First of all, Lance was very easy to work with and went above and beyond to accommodate our family's needs. The house itself could use some maintenance, but nothing that caused an issue for our stay. My husband, with Lance's approval, bought and installed a new pool ladder as a couple of us were having a lot of difficulty using the one provided. The washing machine is extremely difficult to power on-the power button needed to be pushed quite hard. It was also difficult to maintain a comfortable temperature and humidity level in the house, especially in the lower level. The lower level bathroom is spacious and quite nice, but lacks a shower. It does have a nice whirlpool tub. Having said that, we all enjoyed the pool and location. The kids enjoyed the treehouse as well as the nearby playground, which they were able to walk to. The kitchen had all the necessary items. We were able to cook some really good meals. The beds were comfortable. The first floor master has a very nice adjustable bed. The rec room is very nice and was enjoyed by all of us (8 adults and 2 young children)We were able to have a fun week with family, making some great memories.