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Hilton Lexington/Downtown

3.5 star property

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Photo gallery for Hilton Lexington/Downtown

Lobby
Egyptian cotton sheets, premium bedding, Select Comfort beds
Lobby
Indoor pool, open 5:00 AM to midnight, pool loungers
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Pool
  • Breakfast available

Explore the area

Map
369 West Vine Street, Lexington, KY, 40507
  • Rupp Arena
    ‪5 min walk‬
  • University of Kentucky
    ‪12 min walk‬
  • The Red Mile Racetrack
    ‪6 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Executive Level

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, 1 King Bed, Executive Level

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (View)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 King Bed (View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Executive Level

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Executive Level

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Executive Level

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 2 Queen Beds, Executive Level

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (1 King Bed)

Presidential Suite, 1 King Bed (1 King Bed) | Living area | 40-inch flat-screen TV with cable channels, TV, pay films

Presidential Suite, 1 King Bed (1 King Bed)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 King Bed

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Parlor)

40-inch flat-screen TV with cable channels, TV, pay films

Room, 1 King Bed with Sofa bed (Parlor)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (View)

Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 2 Queen Beds (View)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Lexington/Downtown

Hotel with 2 restaurants, steps from Lexington Opera House
2 restaurants, an indoor pool and a fitness centre are available at this hotel. An airport shuttle is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Lexington/Downtown offers 366 accommodations with MP3 docking stations and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This Lexington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Lexington/Downtown. During your stay, you're just a quick walk from Rupp Arena. A free round-trip airport shuttle, 2 restaurants and an indoor pool are available.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Lexington Opera House and 5 minutes on foot from Rupp Arena
  • Free airport shuttle service
Hilton Lexington/Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18651 square feet (1733 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Lexington/Downtown. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. A complete renovation of Hilton Lexington/Downtown was completed in July 2020.

Smoking is allowed in designated areas at this 3.5-star Lexington hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Triangle Grille – This restaurant serves breakfast and lunch.
BBM – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Crossroads Cafe – This café only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Covered valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • BBM
  • Crossroads Cafe
  • Triangle Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • Computer station
  • Conference centre (18,651 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lexington/Downtown
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Hotel Lexington
Hilton Lexington/Downtown Lexington
Lexington/Downtown Hilton
Hilton Hotels Lexington
Hilton Lexington Downtown Hotel Lexington
Hilton Lexington Lexington
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Lexington
Hilton Lexington/Downtown Hotel Lexington

Hilton Lexington/Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jama

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Room was very hot. Had to turn off the heater the whole time we were there. Shower would not work properly. Others complained about their rooms being extremely hot
Stayed 2 nights in Jan 2025

4/10 Poor

Sherrie

Travelled with family
Disliked: Property conditions & facilities
Not a good weekend
Girl at check in was rude. Very short. Don’t explain anything. Got to room, fridge doesn’t work, so hot you couldn’t breathe, sink broken, phone would not work. Vending machine on our floor did not work either. And parking was terrible!! Left a tag on the door to clean while we were gone on Saturday and came back that afternoon and nothing done. We call and the service comes and all she does is change trash cans and coffee. Slams the door and leaves.
Stayed 1 night in Jan 2025

4/10 Poor

Curtis

Liked: Cleanliness
Disliked: Room comfort
Now I Know How Hell Feels
I came into town for a Kentucky basketball game. I have been coming to this hotel since 2012. The only thing this hotel has going for it is the location. It is right by Rupp Arena. I get there on a Friday at around 3 and was told there would be an upcharge for checking in early. I never had to pay for one in the past. I was ok with it. Then I get to my room and it is hot. I shut off the heat and the room was ok then. I was on the 11th floor. My bed was too soft and sunk into the mattress. The shower head barely got any water out of it. So on Sunday I check out early to try to get an early flight. I had no luck and the airport got shut down due to weather. I call the hotel for a shuttle. They redirected to the shuttle person, but they never answered the call. I left a message the second time I called. No one returned my call. An hour later I finally got a ride from Lyft. I get back to the hotel and asked if they had a room for Sunday-Tuesday. They did. I was on 13th floor this time. The heat was so hot again that I turned it off. Even when I shut it off it was down it was so hot that I had to sleep in my underwear. Worst nights sleep that I have had. Was told it is an old hotel and I should have asked for lower floor and a corner room. The bartender told me her room was hot too and that the hotel was at 10% occupancy. So why in the hell did the hotel give us all the rooms on two high floors 12-13th floors. At least my shower head worked this time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great room with a snowy view
Staff were so helpful and friendly when I stayed here overnight- I am a nurse and needed to stay close to the hospital during a snow storm. Room service was delicious, the bed was so comfortable and the room was delightful. My new downtown Lexington favorite!
Stayed 1 night in Jan 2025

6/10 Okay

Tiffany

Disliked: Property conditions & facilities
Old, moldy and HVAC was limited
Stayed 4 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sophie

Stayed 1 night in Dec 2024

10/10 Excellent

Vadim

Stayed 1 night in Dec 2024

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Stayed 1 night in Nov 2024

6/10 Okay

Trent

Travelled with partner
Liked: Cleanliness, staff & service
Arrived at the hotel it’s a much older hotel that is slightly renovated from 60-70s. Was suprised there was a $15 a day self parking fee for their deck. It’s listed in the more details farther down when you click the drop down. The hotel is in the downtown and places are walkable. We saw the marriott down the street and it seemed a lot nicer.

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lorna

Stayed 1 night in Dec 2024

4/10 Poor

Jodi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, but no thanks.
Parking situation was awful! Too us a half hour to find a spot bc they were selling spots for a show nearby. Should have been reserved for guests. Lady that checked us in wasn’t pleasant at all. 2 or 3 of the 4 elevators were out during our stay on the 14th floor. No room in the bar/grill to accommodate guests and folks wanting a bite/drink after the show at Rupp and severely understaffed. Rooms were so warm that we could t breathe. For the amount of money we paid for the night, I’d have expected much better accommodations.
Stayed 1 night in Dec 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Staff super nice and helpful, but property seemed almost abandoned: room smelled of mildew, no real dining options on site, three of four elevators inoperable, and a general sense of sadness about the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Stayed 1 night in Nov 2024

8/10 Good

Christine

Stayed 2 nights in Dec 2024

10/10 Excellent

Diana, Magnolia

Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and walkable
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Stayed 1 night in Nov 2024

2/10 Terrible

Christina

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick access to Rupp arena and parking garage. You need better shower heads, the one in room 1418 was jank.
Stayed 1 night in Dec 2024

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Everything was good except the A/c. It was very warm in there.
Stayed 1 night in Dec 2024