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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Seasonal outdoor pool
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace | View from room
Standard Room, 1 King Bed, Kitchenette | Free WiFi, bed sheets, wheelchair access
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | View from room

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Pool
  • Free WiFi

Explore the area

Map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Heavenly Gondola
    ‪4 min walk‬
  • The Shops at Heavenly Village
    ‪5 min walk‬
  • Lakeside Beach
    ‪10 min walk‬
  • Lake Tahoe, CA (TVL)
    ‪16 min drive‬

Room options

View all photos for Executive Single Room, 1 King Bed, Fireplace

Executive Single Room, 1 King Bed, Fireplace | Free WiFi, bed sheets, wheelchair access

Executive Single Room, 1 King Bed, Fireplace

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace

Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Free WiFi, bed sheets, wheelchair access

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 51 sq m
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King | Free WiFi, bed sheets, wheelchair access

Deluxe King

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Kitchenette

Standard Room, 1 King Bed, Kitchenette | Free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed, Kitchenette

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub | Free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Jetted Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family room - 1 king bed and 1 bunk bed

Family room - 1 king bed and 1 bunk bed | Free WiFi, bed sheets, wheelchair access

Family room - 1 king bed and 1 bunk bed

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Big Pines Mountain House

Beach fun in seasonal outdoor pool, near Casino at Harrah's Lake Tahoe
Along with a seasonal outdoor pool, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Limited housekeeping is available.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Big Pines Mountain House's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino at Harrah's Lake Tahoe. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include multilingual staff
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Heavenly Gondola and 8 minutes on foot from Casino at Harrah's Lake Tahoe
  • Pets welcome for a fee (restrictions apply)
Big Pines Mountain House offers its guests a seasonal outdoor pool, multilingual staff, and express check-in. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this South Lake Tahoe hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Guests will receive lockbox information.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 264 out of 1002 reviews
Rating 8 - Good. 164 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 165 out of 1002 reviews
Rating 2 - Terrible. 236 out of 1002 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the cleanliness and customer service. Convenient location close to the gondola. You do get the loud drunks stomping and yelling. Overall staff was accommodating and were comfortable enough for a restful sleep.

6/10 Okay

dean

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the combination of hardwood floors and the heating system.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have an amazing time here at Big pines. Everything was great from check in to check out , we really enjoyed our stay. Will be back again!
Stayed 1 night in Jan 2025

2/10 Terrible

Yan

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the heater was making noise the whole night. only 1 extra blanket was provided in this cold weather. carpet floors irritated my children's skins. staffs spoke their native language in front of customers, made us feel unresentful.
Stayed 2 nights in Jan 2025

4/10 Poor

Wendy

Travelled with family
Disliked: Property conditions & facilities
Could use upgrading. The walls were poorly painted and not enough blankets. Flooring was very old.
Stayed 2 nights in Jan 2025

2/10 Terrible

Diuleide

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
broken curtains, broken heater, no extra blanket, horrible service
Stayed 1 night in Jan 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
A little rough but manageable for one night. The staff was very helpful when dealing with a loud guest that kept us up. The staff is super friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Paula

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked the property, the pictures showed the room very different from what I got. The room was not like the one in the picture. Very small and smelled very bad. It looked more than a Mote. It was too expensive for what I got.
Stayed 1 night in Jan 2025

10/10 Excellent

Josiah

Stayed 1 night in Jan 2025

4/10 Poor

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old, smell humidity and the stove didn't work well it was to cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lotus

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, loved everything!
Stayed 1 night in Jan 2025

8/10 Good

Christian

Travelled with partner
For the price was reasonable location amazing. It does need upgrade.
Stayed 1 night in Jan 2025

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean property with good staff and convenient location perfect for a memorable trip. Will recommend for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sloane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent and clean. We loved the quiet and peaceful surrounding of this place. Neighborhood was fun to walk and explore. Definitely staying here again
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The heating could've been better. It was just an old wall unit. Those take time to heat up. They had an electric fireplace that does not work.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
The Room was cleaning but they need little bit more clean.
Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, room comfort

Good Option for South Tahoe

Great location less than one block from the Heavenly gondola and reasonably clean rooms with no strange smell. Overall, this hotel is a great option for the lower cost hotels in South Tahoe that are frequently terrible. The blinds need maintenance as they do not close properly. Need better instructions on how to use cable TV. Front desk could not figure it out, but the cleaning staff helped me.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

It was alright

This place was alright. it was good for an average stay, from being out in the cold all day it was so nice to have the room warm. the shower was a bit of an issue. cold water would run even when u would just use hot water handle but then outta no where hot water would appear. it was clean as much as it could be, no mess and everything was good.
Stayed 2 nights in Jan 2025

2/10 Terrible

margiel

Disliked: Cleanliness, staff & service, property conditions & facilities
The property quality was poor in comparison to the pictures listed on the app. Very disappointed with this reservation.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ronal

Disliked: Cleanliness, property conditions & facilities
Room and sheets were dirty. Heater didn’t work properly. Strong odor.
Stayed 1 night in Jan 2025

2/10 Terrible

Andrei

Disliked: Cleanliness, staff & service, property conditions & facilities
- room was not ready, we wait more than hour. - room was extremely dirty - there also were not enough bedding for the sleeping (sheets, pillows, and blankets) arrangement that was advertised during the booking
Stayed 3 nights in Dec 2024

2/10 Terrible

Zarina

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

William

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little dirty, ac unit/fan didn't work, and blinds were a bit roughed up
Stayed 3 nights in Dec 2024

2/10 Terrible

Andriy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience, very old worn carpet, furniture, everything, smells of mold, minimum amenities in the kitchen, broken oven, wifi does not work, very dirty everywhere. Bad service, impossible to change dates. Horrible experience!!! The only plus is the location. Do not recommend!
Stayed 4 nights in Dec 2024