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Mornington London Kensington, BW Premier Collection

4.0 star property

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Photo gallery for Mornington London Kensington, BW Premier Collection

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room) | Terrace/patio
Reception
Reception
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
19-21 Penywern Road, Earls Court, London, England, SW5 9TT
  • Kensington High Street
    ‪15 min walk‬
  • Royal Albert Hall
    ‪5 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Mornington London Kensington, BW Premier Collection

Hotel with a 24-hour front desk, near Kensington High Street
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Mornington London Kensington, BW Premier Collection offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mornington London Kensington, BW Premier Collection. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from Kensington High Street and a 5-minute drive from Royal Albert Hall
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Mornington London Kensington, BW Premier Collection.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Mornington London Kensington, BW Premier Collection has a restaurant on site.
Room service is available.

Languages

Arabic, English, French, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 June to 15 February:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the security deposit at time of check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Boltons
Best Western Boltons Hotel
Best Western Boltons Hotel London
Best Western Boltons London
Boltons Best Western
Boltons Hotel
Boltons Hotel Best Western
Best Western The Boltons Hotel London
BEST WESTERN The Boltons London, England
Best Western Boltons B&B London
Best Western Boltons B&B

Mornington London Kensington, BW Premier Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sindy

Stayed 1 night in Nov 2024

10/10 Excellent

SALLY-ANN

Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little find
Staff were friendly and welcoming and our room was ready when we arrived. The room was a good size, clean and warm. Breakfast was plentiful and the service was good too. The location was great for both bus and Earls Court tube which meant it was easy to get wherever we wanted to go and we would highly recommend a stay here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area, friendly staff, very close to Earls Court tube, about 1.3 miles walk (or short Tube journey) to the Albert Hall, Natural History museum and Victoria and Albert Museum. Close to the Troubadour a famous folk venue visited by many musicians from Dylan to Hendrix to Adele and Ed Sheeran. Very small lift. Just about fits 2 people.
Stayed 1 night in Nov 2024

4/10 Poor

Garry

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is beautifully decorated and beds comfortable however the room was very noisy - issues with a faulty aircon unit to workmen making noise in the morning, plus all sorts of noise from plumbing in other rooms or might have been the kitchen of the hotel. We had a very poor nights sleep overall which is a shame as the hotel looks great visually and is in a convenient location.
Stayed 1 night in Dec 2024

6/10 Okay

Maxine

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, room comfort
Rooms aren’t ready at check in time.
Had to wait hours for the room to be ready even though check in time was 2pm and we didn’t arrive until 3.30pm. Room was fine but window backed onto an alleyway which had a light on all night and the blind did nothing to block it. Offered a complimentary breakfast but there weren’t enough tables in the restaurant for the number of guests so there was a long wait and staff were asking guests to share tables. Wouldn’t recommend if you’re only staying for one night and want fast service without worries.
Stayed 1 night in Nov 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was cooked to order.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff where amazing so kind & helpful so nice to have such a warm greeting on arrival .Thank you Mornington Hotel staff
Stayed 1 night in Dec 2024

8/10 Good

LYDIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in a great location
Nice hotel and great location. Only problem we were in room LG22 which has an issue with tv signal so we had only a few very obscure channels to watch. Not really an issue as we were out and about most of the time anyway. Wifi was a bit hit and Miss too but would stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Location !!
Stayed 4 nights in Nov 2024

6/10 Okay

Valerio

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Moldy room and breakfast wasn't really good
Stayed 1 night in Nov 2024

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. Close to Earls Court station.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hayden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Service
Made a mistake and booked the incorrect dates. Immediately realised and contacted the property and asked for a refund as the dates I wanted were unavailable. Offered no help and charged me the full booking
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location & breakfast!
Stayed 6 nights in Oct 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2024

2/10 Terrible

Galina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were checking in, we were told 'bad news - your room is not available'. They suggested to give us money back, with no concern where we could go after that. Then they did accommodate us in two single rooms - note I was travelling with a child under 16 - in a different parts of the hotel, not even close to each other. The rooms were in the basement, and they had very bad moldy smell about them, even open windows could not resolve the problem. We were offered free breakfast; however, I must admit the breakfast was exceptionally basic, continental, and I was glad that I did not have to pay for it £15 each. I definitely would not recommend to stay in this hotel. Or at least have some kind of alternative in mind when booking it, in case they tell you on arrival that you do not have a room.
Stayed 1 night in Oct 2024

6/10 Okay

AF

Stayed 1 night in Oct 2024

6/10 Okay

Antony

Stayed 3 nights in Oct 2024

8/10 Good

Gladiolie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No water bottle, no toothbrush and toothpaste.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was extremely small.
Stayed 4 nights in Oct 2024

10/10 Excellent

Manveer, Oakley

Stayed 3 nights in Sep 2024

10/10 Excellent

Lynn, Corryton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m definitely putting this one on my “saved” list! Absolutely perfect. Room was very clean and comfortable and breakfast was amazing. We took a walk after breakfast and it is a really quaint area. We loved this place!
Stayed 1 night in Oct 2024

10/10 Excellent

Linas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
The room was nice and clean. For two nights our room heating was not working, however Enrico was absolutely amazing in getting this sorted out for us, we also ended up with free drinks for the matter which was a nice touch. Staff member Gita was from my country and was able to provide some London tips in our native language as well which was a nice touch to the stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Amazing, very close to underground station and shops and restaurants. Room not too big but not too small so it fits nicely for a couple .
Stayed 1 night in Oct 2024