At check-in, we were informed that the hot tub was not working. On arrival, the AC was not on and it was hot. The upstairs never recovered. Also, the garage had a large number of biting flies inside. Someone came the next day and bombed the garage; others came a few hours later to clean up the dead flies. Cleaner was there until 7pm on check in day and left some tasks incomplete (garbage in kitchen, sticky floor in kitchen, stained sheets in one bed). Something outside of the guest house turned on at random intervals through the night, waking the occupants. The water turned off for no apparent reason on occasion. The house was in need of many repairs. Many of the windows in the house were foggy, the doors to the back yard were sticky and one didn’t close properly. The dishwasher seemed improperly installed and in almost every wash, several dishes came out dirty. The pool had many dead bugs in it, but there was a skimmer so we were able to clear it out. The house has a number of electronic features, including power window shades and a computer screen with information on the house and the area. However, neither the home screen nor the binder on the house included instructions that were needed (window shades, thermostat, appliances). We figured out most of the shades, but two never responded to the control. We did receive responses to our text inquiries during the week. but overall, we were very disappointed in this stay.