8/10 – Gut
Marisa j.
21. Apr. 2025
Gut: Sauberkeit
Nice condo but disclosure needed
The condo was lovely and clean and had great amenities. Check in was easy and parking spaces were plentiful. There was however a neighbor who disrupted our stay with alarming knocks on the door and a frantic request to “call 911 because someone was in her home who wasn’t supposed to be”. This was of course alarming as she seemed mentally unwell and we didn’t know it was the neighbor so when I contacted the host, they advised this had never happened and they would notify security about the issue. However, we took it upon ourselves to walk to the security desk at Embassy Suites to notify directly as it felt unsafe for us to leave the unit unattended for too much time. The security folks informed us this is a regular occurrence and knew the exact description of the individual who they informed us has dementia and was not with their caretaker. The host should definitely inform guests that there is a neighboring unit where someone with dementia lives, as it would have allowed us to try and help her rather than be scared she was mentally ill or on drugs. It was alarming and made for a stressful morning but after the sherrif’s department arrived, it seemed she was safe. Again, overall the unit was clean and well positioned near local amenities but the neighbor disruption was unexpected and maybe not the safest situation.
Marisa j.
Aufenthalt von 4 Nächten im April 2025