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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Seasonal outdoor pool
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Standard Room, 1 King Bed, Kitchenette | Free WiFi, bed sheets, wheelchair access
Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace | View from room
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | View from room

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Pool
  • Free WiFi

Explore the area

Map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Heavenly Gondola
    ‪4 min walk‬
  • The Shops at Heavenly Village
    ‪5 min walk‬
  • Lakeside Beach
    ‪10 min walk‬
  • Lake Tahoe, CA (TVL)
    ‪16 min drive‬

Room options

View all photos for Executive Single Room, 1 King Bed, Fireplace

Executive Single Room, 1 King Bed, Fireplace | Free WiFi, bed sheets, wheelchair access

Executive Single Room, 1 King Bed, Fireplace

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace

Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room with Two Queen beds, Kitchen and Fireplace

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Free WiFi, bed sheets, wheelchair access

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • 51 sq m
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King | Free WiFi, bed sheets, wheelchair access

Deluxe King

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Kitchenette

Standard Room, 1 King Bed, Kitchenette | Free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed, Kitchenette

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub | Free WiFi, bed sheets, wheelchair access

Premium Room, 1 King Bed, Jetted Tub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family room - 1 king bed and 1 bunk bed

Family room - 1 king bed and 1 bunk bed | Free WiFi, bed sheets, wheelchair access

Family room - 1 king bed and 1 bunk bed

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

Big Pines Mountain House

Beach fun in seasonal outdoor pool, near Casino at Harrah's Lake Tahoe
Along with a seasonal outdoor pool, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Limited housekeeping is available.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Big Pines Mountain House's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino at Harrah's Lake Tahoe. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include multilingual staff
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Heavenly Gondola and 8 minutes on foot from Casino at Harrah's Lake Tahoe
  • Pets welcome for a fee (restrictions apply)
Big Pines Mountain House offers its guests a seasonal outdoor pool, multilingual staff, and express check-in. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this South Lake Tahoe hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Guests will receive lockbox information.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 263 out of 1010 reviews
Rating 8 - Good. 169 out of 1010 reviews
Rating 6 - Okay. 174 out of 1010 reviews
Rating 4 - Poor. 168 out of 1010 reviews
Rating 2 - Terrible. 236 out of 1010 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ronal

Disliked: Cleanliness, property conditions & facilities
Room and sheets were dirty. Heater didn’t work properly. Strong odor.
Stayed 1 night in Jan 2025

2/10 Terrible

Andrei

Disliked: Cleanliness, staff & service, property conditions & facilities
- room was not ready, we wait more than hour. - room was extremely dirty - there also were not enough bedding for the sleeping (sheets, pillows, and blankets) arrangement that was advertised during the booking
Stayed 3 nights in Dec 2024

2/10 Terrible

Zarina

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

William

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little dirty, ac unit/fan didn't work, and blinds were a bit roughed up
Stayed 3 nights in Dec 2024

2/10 Terrible

Andriy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience, very old worn carpet, furniture, everything, smells of mold, minimum amenities in the kitchen, broken oven, wifi does not work, very dirty everywhere. Bad service, impossible to change dates. Horrible experience!!! The only plus is the location. Do not recommend!
Stayed 4 nights in Dec 2024

2/10 Terrible

Steven

Stayed 2 nights in Dec 2024

2/10 Terrible

Marlee

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is completely torn apart. The TV did not work, we got switched to a different room, the window shades were broken so people could look in the window at all times, we had to put a towel over the window so no one could see in. The floor was rotted underneath and it felt like we were going to fall through. The sink and toilet were leaking. You could hear every conversation through the walls and not to mention the walking above you all night. I would rate this negative starts if I could, this place should not be operating.
Stayed 1 night in Dec 2024

10/10 Excellent

Wing Kwan

Stayed 2 nights in Dec 2024

6/10 Okay

christopher

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was decent but no TV remote and shower was out of service first night Staff was nice and they fixed it
Stayed 1 night in Dec 2024

2/10 Terrible

Mayur

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Heater was not working and too noisy. Not enough blankets
Stayed 1 night in Dec 2024

2/10 Terrible

Jade

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Super bueno
Stayed 1 night in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big pines is a good place to stay in Tahoe. It is walking distance from casino and beach. The staff was welcoming and accommodating. The rooms were nice and cozy. We will surely be back .
Stayed 1 night in Dec 2024

2/10 Terrible

Jeanette

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
He checked into this hotel by phone where our keys were placed in a black box outside the office. Walking into the room it was just as cold as being outside. We noticed right away that the side lights in the nightstands were not working. When i tried to plug them in the ends of the cords were cut off. The light fixture mounted on the wall in the room started flickering nonstop! when we tried using the hot tub (which is the main reason we reserved this room) the water was coming out brownish so we drained the tub and ran the water and it looked fine. Once the jets started rolling there was a brown residue on top of the water. We heard jumping upstairs above us and noticed white stuff falling down from the ceiling onto the bed and floor. This place was absolutely the worst place we have ever stayed in. From dirty walls, holes in the bathroom walls, this place was absolutely disgusting!
Stayed 2 nights in Dec 2024

10/10 Excellent

Trena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were good. The room was clean and comfortable. The staff was good and location was great. We just walked to many places.
Stayed 1 night in Dec 2024

2/10 Terrible

Joseluis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Charged me 75$ for no reason days later
Stayed 1 night in Dec 2024

8/10 Good

Marie

Travelled with family and small children
It’s close to Heavenly Ski Resort and borderline to Nevada. You can easily walk to restaurants and shopping places.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect , close to a lot of bars and restaurants and a few minutes away from the casino's The room was nice, clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, our room was spacious and cozy, great location you cannot go wrong
Stayed 2 nights in Dec 2024

10/10 Excellent

Stepaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The rooms were clean and comfortable. The location was very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Ludivina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of bars, restaurants nearby. Room clean, bed very comfy, staff friendly. Would stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Don’t believe the pictures……the room was so dirty we had to clean it. The door had a 2” gap at the bottom that let all the cold air in and to stop it we had to stuff towels under the door
Stayed 1 night in Oct 2024

10/10 Excellent

Norwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly welcoming and helpful, the rooms were clean and comfortable and the location was perfect for exploring the city
Stayed 1 night in Dec 2024