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Arenal Paraíso Resort & Thermo Mineral Hot Springs

3.5 star property

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Photo gallery for Arenal Paraíso Resort & Thermo Mineral Hot Springs

Outdoor pool, pool loungers
Superior Room | In-room safe, individually furnished, desk, laptop workspace
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
Hot springs
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
La Palma, La Fortuna, Alajuela, 21007
  • Los Lagos Hot Springs
    ‪2 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • Arenal Volcano
    ‪14 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Villa

Villa | In-room safe, individually furnished, desk, laptop workspace

Villa

  • Mountain view
  • 182 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

Standard Room | Terrace/patio

Standard Room

  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | In-room safe, individually furnished, desk, laptop workspace

Superior Room

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Arenal Paraíso Resort & Thermo Mineral Hot Springs

Family-friendly lodge connected to the convention centre in La Fortuna with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this lodge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Arenal Paraíso Resort & Thermo Mineral Hot Springs offers 118 air-conditioned accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mayin Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub. There are hot springs on site.
Our customers tell us they can't get enough of Arenal Paraíso Resort & Thermo Mineral Hot Springs's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Go Adventure Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Roxi Snack Bar, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to massages, reflexology or body wraps at Mayin Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Arenal Volcano National Park and 10 minutes from Lake Arenal
Arenal Paraíso Resort & Thermo Mineral Hot Springs offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Arenal Paraíso Resort & Thermo Mineral Hot Springs. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star La Fortuna lodge.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Roxi Snack Bar – This poolside tapas bar specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Oscars Steak House – Overlooking the garden, this steakhouse specialises in Regional cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oscars Steak House
  • Roxi Snack Bar

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot springs
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ziplining

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arenal Paraíso Resort & Thermo Mineral Hot Springs

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Paraíso Resort & Thermo Mineral Hot Springs Lodge
Arenal Paraiso Hotel Resort And Spa
Arenal Paraíso Hotel Resort Fortuna
Arenal Paraíso Resort & Thermo Mineral Hot Springs La Fortuna
Arenal Paraíso Hotel Resort La Fortuna
Arenal Paraíso Hotel Resort

Arenal Paraíso Resort & Thermo Mineral Hot Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Staff was awesome, very friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Venezia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel and experience. Absolutely loved the access to the hot springs which were pretty hot. We didn't have good weather so we could not see the volcano rom our room unfortunately. The breakfast was delicious and the staff were all very helpful and nice. It was a quick drive to the city and close to many restaurants. We did enjoy our stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled solo and felt so peaceful and safe! All the staff is a delight - especially Roy who always remembered my name, Fabiana who gives the best massages and Christian the tour guide. Town is 10 minutes away and Baldi Hot Springs are 5 minutes. Would definitely stay again!
Stayed 4 nights in Jan 2025

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with an amazing view of the volcano. Property is beautiful l, well maintained. Really liked the different hot spring pools with different temperatures. The wet bar was pretty nice. Liked better the breakfast than the lunch but very good food in general. Room looked old, specially the bathroom. They would need to take care of that. Overall a very nice hotel with friendly staff, good amenities, beautiful infrastructure and a great view of the volcano.
Stayed 2 nights in Jan 2025

10/10 Excellent

Youjie

Stayed 4 nights in Jan 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is supposed to be 24 hours but they don’t answer you if you call them on What’s app. The staff also doesn’t take into consideration noise complaints. The room next to us had a squeaky pipe sound that was happening for 2 days. I brought the issue up on What’s app but I got ignored. I had to go in person to the reception to talk about it. They still ignored me and didn’t take care of the issue. I didn’t sleep well for two nights because of this. The reception staff also said something to her coworker about me in Spanish while I was standing in front of her. I felt uncomfortable knowing that they are talking about me rudely.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leiming, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 3 days in December and spent most of our time exploring the surrounding area instead of utilizing the facilities. Overall it was a good value in a great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hot springs
Stayed 1 night in Dec 2024

2/10 Terrible

Kara

Due to flight cancellations and delays we were physically unable to make it to the resort for our two night stay. Originally, when our flight was canceled and postponed to the next day, the resort agreed to refund our night upon checkout from our second night’s stay. However, when we were delayed yet again and unable to make it into a city until 4 AM the following morning, the resort refused to refund ANYTHING! Stuck in the United States with no way of getting there due to airline travel, they were unaccommodating and not sympathetic in the least. We intend to travel back to the area next winter but will most certainly pick somewhere else to stay. If you are traveling from outside the country and could possibly face travel delays, DO NOT BOOK HERE!
Stayed 2 nights in Dec 2024

10/10 Excellent

Manish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
views are amazing, facility is convenient with pool bar, hot springs, canopy etc
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaitlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at arenal paraiso. It is right in the middle between fortuna and arenal, great location. For the price you cannot beat the property with hot springs, individual cabins and free breakfast. The restaurant is ok…but there are amazing food options convenient nearby.
Stayed 3 nights in Dec 2024

8/10 Good

Yelena

Travelled with family
Liked: Cleanliness, staff & service
Beautiful gardens and the view of the volcano
Stayed 4 nights in Dec 2024

10/10 Excellent

Fulvio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess was kind, amazing services, and also supporting restaurant staff
Stayed 2 nights in Dec 2024

8/10 Good

Narendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and nestled in the forest.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Deja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I had such a great stay at this property. Our room/cabin was clean and nice. We also loved the hot spring pools! Breakfast in the morning was also good.
Stayed 3 nights in Dec 2024

6/10 Okay

Melissa

Stayed 3 nights in Dec 2024

8/10 Good

Jajati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed 3nights at Hotel Arenal Parasio resort and spa during Christmas holidays. Though property has excellent amenities like pools, bar, restaurants, and hots springs, the actual rooms are very old and dated. Many issues with room itself. Floors and bath rooms are stained and looks dirty due to lack of maintenances. Hot water in the room was a big issue many time you have to wait for several minutes to come and the water pressures was frustrating. The linens, towels and blankets were very cheap one. Many things were broken in the unit. But the rest of property common facilities were good. Restaurant was bit expensive but the pool bar was an amazing place to relax
Stayed 3 nights in Dec 2024

10/10 Excellent

Viruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, beautiful, helpful staff;
Stayed 2 nights in Dec 2024

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are dated, grounds nice

The resort grounds are beautiful but the rooms are very dated. The buffet breakfast was not very good. It was hard to get spring towels. The air blew in the room but it was very humid.
Stayed 3 nights in Dec 2024

8/10 Good

Arvindkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuniesky

Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Surendrasingh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff is terrible at customer service….They definitely need to improve; otherwise, customers will book this hotel only as a last option when other options are out.
Stayed 2 nights in Dec 2024