Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Superior Room, 2 Double Beds | Terrace/patio
Sports facility
Hot springs
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Double Room, 1 King Bed

  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
This smoke-free lodge features 4 outdoor pools, a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests love the breakfast and restaurant
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

viki, new york city

Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful manicured grounds. The hot springs were warm, hot, and very hot!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Float to national park
Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds, great location

We loved this place and after our stay were very surprised we didn’t see it recommended more. The grounds especially,well maintained the birds in the area were gorgeous and a highlight of breakfast a lovely pool to enjoy with hot springs either side of the pool which were fab. The pools were all open really late which meant we could enjoy a cocktail while the kids played in the pool after a busy day In the fab area. It’s located at the top of the road from downtown fortuna but we didn’t have a car and never struggled to get an Uber either down to the town or around to the main attraction like the volcano hikes or zipling etc. Staff at both the restaurant and front desk were both super welcoming and friendly. The only think if I was being picky is our room was a little dated looking, a bit dark and the shower was a bit of pain to use but overall we LOVED our stay here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Britney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful. Very friendly service.
Stayed 1 night in Mar 2025

10/10 Excellent

Mikka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a fun place to stay, great restaurant and hot pools. Beautiful grounds. Close to activities.
Stayed 1 night in Feb 2025

8/10 Good

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy but very clean and comfortable. Great pools and clean rooms. Awesome location and view of the volcano!
Stayed 2 nights in Feb 2025

10/10 Excellent

Joe John

Travelled with family
Our stay was beyond our imagination. Beautiful people, surroundings and accommodations. A must stay if your traveling to Volcano Arenal!
Stayed 1 night in Feb 2025

10/10 Excellent

Nichole m

Stayed 4 nights in Feb 2025

8/10 Good

arnav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

It’s an amazing property ! The best part of the place is the private thermal hot water in some of the rooms ! We had the best time ! We also loved the dense vegetation and the birds who nest in the property , truly a delight to see specially in mornings .. The restaurant is a little over priced and superbly slow specially in dinner time - I would recommend going to the restaurants outside the resort which are 10-15 min max and much. Cheaper and better food !
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica, Glenside

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! We loved the hot springs. Food was delicious and the grounds were manicured so beautifully.
Stayed 1 night in Feb 2025

10/10 Excellent

KYLE

Stayed 3 nights in Jan 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, clean, lush and quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent rain forest resort if you're looking for beautiful grounds with gardens, large thermal pool and Jacuzzi options, good variety of tasty restaurant options, full included breakfast buffet, pool, swim up bar by the Jacuzzi pools, jungle sauna, short perimeter hiking trail (too many roots for running), and friendly/helpful staff. Rooms are comfortable and adequate. A great getaway for couples, and good variety for families (including playground, pools, chill-out lounge with pool table, foosball etc). Would definitely return 👍
Stayed 3 nights in Feb 2025

10/10 Excellent

matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lights were confusing and maybe add a little more lamps . The garden was beautiful . The food was fantastic . The service was wonderful .
Stayed 4 nights in Feb 2025

10/10 Excellent

Rhonda

Travelled with partner
Liked: Amenities
Superior thermal room was lovely. The restaurant had a great breakfast and we had dinner there twice during our stay. Great photos of a variety of birds at breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was really good. Alot of options. The pools around the property were awesome and the staff was very helpful and friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruslana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful lots of pools
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder stay the hot springs onsite was wonderful a lot of places in the area don’t have onsite hot springs. We spent 3 nights there and enjoyed the stay quite a bit.
Stayed 1 night in Jan 2025

6/10 Okay

john

Car got tampered with on grounds. I had to leave two days early and did not want to work with me to give me any kind of refund. Probably would not stay again.
Stayed 6 nights in Jan 2025