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DoubleTree by Hilton London - Greenwich

4.0 star property

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Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Reception
Junior Suite, 1 King Bed, Non Smoking | Living area | Flat-screen TV
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
Catherine Grove, London, England, SE10 8FR
  • Cutty Sark
    ‪18 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • ExCeL Exhibition Centre
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed (Deluxe)

Family Room, 1 Queen Bed (Deluxe) | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed (Deluxe)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Bathroom shower

Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room, 1 Single Bed, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from room

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Bathroom shower

Deluxe Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Novotel London Greenwich

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (1000)
The price is CHF 254
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Novotel London Greenwich

About this property

DoubleTree by Hilton London - Greenwich

Hotel with a 24-hour fitness centre, near Greenwich Market
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
DoubleTree by Hilton London - Greenwich offers 146 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London - Greenwich. During your stay, you'll be within walking distance of Greenwich Market. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 2-minute drive from Greenwich Market and a few minutes from University of Greenwich
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton London - Greenwich. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
O1 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Languages

Bulgarian, Czech, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (GBP 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • O1

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Self-parking fee: GBP 20.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich Mercure
Greenwich Mercure London
London Greenwich Mercure
London Mercure Greenwich
Mercure Greenwich
Mercure Greenwich Hotel
Mercure Greenwich Hotel London
Mercure Greenwich London
DoubleTree Hilton London Greenwich
Mercure London Greenwich England
Mercure London Greenwich Hotel
Greenwich Hotel London
DoubleTree Hilton Greenwich
DoubleTree by Hilton London - Greenwich Hotel
DoubleTree by Hilton London - Greenwich London
DoubleTree by Hilton London - Greenwich Hotel London

DoubleTree by Hilton London - Greenwich Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Amazing!! We stayed for new years eve. We were planning to go to the point to watch the fireworks but we had an amazing view of the london eye from our room so stayed in the warm!! Food was amazing, especially breakfast. Staff were all very helpful too.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
We had a cracked window in our room which front of house we’re not aware of. They immediately offered to move us to another room
Stayed 3 nights in Jan 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Lovely little hotel tucked away in a side street. Very relaxing.
Stayed 1 night in Dec 2024

6/10 Okay

Hurairah

Stayed 3 nights in Dec 2024

6/10 Okay

Amy-Charlotte

Hilton not as before
I stayed with my husband as a pre new year treat. I have been to many hiltons and stayed in this onexa few years back and it isnt the same. Check-in was quick but routine and almost rushed not sure what happened to the cookie but this wasnt offered and had to ask about breakfast times most hotels advise you at this point. Additionally I would have been given the wrong room if I wasnt quick to correct what I had booked online. The room was ok a bit of a sqeeze for a king room but extremley comfortable bed. Down side is there was noticeable wear and tear and the shower was extremely dirty this didnt look as though it had been cleaned or maintained prior to our arrival so neither myself or my husband used this but instead used the bath. I did ask for a room with a view but overlooking the car park was not what I expected especially as there are other floors that would have catered to this. Breakfast was ok service seemed slow in replenishing this which put me off enjoying. Also not sure why on our first day someone barged in to check if thexroom had been cleaned to standard even when I asked wgo it was. Surely there would be another process to check this. All in all I am somewhat disaplointed as hiltons generally have a standard but I didnt experience it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Perfect dtsy for an overnight stay in London. A small room but comfortable and clean. We had an issue with the toilet which was fixed straight away after we told the reception. Breakfast was excellent.
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

kristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Adegoke

Liked: Cleanliness
They told me at the reception we could not use microwave as there wasn’t any microwave in the rooms. I found this so weird for a calibre of such Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
It's great for Greenwich. A 15 minute walk from the best parts of the area and all the sights. The hotel is very nice although some of the rooms are on the small side. Breakfast is great here.
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Amazing!
An amazing stay the DoubleTree Hilton, Greenwich. Comfiest beds, immaculately clean and wonderful, friendly staff. The breakfast was to die for! Well worth the money! And the fresh cookie on arrival was a bonus! We used the hotel gym each morning and the equipment was high-spec, clean and all in perfect working order. 3 minute walk to the station. Could not fault this hotel at all! Thank you!
Stayed 3 nights in Nov 2024

8/10 Good

Roisin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming well presented hotel
Good clean, well presented hotel. Reception & bar area very well kept. Room good, nice big comfortable bed. Gym is well equipped for a small hotel gym.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A toom with a view
Just amazing and comfortable. A very good experience. Appreciated
Stayed 1 night in Nov 2024

10/10 Excellent

Talibah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for exploring Greenwich.
The room needed a little more hanging space for clothes. Just a peg by the door for coats and jackets would be enough.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Chicago

Liked: Amenities
I didn’t realize the property was located so far from Central London. I figured out how to get around, but it would have been helpful to know thsee details after a long day of travel and with luggage from thel first part of my trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024