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SANA Metropolitan Hotel

4.0 star property
VIP Access

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Photo gallery for SANA Metropolitan Hotel

Terrace/patio
Lobby
Front of property
Bar (on property)
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Rua Soeiro Pereira Gomes, Parcela 2, Lisbon, 1600-198
  • Campo Grande
    ‪8 min walk‬
  • Lisbon Zoo
    ‪15 min walk‬
  • Avenida da Liberdade
    ‪4 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double or Twin Room (with extra bed)

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room (with extra bed)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Room amenity

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

SANA Metropolitan Hotel

Family-friendly hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
SANA Metropolitan Hotel offers 315 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SANA Metropolitan Hotel. During your stay, you're just a quick walk from Campo Grande. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Astrolábio
  • Self-parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 8 minutes by foot from Campo Grande and a 4-minute drive from Avenida da Liberdade
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 12 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 19160 square feet (1780 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the family-friendly SANA Metropolitan Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

Astrolábio – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Wall Street Bar – This bar serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Astrolábio
  • Wall Street Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (19,160 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sana Metropolitan
Sana Metropolitan
Sana Metropolitan Hotel
Sana Metropolitan Hotel Lisbon
Sana Metropolitan Lisbon
Sana Park Metropolitan Lisbon
SANA Metropolitan Hotel Hotel
SANA Metropolitan Hotel Lisbon
SANA Metropolitan Hotel Hotel Lisbon

SANA Metropolitan Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 425 reviews
Rating 8 - Good. 176 out of 425 reviews
Rating 6 - Okay. 51 out of 425 reviews
Rating 4 - Poor. 10 out of 425 reviews
Rating 2 - Terrible. 2 out of 425 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is away from the noise of the centre of Lisboa, but is next to the network of connecting roadways, therefore conveniently placed. The hotel is spacious, with a lounge / bar area allowing space to meet up with others in privacy. This bar area also gives options for alternative dining to the restaurant. The various staff teams are without exception, efficient, helpful and friendly. For a lone traveller a place with a definite safe feel.
Stayed 8 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Marta was good, who checked me in, and Hugo, the breakfast host was very good. I had a problem at night with their bartenders, but heard they're contractors. I had a great room and comfortable bed. I slept well, which I needed! It was quieter than I expected too, being by the airport. I'd stay again. Good breakfast too.
Stayed 1 night in Oct 2024

10/10 Excellent

Resurreccion V

Stayed 4 nights in Sep 2024

8/10 Good

Thomas, Pompano Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a one night stay before the airport. We made the mistake of taking their dinner buffet - overpriced and rather low quality food.
Stayed 1 night in Sep 2024

4/10 Poor

Claudia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately I did not enjoy my stay. Food: the dinner buffet was so extremely expensive for the poor selections Room: the pillows are not comfy and you can hear everything from room to room, every time someone took a shower I could hear… not something I am used to in a hotel Elevators: so small and slow, a lot of time waisted even thought there were 3-4 elevators
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and very professional. The room was very clean and the beds very comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

lia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located close to the airport. Room was immaculately clean
Stayed 1 night in Jun 2024

8/10 Good

Maria-Nazare

Liked: Cleanliness, staff & service, amenities
The addition of a shower on top of the old bathtub is very uncomfortable and extremely dangerous, as the bathtub surface easily slides.
Stayed 1 night in Jun 2024

10/10 Excellent

May

Stayed 4 nights in May 2024

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but not a great location - my fault, thought it was closer to the Stadium than it was. Very close to the airport but you didn't notice the noise from the flights so good soundproofing on the windows.
Stayed 3 nights in May 2024

10/10 Excellent

Francisco

Stayed 1 night in Apr 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, hotel. Great Breakfast, nice staff.
Stayed 1 night in Apr 2024

8/10 Good

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. People were nice, although I could hear some noise from the nearby rooms in my hotel room.
Stayed 6 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the workers are unique: Mr Jorge and Ms Marilene are great cleaners, kind , polite and super helpful.The cooks are wonderful, they make wonderful food, I didnt get their names, unfortunately, but they are just great professionals.Their food is the best in Lisbon, hands down! Misses Carolina, Marta Rebelo,Tania e Catarina are super sweet, kind, always smiling and taking great care of the customers. They go above and beyond to make guests happy. Mr Marco, Pedro Santos and Ruben Pereira are so nice, so polite and helpful, real gentlemen!
Stayed 7 nights in Mar 2024

6/10 Okay

Simone

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is located in what looks like a derelict housing estate / industrial estate / concrete jungle. There are no nice views, so just bear that in mind. As you enter, staff are friendly and greet you and the entrance looks quite plush and modern. However, the pine furniture everywhere makes the room look incredibly dated. It’s like taking a trip back to the 1970s/80s. The rooms are VERY basic, there are no slippers, or dressing gown, even the rug in the picture was missing. The bathroom mirror does not have a de-misting function, so you have to use a towel to wipe away the steam. In the morning I was greeted by tiny insects slivering on the bathroom floor… I call them silver surfers in the U.K. so I had to put my shoes on whenever I used the bathroom. There’s no spy hole in the door, and a gap between the door and the frame, which made me feel very unsafe as a solo traveller. The walls are also very thin, so I was constantly woken by people chatting outside or in the room next door. Breakfast wasn’t too bad, but it was great so I only had it once, as it was cold, but there’s a good variety. I preferred to venture out to buy breakfast in the town centre. There’s no room service and the restaurant food was very limited, so I ordered Uber eats every night. Would I stay here again - NO.
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities
facility needs upgrading. location is a bit far from transit. however, taxi is relatively inexpensive in Lisbon.
Stayed 5 nights in Oct 2023

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Sep 2023

8/10 Good

Eniko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023

8/10 Good

Monteiro

Stayed 2 nights in Aug 2023

8/10 Good

Monteiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the bath towel. It seems so old.
Stayed 1 night in Aug 2023

10/10 Excellent

Paula

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Very accommodating
Stayed 1 night in Jul 2023