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Hilton La Romana, an All-Inclusive Family Resort

4.5 star property
VIP Access

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Photo gallery for Hilton La Romana, an All-Inclusive Family Resort

2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Outdoor wedding area
On the beach, white sand, beach cabanas, beach umbrellas
On the beach, white sand, beach cabanas, beach umbrellas
2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia, 23000
  • Bayahibe Beach
    ‪4 min walk‬
  • Dominicus Beach
    ‪17 min drive‬
  • Casa de Campo Marina
    ‪22 min drive‬
  • La Romana (LRM-La Romana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Enclave Swim-Out Garden View - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Swim-Out Garden View - 1 King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Partial Ocean View - 1 King Bed

  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Enclave Suite Ocean Front - 1 King

Enclave Suite Ocean Front - 1 King | Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Suite Ocean Front - 1 King

  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Master Suite Ocean Front - 1 King

Enclave Master Suite Ocean Front - 1 King | Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Master Suite Ocean Front - 1 King

  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Family Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Family Suite

  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 1 King

Premium Garden View - 1 King | Premium bedding, pillow-top beds, minibar, in-room safe

Premium Garden View - 1 King

  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Partial Ocean View - 1 King

Enclave Partial Ocean View - 1 King | Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Partial Ocean View - 1 King

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Suite Garden View - 1 King

Enclave Suite Garden View - 1 King | Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Suite Garden View - 1 King

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Partial Ocean View

  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Garden View

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Partial Ocean View - 2 Queens

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Partial Ocean View - 2 Queens

  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Swim-Out Garden View - 2 Queens

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Swim-Out Garden View - 2 Queens

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Garden View - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Garden View - 1 King Bed

  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 2 Queens

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Garden View - 2 Queens

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Garden View - 2 Queen

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Garden View - 2 Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Ocean Front - 1 King

Enclave Ocean Front - 1 King | Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Ocean Front - 1 King

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Garden View - 1 King

Premium bedding, pillow-top beds, minibar, in-room safe

Enclave Garden View - 1 King

  • Sleeps 4
  • 1 King Bed

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About this property

Hilton La Romana, an All-Inclusive Family Resort

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hilton La Romana, an All-Inclusive Family Resort's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Hilton La Romana, an All-Inclusive Family Resort offers 418 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay-per-view films.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hilton La Romana, an All-Inclusive Family Resort. During your stay, you're just a quick walk from Bayahibe Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Spices Market - Buffet, one of the property's 5 restaurants and 8 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to body wraps, hot stone massages or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Steps from Bayahibe Beach and 6 minutes by car from Monumento Natural Punta Bayahibe
Hilton La Romana, an All-Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Hilton La Romana, an All-Inclusive Family Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star San Rafael del Yuma resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Spices Market - Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ausangate - Peruvian – This restaurant specialises in Latin American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Moustache - French – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Azzuri - Italian – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Grill - Steak – This restaurant serves lunch and light fare. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Surfing/body boarding

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ausangate - Peruvian
  • Azzuri - Italian
  • Moustache - French
  • Spices Market - Buffet
  • The Grill - Steak

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (7,975 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dreams La Romana Luxury
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Dreams Luxury All Inclusive
Dreams Romana Luxury All Inclusive
Dreams Romana Luxury
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort
Hilton Romana All-Inclusive Family
Hotel Hilton La Romana, an All-Inclusive Family Resort
Hilton La Romana an All Inclusive Family Resort
Dreams La Romana Luxury All Inclusive
Hilton Romana Inclusive Family

Hilton La Romana, an All-Inclusive Family Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1060 reviews
Rating 8 - Good. 261 out of 1060 reviews
Rating 6 - Okay. 83 out of 1060 reviews
Rating 4 - Poor. 39 out of 1060 reviews
Rating 2 - Terrible. 30 out of 1060 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical experience!
Stayed 1 night in Dec 2024

8/10 Good

irfan muradali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, everything was close by and they had a little of everything. Food was decent 4/5. Our only complaint was the spa 2/5.
Stayed 6 nights in Dec 2024

8/10 Good

Katrina

Stayed 6 nights in Nov 2024

10/10 Excellent

Gary M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public beach was very loud at times. Some of the restaurant experiences were good. Not great. As far as food quality and service.
Stayed 7 nights in Dec 2024

