Mercure Carlton Rioja

4.0 star property

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February 2025
March 2025

Photo gallery for Mercure Carlton Rioja

Terrace/patio
Exterior
Habitación Standard con 2 camas | Minibar, desk, soundproofing, free WiFi
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Gran Vía del Rey D. Juan Carlos I, 5, Logroño, La Rioja, 26002
  • Sala de Exposiciones Ibercaja
    ‪2 min walk‬
  • Shell Spur Amphitheater
    ‪4 min walk‬
  • Calle del Laurel
    ‪4 min walk‬
  • Logrono (RJL-Agoncillo)
    ‪18 min drive‬

Room options

Habitación Individual, 1 cama doble

  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

Habitación Standard con 2 camas

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Triple Room, Multiple Beds

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Carlton Rioja

Logroño hotel in Logroño City Centre with a 24-hour front desk
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a communal living room, a front desk safe and multilingual staff assistance are on-site.
Mercure Carlton Rioja offers 117 accommodations with minibars and a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Mercure Carlton Rioja, you're just a quick walk from Sala de Exposiciones Ibercaja. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served weekdays for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Sala de Exposiciones Ibercaja and 4 minutes on foot from Shell Spur Amphitheater
As a guest of Mercure Carlton Rioja, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Mercure Carlton Rioja also features dry cleaning/laundry services, a front desk safe, and a communal living room.

This 4-star Logroño hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Carlton Rioja
Mercure Carlton Rioja Opening October 2017 Hotel Logrono
R. Carlton Rioja Hotel
R. Carlton Rioja Hotel Logrono
R. Carlton Rioja Logrono
Rioja R.
Mercure Carlton Rioja Opening October 2017 Hotel
Mercure Carlton Rioja Opening October 2017 Logrono
Mercure Carlton Rioja Hotel Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja (Opening October 2017)
Mercure Carlton Rioja Hotel Logroño
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Hotel Mercure Carlton Rioja Logroño
Logroño Mercure Carlton Rioja Hotel
Hotel Mercure Carlton Rioja
Mercure Carlton Rioja (Opening October 2017)
R. Carlton Rioja
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Mercure Carlton Rioja Hotel Logroño

Mercure Carlton Rioja Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 272 reviews" "
Rating 8 - Good. 111 out of 272 reviews" "
Rating 6 - Okay. 34 out of 272 reviews" "
Rating 4 - Poor. 7 out of 272 reviews" "
Rating 2 - Terrible. 6 out of 272 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jong Hyun

Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Travelled with group
The hotel is adequate for a nights stay. The location is good for the old part of Logrño The rooms are clean but the noise coming from above, outside inside the hallway, other people’s flushing toilets is really unacceptable.
Stayed 1 night in Sep 2024

8/10 Good

Andreas

Business traveller
Liked: Cleanliness, staff & service
Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!
Stayed 1 night in Sep 2024

6/10 Okay

Lisa Michelle, Laguna Niguel

Travelled with partner
Liked: Property conditions & facilities
Very good location but hotel is very basic no frills.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dolores, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room is clean but hard to find the parking area
Stayed 3 nights in Sep 2023

10/10 Excellent

Jedisan, kissimmee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great option! Great service! Spotless rooms!
Stayed 2 nights in Jul 2023

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.
Stayed 4 nights in May 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and confy
Stayed 1 night in Apr 2023

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, room comfort
The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.
Stayed 1 night in Dec 2022

8/10 Good

Seamus

Stayed 1 night in Aug 2022

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning available
Stayed 1 night in Apr 2022

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price ratio in the area
A great choice in the area, price quality is good. Breakfast is simple but enough. For business i will definitely come back. Parking can be very tricky as they have no parking and the parkings from 9am are paid.
Stayed 1 night in Sep 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Excellent place
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location in the heart of everything with quick access to a lot of great shopping and restaurants.
Stayed 3 nights in Aug 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One worth visiting
It was well worth the trip, very interesting place with lots to do. The hotel was very clean and tidy as they say.
Stayed 7 nights in Jul 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was parking but there is a public lot nearby
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Not a four star hotel, but good location, good breakfast, very clean, parking available, staff was helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

John

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good stay.
Our stay at Mercure Carlton Rioja was okay. The air-conditioner was not working the first day/night. It was VERY uncomfortable! We had to open and keep the windows open the whole night just to try to stay comfortable. They fixed it the following day so the other 2 nights/days we stayed there were fine. Hotel needs some updating especially the reception area and the hallways. Hotel is centrally located. Everything was within walking distance.
Stayed 3 nights in May 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sara @ Laronga
We had a comfortable stay and friendly service at this hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, close to great eats
Great hotel, great location, super friendly and helpful staff. The best street to grab tapas is a short walk away
Stayed 1 night in Mar 2019

8/10 Good

Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Very nice hotel, convenient to restaurants and shopping. The parking ramp is pretty tight and you have to be very careful driving down or up the ramp otherwise you will scrape the sides of your car.
Stayed 1 night in Oct 2018

8/10 Good

Fan Kwong David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and good location
Stayed 1 night in Oct 2018