When we arrived the lights didn't work, the keys to the house weren't where they were supposed to be. When we found "the keys" they didn't work in any of the locks! We did not receive working keys until the following afternoon, having to leave our belongings unsecured for several hours. As our 5 days stay progressed, the water heater wasn't working, the pool & hot tub water was filthy & green, and the lights flickered a lot or would come on then flicker out in the garage (where the laundry and water heater is located). The handyman was very responsive, but it was one thing after another, and a little sketchy. Read the check-out procedures very carefully! We did the night before check-out and our kids worked hard to ensure that we did not get charged for the random bottle cap or chair not returned to its original location! We were excited to stay in this home, but my recommendation to the owners would be to invest in some serious repairs before renting these homes out again.