour from airport to nearby bus terminus (just underneath the shopping centre) Haven't really try the F&B offerings at this hotel apart from the 1 bfast included in our package. Housekeeping team does a good job keeping room clean and tidy. They change our bedding at regular intervals too. There are ample food outlets and supermarket in nearby shopping centre also 10 minutes away. Overall, a comfortable relaxing stay. Thank you.
Stayed 13 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

6/10 Okay

Kwok

Stayed 3 nights in Jan 2025

8/10 Good

Oscar Ho Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro station is around 7-minute walking, making the hotel well connected to Hong Kong, Kowloon and other major touristy areas.
Stayed 4 nights in Jan 2025

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Clean. No U.S. outlet for charging. Breakfast is overpriced.
Stayed 2 nights in Jan 2025

4/10 Poor

Betsy, Brooklyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities. 10 mins walk to subway. Limited times of shuttle.
Stayed 14 nights in Jan 2025

10/10 Excellent

Michael Lei Hok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good , nice and quiet
Stayed 6 nights in Jan 2025

8/10 Good

Anita

Stayed 2 nights in Jan 2025

10/10 Excellent

Kin Cheong Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is an intense smell in the guests room, smell like a sport center changing room
Stayed 2 nights in Jan 2025

8/10 Good

CINDY LI AUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good in terms of walkable to train station and shopping area. Not much food choices around, but there’s a convenience store outside the hotel. 3 had a 3 person room. Room size is good providing you don’t have many big luggage. House keeping staff are helpful and friendly. Another good thing is that there’s a filtered water dispenser in the main corridor in each level. However, the pillows are terrible. It just flatten when you sleep on it.
Stayed 3 nights in Jan 2025

6/10 Okay

Kam Sing, Sandhurst

I was asked to pay luggage storage fee for hk$10 each total hk$20 when I needed to leave my luggage there a day before I checked in because I needed to go to hospital. It is something that I dislike most. Location wise, it is not convenient and it's shuttle bus service is very limited. Helpless
Stayed 1 night in Jan 2025

10/10 Excellent

Pui

Stayed 1 night in Dec 2024

10/10 Excellent

Kwok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025