The view from the deck is amazing and the property is lovely and close to the lake. However, we ran into issues during our stay. We arrived to find that the hot tub was empty and dirty. When the host was contacted, he told me the hot tub was not included in the listing and hadn’t been for over a year. However, when the place was booked it was listed as an amenity and was still included on the VRBO site throughout and after our stay.
We also experienced water pressure and water supply issues. The host made a great effort to try and resolve the issue but it remained an intermittent problem during the entire 3-day stay (Toilets couldn’t be flushed, water cut off mid-shower, waking up to no water each morning and having to go through a series of troubleshooting and pump restarts).
We were very patient throughout all of this and tried to work with the host. Upon realizing the water issues couldn’t be fixed we should have been offered compensation for the inconvenience. Unfortunately, we weren’t. After much back and forth with the host, we did receive a small reimbursement, but it was an unsatisfying outcome given the extent of the impact it had on us enjoying our stay.