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Cleveland Hotel

4.0 star property

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Photo gallery for Cleveland Hotel

Family Studio Suite | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior
Restaurant
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
39-40 Cleveland Square, London, England, W2 6DA
  • Hyde Park
    ‪10 min walk‬
  • Marble Arch
    ‪4 min drive‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Single Bed

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Family Studio Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, desk, iron/ironing board, free WiFi

Executive Studio Suite

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

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Front of property

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  • Air conditioning
  • Breakfast available
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4.3 out of 5, Excellent, (1005)
The price is CHF 210
for 1 room
includes taxes & fees
24 May - 25 May
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About this property

Cleveland Hotel

Hotel with a 24-hour front desk, a short walk to Kensington Gardens
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Cleveland Hotel offers 30 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Cleveland Hotel. During your stay, you're just a quick walk from Kensington Gardens. Free WiFi in public areas, dry cleaning service and concierge services are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Hyde Park and Kensington Gardens
Cleveland Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Cleveland Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star London hotel is smoke free.

Languages

English, French, Lithuanian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cleveland Apartment London
Cleveland London
Cleveland Square London
Hotel Cleveland Square
The Cleveland Hotel London
The Cleveland London, England
Cleveland Hotel London
Cleveland London
Hotel The Cleveland London
London The Cleveland Hotel
Hotel The Cleveland
The Cleveland London
Cleveland Hotel
Cleveland
The Cleveland
Cleveland Hotel Hotel
Cleveland Hotel London
Cleveland Hotel Hotel London

Cleveland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 856 reviews
Rating 8 - Good. 386 out of 856 reviews
Rating 6 - Okay. 103 out of 856 reviews
Rating 4 - Poor. 28 out of 856 reviews
Rating 2 - Terrible. 10 out of 856 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Room spotless and very comfortable. Great location. Quiet but close to shops, restaurants and transport
Stayed 1 night in Aug 2024

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service
I would have liked to get some international channels such as CNN etc..also, it can get moisy with other guests..however. its a decent place, nice area...go there! Staff is friendly!
Stayed 6 nights in Aug 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cleveland Hotel! We stayed in one of the family studio suites for a week and it was the perfect size for our family of four. The beds were comfortable, the space was well laid-out, and the kitchenette came in handy for the few times we ended up getting food to go. The hotel is less than a 10 minute walk from both Paddington Station and Bayswater Station (and both stations have a ton of restaurants nearby). We were out exploring every day, and appreciated coming back every evening to a spotless room. The staff was welcoming and professional, and everything about our stay there was as easy as could be. We would absolutely stay there again!
Stayed 8 nights in Jun 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean. Receptionist was very helpful. We were early but the lady let us check in which was a godsend as we were a little wet due to the weather. Would definitely recommend this hotel. It was very near to Hyde Park.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a good price. Room even had a small kitchen. Yes there are stairs and no elevator as other reviews mentioned. So if you have large heavy or numerous bags, this probably isn’t for you. Otherwise it’s great.
Stayed 1 night in Jun 2024

8/10 Good

William, Roanoke

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Layover

I booked this hotel based on the high reviews and it did not disappoint. A very professional and friendly reception, a quality room and very very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia Helen, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, old converted townhouses. Rooms were large and well appointed. Staff were excellent and friendly. Location was the best. Off the main streets, so very quiet, yet within a 5 to 8 minute walk of PADDINGTON or Bayswater Circle Line. Little kitchenette was very useful and saved us a lot of money on expensive British dining.
Stayed 7 nights in Apr 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between Paddington and Queensway on a quiet square. Nice clean room for a couple of nights business.
Stayed 2 nights in Apr 2024

10/10 Excellent

Felicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the location of the hotel; nice, spacious room, we had a lovely stay.
Stayed 2 nights in Mar 2024

8/10 Good

julia

Stayed 1 night in Mar 2024

6/10 Okay

Martin

Business traveller
Liked: Property conditions & facilities
Clean and everything you need for an overnight stay.
Stayed 1 night in Mar 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They let me use the phone to get some tickets to a football match. Alex was friendly and fun to talk to. All the staff made me feel welcome and i was happy to see familiar faces since the last time i was there. The area around the hotel is very safe and quiet. It is approx 8 min walk to paddington station. The room service is prompt and comes everyday even hjough i used it only 4 times in 11 days. They come a few times to see if you have removed the DnD sign. My only issue is the heat wasnt working like last time but there was a space heater in the room so it was fine. Also the wifi router wasn't working on the 3rd floor for a few days but i had plent of data. They called their tech suppoet ppl to fix it but it didnt work. I tried turning it on and off myself. Overall i like this hotel and would come again as it is my second time here. Just a few improvements thar are an easy fix and it's no problem!
Stayed 11 nights in Feb 2024

4/10 Poor

Kathryn

Business traveller
Liked: Staff & service
Disliked: Room comfort

Great location / value but a few key issues

Great location and seemed like a great value. No desk in my room (even though this is something I always check and reconfirm), and wifi didn’t work (my room was right next to reception too). Room Was basically clean but sheets made me itch. (Also, my room was haunted. I’m absolutely serious.)
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Stayed 1 night in Nov 2023

8/10 Good

Shih-Hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice and responsive.
Stayed 7 nights in Nov 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely updated room. Nice old hotel in a fine location blocks from Paddington station.
Stayed 1 night in Oct 2023

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice and clean. Kind and helpful people at the front deak. Comfy bed. The room could be bigger, but it was large enough for two nights.
Stayed 2 nights in Aug 2023

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Property was supposed to be 4 stars. It wasn't. That said it was OK. Staff was fine, room was clean but it was pretty basic. A room with 2 beds and a bath. It was located in an area that was lots and lots of row houses many of which were also hotels. There were none of the extras that I associate with 4 stars. However, it had good blackout curtains and air conditioning and it was clean. A little far if you are toting luggage so definitely need a cab (About $25-$30 USD) and the tube is walkable but not something I'd suggest with luggage.
Stayed 2 nights in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient place to stay in a nice neighborhood.
Stayed 2 nights in Jul 2023

4/10 Poor

Sandu

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
disappointed that we reserved a suite with a double bed and a double pull out bed but what we got was a single pull out bed - not worth the money. also very hot in the room and when you opened the window anyone from the street could have jumped in!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 nights stay

The facilities were really good, bathroom was spotless, and plenty of room, the kichenette with fridge was extremely useful. Aircon was a lovely surprise. The beds were comfy, and room was clean,
Stayed 1 night in Jul 2023