2/10 – Ungenügend
Alyssa C.
6. Jan. 2025
Verbesserungswürdig: Sauberkeit
Horrible service
Where to start … this cabin could be amazing , prime location to China peak however vacasa the company that they use to take care of their cabin is HORRIBLE. Check in was supposed to be at 4 at 430 they were still cleaning it .. my family of 10 just waiting outside after a long day of snowboarding.It was still dirty . They left us 9 towels not even 10 for. 4 day stay , no laundry pods to even wash the towels they gave us . 3 nights 4 days no trash bags and the worlds smallest trash can in kitchen . I reached out to the company they eventually brought towels and said that they were doing it to be nice that they actually don’t have to and then told me I needed to buy my own trash bags that they are not provided lol what ?!? We book a cabin every year for a snowboarding trip this was the worst stay . So rude and upsetting . If 10 ppl are staying in a property for 4 days and u are not providing trash bags let us know also 9 towels for 10 ppl is not even realistic. My sheets were dirty there was nasty napkins soaked in the poker table cup holders no hand towels in the kitchen . I reached out trying to get any of these things and they were u helpful. I hope the people who rent out this cabin drops vacasa as their agency because it could be wonderful.
Alyssa C.
Aufenthalt von 3 Nächten im Januar 2025