On arrival, we were early, and I couldnt get the key code. The cleaning team were in and told me to ring the manager which I did, all good, given the code. We left the car and went onto the pier for a while. At 4.15pm we entered the building. After the shock of so many flights of stairs we unpacked and at 5.10pm we went out for supplies. We enjoyed the apartment and it was so handy for everything. We visited 2 castles, the dinosaur park, beach days and 4 times we frequented the outstanding Meditteranean restaurant across from the apartment. On leaving day my details said vacate 11 am. At 9.50 am 4 cleaners arrived and we were basically evicted. I was cleaning and all packed except the kitchen. Our little boy was still in bed! I had been up 3 hours by then getting ready to leave. We had to leave everything in the kitchen, tea, milk, bread rolls, sour cream, salsa, guacamole. juice, bought sandwiches, cereals, pizza, the list goes on. I phoned the manager. She said my details were wrong and said well you did enter the property early Julie???? I said we didn't.
In the rush we left coats and I received a text saying they had been put outside the apartment for us to collect.
It was a terrible ending to a lovely week.
We were going to book for October but never again!
I have booked through Vrbo many times and always been happy and felt lucky finding such lovely properties. This has left a very sour taste with this managers attitude.