Neftali does an amazing job of creating and easy glamping experience! He responds to all communication within a couple hours, at most and is thorough in his directions and answering any questions. He was at the campsite when we arrived and showed us how to use the mini-projectors and heater, and even took us down to meet and feed the adorable alpacas that he has rescued. Everything was very clean and easily accessible, and he made sure to let us know that we could contact him at any time throughout our stay if we had any questions. I can't recommend him highly enough and we will definitely be booking again!