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Citadines Trafalgar Square London

4.0 star property

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Photo gallery for Citadines Trafalgar Square London

Exterior
Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby
Lobby
Apartment, 2 Bedrooms | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
18/21 Northumberland Avenue, London, England, WC2N 5EA
  • Trafalgar Square
    ‪3 min walk‬
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Room amenity

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Room amenity

Apartment, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio

Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Citadines Trafalgar Square London

Aparthotel with a 24-hour front desk, a short walk to Trafalgar Square
This smoke-free aparthotel features coffee/tea in a common area, a business centre and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a fridge and a microwave. Change of towels is available on request.
Citadines Trafalgar Square London offers 187 air-conditioned accommodations with a safe and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around Citadines Trafalgar Square London gets high marks from our customers. During your stay, you're just a quick walk from Trafalgar Square. Free WiFi in public areas, a business centre and breakfast (surcharge) are available. Built in 1995, this upmarket aparthotel has 187 apartments over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.
  • Each apartment offers a kitchenette, a deep-soaking bath and a flat-screen TV
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Trafalgar Square and 7 minutes on foot from Leicester Square
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Citadines Trafalgar Square London.

This 4-star London aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.

Languages

English, French, German, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children aged 7-12
  • Coffee and tea in common areas

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 50 per night

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 40 kg per pet
  • Fee: GBP 15 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 187 units
  • 8 floors
  • Built in 1995
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on unit and length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Prestige Trafalgar
Citadines Prestige Trafalgar Aparthotel
Citadines Prestige Trafalgar Aparthotel London Square
Citadines Prestige Trafalgar Square London
Citadines Trafalgar
Trafalgar Citadines
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square Aparthotel
Citadines Trafalgar Square London
Citadines Trafalgar Square
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Citadines Hotel London
Citadines Trafalgar Square London London
Citadines Trafalgar Square London England
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square London Hotel London
Citadines Trafalgar Square London Aparthotel London

Citadines Trafalgar Square London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1692 out of 3699 reviews
Rating 8 - Good. 1482 out of 3699 reviews
Rating 6 - Okay. 341 out of 3699 reviews
Rating 4 - Poor. 132 out of 3699 reviews
Rating 2 - Terrible. 52 out of 3699 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

maria

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Mangala deepthi, Plymouth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well maintained. Location is perfect , we were able to walk to quiet a few attractions. I believe we had queen bed in reservation , we got 2 doubles instead which are tucked side by side. Not sure if that is standard practice but that was a little uncomfortable to share. I will give 10 stars for the staff at the front desk and breakfast area, always approachable and responsive.
Stayed 3 nights in Dec 2024

8/10 Good

SHEILA

Liked: Cleanliness, room comfort
Great Place to Stay!!
Location is wonderful. Staff was superb and very responsive. Cannot compliment enough. Loved room and amenities in room. All 5 star except bed linens could be newer.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in Gral Could use some Updating in the hallways
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms in the heart of London. Easy access to the underground and walkable to Westminster, Trafalgar Sq and points beyond
Stayed 7 nights in Dec 2024

8/10 Good

Timothy

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Central location
Stayed 7 nights in Dec 2024

10/10 Excellent

Raphael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 4 nights in Nov 2024

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beds were fine and all the pillows new. Kitchen small but adequately equipped. However it was on 2 floors with steep awkward winding stairs and the only loo wsd downstairs next to the kitchen so if you need to go during the night it's a real pain.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Dec 2024

6/10 Okay

Suzanne

Travelled with group
Very small bathroom, bed and sofa bed are old and not very comfortable
Stayed 2 nights in Nov 2024

6/10 Okay

Ahmad

Travelled with group
Liked: Cleanliness
The good: Very central location, easy to get to the subway. Staff was helpful and fast to respond. The bad: No room service as in no one comes to clean the room refresh the towels and toiletries etc. . There were lots of homeless people few steps away from the hotel. Their king beds are even smaller than a queen bed. Linens are old. The hallways make you feel you're in the wrong place. We heard Street noise while in the room and the windows let in a cold breeze.
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Only good location.
They don't clean the room (I asked for it and it was paid). There is no amenity, but there is a public shampoo and body wash. The dishwasher is rusty. The location is good, so you can stop by while sightseeing and rest and go out. Free coffee was provided unlimitedly.
Stayed 2 nights in Dec 2024

8/10 Good

m j

Stayed 2 nights in Nov 2024

4/10 Poor

Kim

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Two bedrooms and a fold out couch, the foldout bed was the most uncomfortable bed we ever slept on, the pillows should embarrass the hotel very old hard and lumpy. The two bedrooms are upstairs with the shower the toilet is down steep spiral steps. They did have a tea kettle and tea that we liked. Had to get them change the thermostat they argued it worked even though the first person to arrive couldn’t make it work. There was a nice view out the windows but had to stand on a chair to see it.
Stayed 7 nights in Nov 2024

6/10 Okay

Alan

Business traveller
Liked: Cleanliness
Clean but not the best hotel.
When you arrive at 11 am, it seems not very smart that the first rooms they might clean would be for the people who arrived on early planes and not worry about the rooms for people who will check in that night. I was told the room would be ready in 20 minutes 3 times after I came back at 2:30 pm and then the new desk person told me they hadn't even started cleaning it yet. It felt like there was confusion and panic everywhere.
Stayed 5 nights in Nov 2024

6/10 Okay

Suzanne

Travelled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackie

Business traveller
Liked: Room comfort
Stayed 8 nights in Nov 2024

6/10 Okay

Annette

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Regina

Liked: Cleanliness, room comfort
Best location!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Great value for money in central London
The accommodation was very spacious for central London. The facilities were amazing - everything you could need. The bed was comfortable and the room was reasonably quiet. Overall I was very impressed.
Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Hotel was clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hadia

Liked: Cleanliness, property conditions & facilities
Excellent location. Can be loud !!
Stayed 6 nights in Oct 2024