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3.9 out of 5

"We chose this hotel for location, to stay overnight in the centre of Lille, particularly to see the Xmas market. Parking was easy in the underground c ... " More

By Tony H. on Thu 26 Nov 2015

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Classic Room, Multiple Beds (1 Double bed and 1 Single bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Lille Centre Grand Place. During your stay, you're just a quick walk from Saint-Étienne Church. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy French cuisine while dining at Novotel Cafe
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a gym
  • Just a 3-minute drive from Zenith Arena Concert Hall and 9 minutes from Pierre Mauroy Stadium
  • Cats and dogs welcome for a fee

Novotel Lille Centre Grand Place ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Lille Centre Grand Place

Everyone (1) Couples (1) Family (3) Friends (2)
5 out of 5

Ideal for central stay in Lille

We chose this hotel for location, to stay overnight in the centre of Lille, particularly to see the Xmas market. Parking was easy in the underground car park of the Orchestre National de Lille - a large circular building just behind the hotel, look it up on Google Earth and set your satnav coordinates very carefully because the entrance is on Place Pierre Mendes and not on Rue du Nouveau Siecle, and the 1-way system is tricky. The hotel's plain front leads into a very clean modern interior. The staff were very pleasant and helpful throughout our stay. The room was quiet, spotless and a good size, excellent shower, and an unusual large wave-shaped sink unit which was amusing yet perfectly functional. A Bluetooth-enabled radio in the room was very welcome as it meant we could play our own music straight from my phone, and it also includes a USB charging socket. Comfortable bed, choice of pillows, a safe for valuables, large flat screen TV, nice lighting and décor. Five mins walk from the Xmas market square which is well designed and filled with unusually good products, easy to spend a couple of hours having a wander around and plenty of food and mulled wine available. The rest of the central pedestrianized area, and the old town, are only minutes away too. This hotel was the perfect spot for our trip and we enjoyed it very much.

Posted by on 26 Nov 2015

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4 out of 5

Weekend break in Lille

The hotel was just off of the main squares, but close enough to walk to good restaurants, bars etc very easily. Good value for money.

Posted by on 31 Aug 2014

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4 out of 5

Fantastic location but the sofa bed is a nightmare

The hotel is in a great location, and the staff were great. I booked a twin room and the second bed was a sofa bed which they had kindly made up for us. I did not last five minutes in the bed it was so uncomfortable. Luckily the regular bed was very large and comfortable so we shared. Some kind of mattress cover is called for if people are to sleep on that lumpy surface.

Posted by on 24 Apr 2013

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4 out of 5

good location to visit lille

The location is fairly good in Lille, not far away from the metal spot at Lille - the grand place and only few minute walk from the metro station. The diner place is nice as well. But there is no swimming poor at the hotel while the brochure in the room has the the picture of swimming pool in it, when we asking about it we were disappointed about it.

Posted by on 7 Apr 2010

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3 out of 5
Chambre et sanitaires médiocres Ne correspondent pas à mes attentes

Posted by on 30 Jul 2024

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Comment from Hotel Management

8 Aug 2024 by Marie Ange S.

Nous vous remercions d'avoir pris le temps de partager votre avis. belle journée,

4 out of 5
Hôtel très bien situé, personnel agréable et compétent. Le petit déjeuner est abondant et frais. Le seul bémol: la chambre un peu petite. Mais c’est bénin pour un court séjour.

Posted by on 31 Jan 2022

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3 out of 5

HOTEL QUELCONQUE

Pros: situation superficie de la chambre
Cons: accueil deco de la chambre a revoir verifier que la tele proposee marche correctement
Location: bon quartier pas loin de la gde place se perdre ds les rues pietonnes
experience ni bonne ni mauvaise accueil plutot froid hall d entree agreable car refait bonne situation de l hotel pres du centre par contre les chambres sont peu agreables un coup de rajeunissement est necessaire la tele ne fonctionnait pas bien gobelets en carton sur le plateau de courtoisie pour un 4etoiles c est nul en resume pas au niveau d un 4 etoiles lille est une bien belle ville a recommander le resto melting pot ds le centre ppour diner

Posted by , from paris on 19 Feb 2018

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4 out of 5

Schönes Hotel in Altstadtnähe

Pros: Sehr freundliches und hilfsbereites Personal.
Cons: Für einen längeren Aufenthalt wäre ein Kleiderschrank angenehm. Leider hat es in unserem Zimmer bei der Ankunft ziemlich nach Kanalisation gerochen.
Location: Die Lage des Hotels ist ist fantastisch, die Altstadt mit diversen Sehenswürdigkeiten ist fußläufig in wenigen Minuten erreichbar.
Wir waren für ein verlängertes Wochenende in Lille und haben uns hier sehr wohl gefühlt. Das Hotel ist für Besichtigungen und abentliche Unternehmungen sehr gut gelegen, da man weder auf die Metro noch ein Taxi angewiesen ist.

Posted by on 20 Sep 2016

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About the Novotel Lille Centre Grand Place

Location 116 rue de l'Hopital Militaire, Lille, Nord 59800

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the family-friendly Novotel Lille Centre Grand Place. This 4-star Lille hotel is smoke free.

  • 104 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lille (XFA-Lille Flandres Train Station) (1.8 km / 1.1 mi)
  • Metro station: Rihour Station (0.5 km / 0.3 mi)

Room Amenities

Novotel Lille Centre Grand Place offers 104 accommodations with laptop-compatible safes and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, and complimentary toiletries. This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Novotel Cafe – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lille Centre Grand Place
  • Novotel Lille Centre Grand Place Hotel
  • Novotel Place
  • Novotel Place Hotel
  • Novotel Place Hotel Lille Centre Grand
  • Accor Lille Centre Grand Place
  • Lille Novotel
  • Novotel Lille Centre Grand Place Hotel Lille
  • Novotel Lille Centre Grand Place
  • Novotel Lille Centre Lille
  • Novotel Lille Centre Grand Place Hotel
  • Novotel Lille Centre Grand Place Lille
  • Novotel Lille Centre Grand Place Hotel Lille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.