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Apartment Wharf – Cuba Street

4.0 star property

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Apartment, 2 Bedrooms (Canary Wharf) | In-room dining
Apartment, 2 Bedrooms | 2 bedrooms, Egyptian cotton sheets, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Cuba Street, Tower Hamlets, London, England, E14 8LD
  • Tower of London
    ‪7 min drive‬
  • Tower Bridge
    ‪8 min drive‬
  • O2 Arena
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪89 min drive‬

Room options

Similar properties

Front of property

Novotel London Canary Wharf Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1049)
The price is CHF 196
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Novotel London Canary Wharf Hotel

About this property

Apartment Wharf – Cuba Street

Apartments with kitchens, near Thames River
Laundry facilities, express check-out and free Wi-Fi in public areas are available at this apartment building. Other amenities include multilingual staff assistance. Each apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is not available.
Apartment Wharf – Cuba Street offers 4 accommodations with washers/dryers and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Apartment Wharf – Cuba Street, you'll be within walking distance of Thames River. Features include free WiFi in public areas and laundry facilities. This upmarket apartment building has 4 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi and wired Internet
  • Amenities include laundry facilities, multilingual staff and a lift
  • Just a 1-minute drive from Thames River and 7 minutes from Tower of London
As a guest of Apartment Wharf – Cuba Street, you'll find multilingual staff, laundry facilities, and express check-out. WiFi and wired Internet are free in public spaces.

Languages

English, Italian, Polish, Portuguese, Spanish

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in fee: GBP 70 for check-in between 7 PM and 1 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 70 for check-in between 7 PM and 1 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Apartment Cuba Street London
Apartment Wharf Cuba Street London
Cuba Street London
Apartment Wharf Cuba Street
Wharf Cuba Street London
Wharf Cuba Street
Apartment Cuba Street
Wharf – Cuba Street London
Apartment Wharf – Cuba Street London
Apartment Wharf – Cuba Street Apartment
Apartment Wharf – Cuba Street Apartment London

Apartment Wharf – Cuba Street Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 10 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 5 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Long way out of central London, but good value .
This apartment had everything you need but the sofa is quite worn out & uncomfortable. I was here on business so didn’t spend much time inside at all but if you wanted to relax & watch TV it’s not too comfy. Bedroom very small but clean. Pillows not very good. Overall ok for the price
Stayed 2 nights in Jun 2018

8/10 Good

Ian, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Workable central apartment
Good facilities; good size rooms; easy access to transport; easy access to Canary Wharf retail; convenience store close-by.

2/10 Terrible

Jenna, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
Does Wotif ever inspect properties ???
Blunt Knives Broken Cooktop Warn out frypan (we purchased our own) Disgusting Duvets & Pillows torn and dirty (health issue we had to purchase our own) Broken Bed Base Lounge seat supports broken No cleaning tools Mould surrounding bedroom window Shower had mould Broken drawers 5 Coat hangers for 3.5 week stay for 3 people (wow they delivered 5 more) Leaking tap in bathroom resulting in wet floor 24/7. 2nd & 4th day no hot water TV reception horrible. We contact you from London and you were supposed to get back to us. Never heard from you. Wotif is an extremely unhelpful site with no postal address. Will never use again. We moved the mattress to the floor in the lounge room on a daily basis and returned it in the morning due to bed base broken. We could not sleep on the bed. We sat at the table and chairs most of the time as the lounge did not support our backs.

2/10 Terrible

Giles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water
No hot water and when I complained was offered no compensation to date. Stay in a reputable hotel, much safer and better value for money

2/10 Terrible

matthew

Disliked: Staff & service, property conditions & facilities
Really bad staff. Don't stay here!!!!!!
Terrible service from Cuba wharf staff. Unable to get into apartment keys didn't work when called staff was told too late and they would come back in the morning when. WE HAD NOW WHERE TO SLEEP. Only after I complained did someone turn up. Called Hotels .com to advise of incident and when put through to customer service phone call conveniently ended....

4/10 Poor

Perry

Disliked: Staff & service, property conditions & facilities
12 Days of London (Actually 5)
We wrote a little song (to be sung to the 12 days of Christmas) to describe our experience at the warf: On the first day of London, Apartment Wharf gave to me no hot water and cold showers for the family. On the second day of London, Apartment Wharf gave to me 2 broken doorknobs, no hot water and cold showers for the family. On the third day of London, Apartment Wharf gave to me 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. On the fourth day of London, Apartment Wharf gave to me 4 more cold showers, 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. On the fifth day of London, Apartment Wharf gave to me 5 splintered door thresholds, 4 more cold showers, 3 drips from leaky faucets, 2 broken doorknobs, no hot water and cold showers for the family. ... Not to mention flickering light bulbs, uncomfortable and outdated furniture including nearly broken chairs, broken exhaust fans, stained carpets, an extensive but unnecessary set of rules, and appliances that did not work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment great for our family
Smooth check in, lived staying in Canary Wharf. Well equipped, modern apartment and when we notified them of a couple of issues they fixed the problem the same day. Would stay again!

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped kitchen
Excellent - quiet when building works not active

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for what we needed.
We were in London for my daughter's wedding and the apartment gave us comfort and convenience with all the facilities that you could expect.

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Barely above a hostel
Definitely not worth the cost. Was hit with a hefty deposit after reservations made and paid for. Facilities showing lots of wear, appliances need upgrading. Staff less than professional. Contacted by numerous people for our check-in time. They need to talk to each other or at least annotate the reservation. Zero sympathy when we couldn't make the check-in time. Traffic jam lasted hours due to closure of Tower Bridge, so cost us an additional fee and they made it sound like it was entirely our fault that we were late, despite knowing of the bridge closure. Would have been nice if they had given us a heads up of traffic problems during the multiple calls. Info book provided for apartment contained more info on how we could be fined rather than useful info on the facilities themselves. Claimed parking available only to find out it was several blocks away and required a trip to their office to get access.