8/10 Good

Marlly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zlatoslava

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach ,food and coffee station in family site was excellent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kaleb

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Aida

Stayed 5 nights in Nov 2024

10/10 Excellent

Jose, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, overall 5 Stars..!
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the all inclusive resort, staff is super friendly and very proactive ro make sure you are well taken carr of 5 Star *****
Stayed 7 nights in Nov 2024

8/10 Good

Malvina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Lubomir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Juliana, Roosevelt

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This is our second time staying at this resort. First time was much better. This time foot quality was not great, on our second day we all got sick, not sure if from water or from food. Room service is a charge of 10$. You cant take food to go from the buffet. Life guard is not always present on beach,, saw few older people falling, and other visitors were assisting getting out of water. It is a shame, as we were all were looking to return, but most likely will need to find new resort.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so sweet and awesome, I will be back. I had an amazing time
Stayed 3 nights in Oct 2024

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is quiet, nice music in the pool area, i liked that there is a spot for smoking, and people are not smoking in the pool right on your kid's noses. Dining, they have few options, but nothing special with the specialty restaurants, did not try the adult's side because I was with family. Waternpark is nice, four options of slides. And lazy river, there is a food truck serving snacks, the cooker could learn how to fry, onion rings were a greasy mess. Food on buffet is nice, slightly over average resort food, sometimes very few options of meats or go veggie, the food on display is protected by glass, so people are not talking all over your food, they have servers on each station so you just ask whatever you need. Room was modern, nice appliances and clean. Entertainment is really good, excellent team of dancers, they put on a good show every night. There's an area for teens with video and table games, should have some arcade machines also, because sometimes all are occupied. Overall good size, not so big, walkable. On an additional note, they should treat everyone equal, they are not exactly rude, but us dominicans leave to fend for yourself and have to ask twice most of the time as they pay more attention to the typical tourist, there were a bunch of rowdy south americans yelling and disrupting all over the place, and they were all smiles. You know, everybody is a paying customer and most know how to write reviews and leave tips.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved basically everything! The ocean, the vibe and the drinks were great! I feel like at an all inclusive it’s water down, these definitely weren’t but they tasted amazing. If you like vodka, get the lemon juice & vodka. Very refreshing. We were there for a wedding & it was beautiful Loved the Italian restaurant and the Latin American The buffet was okay, but what do you expect yah know The one thing I would change is that you were constantly harassed with the upgrades & excursions. We just tried to avoid certain areas but people kept constantly approaching you. For our transport we went with AmStar and it was great. We had our flight to SDQ which saved us a lot of money. The driver was very friendly and it was clean. They got us there fast and safe . The room was amazing & we got a free upgrade to the swim up pool & got free wine ( which we forgot about lol). Room service was very good and no one touched your belongings. We definitely took advantage of the safe that was in the room. We had so much fun at the casino , there tables were $5 min , $100 max and the ladies were great. Definitely will go back
Stayed 3 nights in Oct 2024

4/10 Poor

Zoila

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family and friends get away
Excellent hotel, very good infraestructure, the beach is very calm as long as the sea, the waterpark is great for the kids.
Stayed 4 nights in Oct 2024

10/10 Excellent

Franklin Amaury

Stayed 1 night in Sep 2024

8/10 Good

Marina

Stayed 5 nights in May 2024

4/10 Poor

Zoila

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been in this hotel over 12 times, but this time me and my kids got disrespectful treatment a lot of times. The staff must be tiered but it was not nice at all. The quality of the aliments was basic, really poor, not what I was used to!
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel, Upland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, the best in Punta Cana area. Hotel was amazing, Staff very friendly. I highly recommend this hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Hindira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !!!
Stayed 1 night in Aug 2024

2/10 Terrible

Tatiana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible. I had ordered a crepe and didn’t have time to eat it so the waiter said I can take it to my room and as I am walking out of the restaurant and employee ran after me Tell me I couldn’t take the plate. I said I’m only taking it to my room to eat it because I was in a hurry to pack since it was my last day and the resort, but she said I was not allowed to walk out of the restaurant with the plate. I felt very discontented, I mean, it’s not like I’m stealing a plate. Where else am I gonna take it.
Stayed 5 nights in Aug 2024

6/10 Okay

JENNIFER

Liked: Cleanliness, staff & service
No good
Stayed 5 nights in Aug 2024