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Help Yourself Hostels - Restelo

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Help Yourself Hostels - Restelo

Individually decorated, individually furnished, free WiFi
Front of property
Standard Room | Individually decorated, individually furnished, free WiFi
Lobby sitting area
Shower, hair dryer, bidet, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Kitchen
  • Free WiFi

Explore the area

Map
R. Pedro de Sintra 17, Lisbon, Lisboa, 1400-277
  • Jerónimos Monastery
    20 min walk
  • Pastéis de Belém
    2 min drive
  • Belém Tower
    5 min drive
  • Lisbon (LIS-Humberto Delgado)
    22 min drive

Room options

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, free WiFi

Standard Room

  • Sleeps 5
  • 1 Double Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory) | Individually decorated, individually furnished, free WiFi

Standard Shared Dormitory, Shared Bathroom (1 bed in a mixed shared dormitory)

  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

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Exterior

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3.9 out of 5, Good, (143)
The price is CHF 43
for 1 night
includes taxes & fees
17 Dec - 18 Dec
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About this property

Help Yourself Hostels - Restelo

Hostel with a 24-hour front desk, near Belém Tower
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hostel.
Help Yourself Hostels - Restelo offers 30 shared accommodations with a hairdryer. Each accommodation is individually furnished and decorated. This Lisbon hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower and bidets.
During your stay at Help Yourself Hostels - Restelo, you'll be within walking distance of Jerónimos Monastery. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 2-minute drive from Jerónimos Monastery and a few minutes from Belém Tower
  • Cats and dogs welcome for a fee (restrictions apply)
Help Yourself Hostels - Restelo offers its guests a terrace. WiFi is free in public spaces.

This Lisbon hostel is smoke free.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Highchair
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Mixer
  • Oven
  • Shared kitchen access
  • Toaster
  • Toaster oven

More

  • Individual decor
  • Individual furnishings
  • Shared accommodation

Policies

Check-in

Check-in start time: 7:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 3:00 PM
Contactless check-out

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night, plus a deposit of EUR 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: EUR 10 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 11:00 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Help Yourself Hostels Restelo
Help Yourself Hostels - Restelo Lisbon
Help Yourself Hostels - Restelo Hostel/Backpacker accommodation

Help Yourself Hostels - Restelo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 53 reviews" "
Rating 8 - Good. 14 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 5 out of 53 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Arul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.
Stayed 15 nights in Jul 2024

10/10 Excellent

vito armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in May 2024

8/10 Good

Vicento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
Stayed 1 night in May 2024

10/10 Excellent

Yesi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
Stayed 5 nights in May 2024

10/10 Excellent

evaristo nunes de andrade, SINGAPORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hostel com um staff de primeira.
Stayed 1 night in Jan 2024

2/10 Terrible

jander

Stayed 1 night in Oct 2023

10/10 Excellent

Simar

Stayed 1 night in Sep 2023

10/10 Excellent

Isabella

Travelled with family and small children
100/100 Apesar que no tienes aire acondicionado, es una opción barata para ir a Lisboa. Es muy limpio y lindo.
Stayed 2 nights in Jun 2023

8/10 Good

Mario

Stayed 7 nights in Sep 2022

8/10 Good

john

Its close to belem attractions and its a quiet place to sleep.
Stayed 1 night in Jul 2022

10/10 Excellent

KARIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

2/10 Terrible

Abdel Hamid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good for family with kids
Stayed 1 night in Sep 2021

10/10 Excellent

Jonatan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

pierre-yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rui Manuel D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
Stayed 5 nights in Mar 2024

6/10 Okay

Mario

Disliked: Room comfort
Regular, baja relación calidad-precio
Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
Stayed 4 nights in Feb 2024

10/10 Excellent

Diego Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Señora Edirr
Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma. La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
Stayed 2 nights in Feb 2024

2/10 Terrible

MOHAMED

8/10 Good

Hidenori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard is a kind and good person. He helped me when I was in trouble. thank you. All the facilities were clean. My complaint was that the triple bunk beds were noisy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hannes

Obrigado!
Stayed 1 night in Dec 2023

8/10 Good

Alexandre

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

searles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo!
Stayed 5 nights in Nov 2023

10/10 Excellent

giovandro Reis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradavel surpresa
Estadia agradavel, existia facil estacionamento nas ruas em frente, reservamos um quarto standard e pude ficar com minha família, lugar limpo e silencioso, recomendo.
Stayed 1 night in Nov 2023