10/10 Excellent

sarah, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
First time we'd booked an apartment instead of a hotel ,but with 5 of us it seemed the more logical option.Aprtment was very pleasant and comfortable , only a couple of grumbles , the TV picture wa snit good and with 2 teenage boys this was important, also the bed in the main bedroom was awful . The mattress was so uncomfortable, and the bed was so low down , it was a mission for even the most lithe of us to climb in to, unfortunately this did spoil our experience of the apartment, being out all day sightseeing, all you want at night is a comfortable bed .

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Apartment 5 mins walk from Canary Wharf tube
This is a good sized serviced flat diagonally opposite the britannia hotel and within a few minutes walk of canary wharf. The flat is convenient with everything needed to self cater for a week and a tesco supermarket at the end of the road. The flat had been cleaned but soft furnishings including the carpet and sofa are heavily stained and marked. Pillows and duvets are also stained albeit the covers are clean. On balance, this gives the impression of a high tirnover rental rather than a serviced apartment. Note that the flat comes with two towels for a week stay and no cleaning is undertaken during this time. As such, it differs from most serviced flats i've used which are generally refreshed on alternate days. The price is good given the location but maybe the cost cutting in servicing and refurbishment is starting to show.

8/10 Good

Korean, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD except one
Difficult to find out due to wrong adress cuba street 20 others good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ron, NYC

Disliked: Staff & service, property conditions & facilities, room comfort
You Deserve Better
IF YOU WORK IN CANARY WHARF, believe me, you deserve better than the treatment this "hospitaility" firm doles out. Obtaining the key required speaking to three separate people, one of whom demanded a £50 penalty for not obtaining the key in advance (I kid you not!). THEN I was required to pay at £300 deposit using an iPad with all contract language in some Eastern language I didn't recognize (hey - always happy to make things convenient for the vendor!). THEN I endured four days of incessant street and tram noise day and night. All in all, an unpleasant stay.

6/10 Okay

anthony, Dublin

Liked: Staff & service
Good Value
Good value, furniture is a bit tired but everything was available and for two nights it was great value, just beside a major hotel that costs twice as much.

10/10 Excellent

Victoria, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Stayed for about 11 days, was a few mins away from DLR stations and canary wharf underground station. It was nice, cosy and comfy with all amenities perfect for a week long stay with a packed schedule. It felt like a home away from home. Also close to small supermarket and restaurant and bus stop. Would totally stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, Clean, very Spacious and close to shops
I was surprised by how well it was kept and the cleanliness. First Class! note: The deposit is a substantial amount to be refunded after few days

8/10 Good

chris, Suffolk

Liked: Staff & service, room comfort
Apartment,ideal for london sightseeing
apartment ideal for our party of four.perfect location.welcomed in by our perfect host.very quiet area,transport links to the rest of london superb.all in all, a fantastic weekend

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Oskari, Oulu

Liked: Cleanliness, staff & service, property conditions & facilities
Siisti huoneisto isommalle porukalle
Huoneisto oli ihan siisti, pieniä vikoja löytyi, mutta ei kuitenkaan majoittumista oleellisesti haittaavia. Metroasemalle oli noin puoli kilometriä ja lähin kauppa oli noin sadan metrin päässä. Lähistöltä löytyi lukuisia ravintoloita. Sisäänkirjautumisen yhteydessä tehtiin 300 punnan talletus luottokortilla, joka palautetaan muutaman päivän kuluessa uloskirjautumisesta.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kurzreise nach London mit insgesam vier Personen.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pas d'intérêt
Endroit peu d'intérêt pour sejouner à Londres malgré l'accès facile au cœur de Londres en métro, l'immeuble ne possède pas d'accueil pour y laisser nos bagages avant le Check in and out, mais on peut s'arranger avec le loueur - L'appartement est grand et au calme seulement le week-end car travaux juste en face de la baie vitrée - 2 chambres avec une moquette pas propre, fuite d'eau dans une salle de bain..... Au niveau cuisine les ustensiles sont fatigués notamment les poêles ! manque l'essentiel torchon et,produit vaisselle ! Le lave vaisselle fonctionne très mal ! Et la télé est aussi fatiguée, impossible d'utiliser les télés commandes - Des petites choses certes peu importantes mais qui agacent ! En bas de l'immeuble un surpermarché très pratique pour les petites courses -

6/10 Okay

Verified traveller

Appartement locatif
C'est un appartement meublé et non pas un hôtel, géré par une agence immobilière. C'est équipé correct avec les connexions Internet et TV nécessaires.

8/10 Good

Claes

Liked: Cleanliness, staff & service, room comfort
Very good value for money!
All in all a stay that surpassed our expectations in relations to the price! We were six adults that stayed 2 nights in order to see some good English football. The price vs. value factor was very high keeping in mind that London usually disappoints you in that respect. The beds was OK, but kind of small to sleep two in, but it all worked out if the ones sharing beds are not to overweight. Sure, it is a minor hassle that you have to show up at a certain time to obtain the keys but I think that part of the service was very smooth. The rental firm checked with us 2 times that we could make it in time and were very customer oriented. Also the guy that handed the key over and gave us "the what you need to think of speech" was very nice and friendly plus he gave some good advice. The furniture is a bit tired, but functional and more important is that the whole apartment was very clean when we arrived! It was also close to public transport so access was very quick to and from the apartment. Please keep in mind that Google Map shows you the wrong house, its Cuba street 20 you should set your GPS on! All in all a surprisingly good stay!