Let me start by saying the house itself is super charming, beautiful views and fantastic lot/location, the owners of the house should be proud. That being said, the management of the rental was terrible. My first filter in the rental process was a hot tub. We arrived after a 6 hour drive to a hot tub that was inoperable and looked like it had been for weeks. This was not made known to us prior to arrival. We were offered a $50 a night refund, which we haven't seen yet. We also pulled up to 6 overflowing uncovered trash bins, totally disgusting. It must have been windy because trash had blown all over the hill leading down to the lake. We made the management aware of both these issues. They promised someone would be out to remove the trash and fix the hot tub. The first morning of our stay, my teenage sons spent 2.5 hours cleaning the entire back yard of trash that had blown out of the uncovered and overflowing bins. Finally a local manager, who was actually over an hour away called and told us the hot tub could not be repaired without a part that was on back order and there was no chance for us to enjoy the hot tub. He did say he would send someone to remove the trash. I submitted pictures of the overflowing trash to the management company and they said someone would be there soon to remove it. The stench of the trash was so bad, we couldn't enjoy the deck overlooking the lake. I finally paid a local with a truck to come remove and dispose of the trash.(that was day 3). We were aware there is no cell coverage at this location, but the rental did advertise wifi. The wifi was sketchy at best or metered to a certain bandwidth. The wifi usually worked when we woke up, but was toast by 10am. It is either metered bandwidth or the 2006 router couldn't handle 4 cell phones online at once. The management company communicated by text and e mail, I don't believe I spoke with the same person twice and the response always seemed computer generated. I spoke with a local member of the team who was nice, but never had the intention of assisting on site as he was located a significant distance away. I was thankful he was very upfront about the hot tub not getting repaired during our stay , so I didn't continue to hold out hope. The fire pit was a highlight, very cool location. We made the best of it , rented a very nice pontoon boat from Oasis Watersports located a few hundred yard away. We caught lots of fish in the cove. Charming cozy