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 Liverpool •1 Room
 Liverpool • 1 Room
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Heeton Concept Hotel City Centre Liverpool

3-star property
James Street, Liverpool, England 044 511 21 42
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3.6 out of 5
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See all 9 ebookers Reviews

"couldn't ask for more, thank you for the wonderful time spent at liverpool " More

By a verified traveller on Mon 20 Jan 2020

Points Of Interest

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Room (King)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room (King - Disability Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Heeton Concept Hotel City Centre Liverpool's great location. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Port of Liverpool Building and 4 minutes on foot from Museum of Liverpool

Heeton Concept Hotel City Centre Liverpool ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heeton Concept Hotel City Centre Liverpool

Everyone (6) Couples (2) Family (1)
4 out of 5

Posted by on 1 Aug 2023

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Comment from Hotel Management

8 Aug 2023 by HCH Team

Dear Rebecca, thank you for taking the time to rate us, we are glad you wenjoyed your stay. Many Thanks, HCH Team

5 out of 5

Posted by on 10 Jun 2022

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1 out of 5

Posted by on 20 Sep 2021

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5 out of 5
couldn't ask for more, thank you for the wonderful time spent at liverpool

Posted by on 20 Jan 2020

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4 out of 5
Good location, clean, room was large and bed comfortable also got a great price. Would stay again.

Posted by on 1 Sep 2019

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1 out of 5
Upon leaving hotel at 4.50 am for airport i was called back in by 2 rude men to be told i owed them 50p yes you read it right 50p on my room no idea what for but they insisted it be paid. Tried to say i maybe made a call from room which i didn't but i paid the 50p. Appalling behaviour from 2 grown men. We will not be staying at hotel again

Posted by on 10 Jun 2019

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5 out of 5
Everything was Excellent except the mattress .it was like it had a hole in it not very comfortable.

Posted by on 11 Dec 2018

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3 out of 5
Die Lage des Hotel ist super. Im Zimmer 116 hört man am Abend laute Musik und in der Nacht das leeren des alt Glases :( nicht so optimal.

Posted by on 31 Dec 2019

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4 out of 5
Hyvä sijainti. Hyvä palvelu vastaanotossa. Siisti tilava huone, hyvä suihku, hyvä patja, paljon pistorasioita. Vaatekaappitilaa ja vaateripustimia aika vähän. Muiden huoneiden ovien kolina kuului kovana huoneeseen. Huoneeni oli 1. kerroksessa kadulle päin, ja huoneeseen kuului viereisestä pubista kova musiikin jytke, joka loppui vasta pikkutunneilla. Ei jääkaappia. WiFi toimi hyvin. Suosittelen kyllä.

Posted by on 5 Mar 2019

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About the Heeton Concept Hotel City Centre Liverpool

Location James Street, Liverpool, England L2 7PQ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Heeton Concept Hotel City Centre Liverpool. Smoking is allowed in designated areas at this 3-star Liverpool hotel.

  • 154 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Liverpool James Street Station (0.1 km / 0.1 mi)

Room Amenities

Heeton Concept Hotel City Centre Liverpool offers 154 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Heeton Concept Hotel City Centre Liverpool has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 18 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Liverpool City Centre
  • Days Inn Liverpool City Centre
  • Days Inn City Centre Liverpool Hotel Liverpool
  • Days Inn Liverpool City Centre Hotel
  • Days Inn Liverpool City Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.