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Best Western Victoria Palace

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Victoria Palace

Miscellaneous
Front of property – evening/night
Coffee/tea maker
Property amenity
Suite, 1 Queen Bed, Kitchen, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Victoria Station Travel Information Centre
    8 min walk
  • Sloane Square
    17 min walk
  • Westminster Abbey
    17 min walk
  • London (LHR-Heathrow)
    41 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking, Annex Building

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Annex Building

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Best Western Victoria Palace

Hotel with a 24-hour front desk, near Westminster Abbey
This smoke-free hotel features concierge services, a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Best Western Victoria Palace offers 86 accommodations with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Best Western Victoria Palace, you're just a quick walk from Apollo Victoria Theatre. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by foot from Victoria Station Travel Information Centre and a 3-minute drive from Westminster Abbey
As a guest of Best Western Victoria Palace, you'll find tour/ticket assistance, concierge services, and express check-out. Public spaces have free WiFi. Best Western Victoria Palace also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Languages

Bulgarian, English, French, Hindi, Italian, Portuguese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Best Western Victoria Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 250 out of 998 reviews" "
Rating 8 - Good. 492 out of 998 reviews" "
Rating 6 - Okay. 179 out of 998 reviews" "
Rating 4 - Poor. 54 out of 998 reviews" "
Rating 2 - Terrible. 23 out of 998 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy place, clean and friendly
Stayed 2 nights in Sep 2020

10/10 Excellent

Andy, Stroud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very well appointed, and helpful staff
Stayed 3 nights in Sep 2020

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was central to all our sightseeing needs. The staff was friendly and they were very helpful.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

8/10 Good

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Simon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this s**t hole
Worst hotel I have ever stayed in and management staff are a joke
Stayed 1 night in Nov 2019

4/10 Poor

Josh

Liked: Room comfort
Disliked: Property conditions & facilities
Avoid any room downstairs if you want sleep!
I bought a single and thought it was great when I was offered an upgrade to a twin. However accepting the upgrade was the worst mistake. My room was in the basement, people were smoking and talking outside my window until the early hours making the room stink and depriving me of sleep. The walls and doors were paper thin and It was also by some sort of staff area and the breakfast room - so from late night until the moment I left I heard talking, coughing, shouting, clinking. All I’m all quite a terrible experience.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Appreciated a family room since they’re hard to find. Place was clean but had hot water issues- as in completely running out and having the shower go cold halfway through. Also had very little heat in bathroom so tile was so cold it hurts and makes it super unpleasant to shower
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Great staff, the rooms are super cleaned
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and comfort in London
Great place and amazing value
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Sami

Stayed 1 night in Mar 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay before flying out
Arrived a little early and no problem being checked in. Room was small but tidy. Was fine for couple nights stay. Plenty tea and coffee provided. Reception staff friendly. A little noisy with sometimes being able to hear bathroom flushing from next room
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite close to Victoria Station and Victoria Coach Station. The staff was friendly, the beds comfortable, the heating was great. I'll consider it for my future stays as well.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

ADeluna

Travelled with family
The property was clean and location is convenient, the only issue was that our room was one block far from the main lobby and our room was on the 5th floor without elevator.
Stayed 1 night in Feb 2020

10/10 Excellent

Leslie, Englewood, NJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location...safe, close to transportation, quiet, corner store nearby open very late, friendly staff, good value for location.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel, very close to Victoria train and coach station in a very nice quiet area. Plenty of little shops about for supplies. Was given a free upgrade to a double room after booking a single. Was walked to the annex part of the hotel where I was staying and guided to my room. All staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & close to tube station, good value for money!
Stayed 1 night in Feb 2020