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Quality Inn University

2.5 star property

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Interior
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Bar (on property)
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 24.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 24.5 sq m
  • Sleeps 4
  • 2 Double Beds

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Standard Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

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About this property

Quality Inn University

Family-friendly hotel connected to the convention centre in Lansing with free breakfast
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Quality Inn University offers 105 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at Quality Inn University, you'll be connected to the convention centre and within walking distance of Plymouth Congregational Church. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 15 minutes on foot from Plymouth Congregational Church and a 3-minute drive from Michigan State University
  • Pets welcome for a fee
Quality Inn University offers its guests an indoor pool, a waterslide, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3400 square feet (316 square metres) and includes conference space. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the family-friendly Quality Inn University. Free self parking is available.
Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 57 out of 253 reviews
Rating 8 - Good. 84 out of 253 reviews
Rating 6 - Okay. 51 out of 253 reviews
Rating 4 - Poor. 33 out of 253 reviews
Rating 2 - Terrible. 27 out of 253 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Room was clean but pictures of pool area on website is very misleading. Gives you a feel of a shopping mall on its last leg.
Stayed 1 night in Dec 2024

10/10 Excellent

Brittney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean environment, easy check in process.
Stayed 1 night in Dec 2024

8/10 Good

Cory

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent dive to catch a state game
It’s a half ass renovation, for most part clean but a little sketchy. No issues whatsoever but just a kinda dice place
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though the hotel is older, they are currently working in remodeling. Our room appeared to be recently remodeled and was nice. Beds were comfortable. There was a sign near the more that letnyou know about the remodel and that they will be replacing the carpets soon and remodeling the pool as well. We were very happy with the ppol though. This was the first hotel that we have been to in years that the indoor pool was actually warm enough to swim in. Not to mention it has a deep end and a small slide at the shallow end for little kids to slide into the pool. The breakfast was good as well, just wish they would add potatoes as a option with the eggs and sausage for people that don't eat sausage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dajanea

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is definitely older, but they are making renovations. The breakfast is "okay". The area to eat in was not well lit. The carpet throughout the building was quite worn.
Stayed 2 nights in Nov 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service
People were loudly partying until 2am, with no intervention from the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. They were accomodating and had wonderful customer service. Worked well under pressure.
Stayed 2 nights in Nov 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and staff was very friendly. Unfortunately we had an outside room and walls are very thin. We were able to hear every door opening and closing and every conversation. Also, bed was extremely noisy and squeaky.
Stayed 1 night in Oct 2024

10/10 Excellent

Llewellyn

Stayed 2 nights in Oct 2024

6/10 Okay

kelli

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We paid $50 for an early check in and the rooms were not ready when we arrived. We had to wait until two rooms were cleaned and then were not able to have the rooms next to each other, however they did get us on the same floor. The ceiling in the rooms look like they’ve had damage and do not look safe. The bathroom door would not close because it was so warped, the caulking around the tub was cracked and did not look clean. The hotel is very old and worn down. Definitely not worth $450/night
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
I want my money back. It was loud and filthy.
Stayed 2 nights in Nov 2024

6/10 Okay

Douglas, Dorchester

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very old nedds updating. Room hot next to pool thermostat didn't work. Lots of kids partying.
Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible stay. No air/working thermostat, stuffy in the room. No bathroom fan. TV don’t work, remote didn’t work. Stains and holes in the sheets. Dirty/hair all over the bathroom. Ungodly bleach smell from the pool.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Harold O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

pamela

Stayed 1 night in Oct 2024

6/10 Okay

Jerome

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was quiet.
Stayed 1 night in Oct 2024

4/10 Poor

sean

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Sheets too. Smelled like a Chinese restaurant. Room had new floors but otherwise in disrepair for the price. Breakfast and coffee awful, muffins and danishes like rocks and would not feed the breakfast sausage to my dog. Won't be back, super disappointed given price we paid. Need major work here
Stayed 1 night in Oct 2024

10/10 Excellent

Quinten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great place to stay. Breakfast available and easy location in town.
Stayed 1 night in Oct 2024