Gainsborough Hotel

3.5 star property

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Photo gallery for Gainsborough Hotel

Reception
Exterior
Reception
Desk, laptop workspace, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7-11 Queensberry Place, Kennsington, London, England, SW7 2DL
  • Natural History Museum
    ‪4 min walk‬
  • Kensington High Street
    ‪11 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Balcony

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Budget Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Balcony

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, Balcony

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Family Suite, No Windows

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Gainsborough Hotel

Hotel with a 24-hour front desk, steps from Natural History Museum
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Gainsborough Hotel offers 54 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the sightseeing around Gainsborough Hotel. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Natural History Museum and 11 minutes on foot from Kensington High Street
Gainsborough Hotel offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 15.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London

Gainsborough Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1010 reviews
Rating 8 - Good. 328 out of 1010 reviews
Rating 6 - Okay. 127 out of 1010 reviews
Rating 4 - Poor. 43 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Shiu Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. Convenient location, minutes to the underground. Friendly and helpful reception staff. Complimentary refreshments in the room replenished daily.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front staff were so kind and helpful. My child had to take medicine that needed to be refrigerated and they kept it safe for us. They were so kind. We had a wonderful stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Visit

Very clean comfortable room. Situated in quiet neighborhood. Close to public transportation for all needs. Lovely stay. Very nice staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Feds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean in a quiet area in South Kent. Very good and convenient location. Emerson and Natalia were very helpful. Will stay again in this hotel when in London.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Vincenzo

Travelled with partner
Upset about no windows in a room
Stayed 1 night in Feb 2025

10/10 Excellent

Andre, Waterloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard of room since the refurbishment. Very close to museums and Hyde Park. Brilliant area for evening dining options too.
Stayed 3 nights in Feb 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been perfect!

Nice hotel. Clean and modern. I like it. Issues though. My first room assignment smelled of mold. I have asthma, so this is a no-go. Reception was good about moving me, but I arrived early, so there were options. Why not ozone the room, and, better still, find out the source of the damp and fix it! Your new interiors will last a lot longer if you do. Shower is confusing. Took me 10 frustrating minutes to figure out how to use it without either scalding or freezing myself. I have been to hotels all over the world. This was the most confusing shower controller, ever. Also, the floors are slippery when wet in the bathroom. It says so on the sign. What? They are going to get wet, so provide a better, non-slip bathmat. The room temperature regulator is also confusing. Spent a cold night due to this and there were no extra blankets. With a few simple adjustments, this would be a perfect hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building, great location - quiet, safe but very convenient for transport, loads of eateries and museums/ places of interest.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great location

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Jack

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Qiong, SOUTHAMPTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a few minutes from south Kensington station, near the museum. lots of dinning options.
Stayed 1 night in Feb 2025

10/10 Excellent

Giselle Beatriz

Stayed 5 nights in Dec 2024

6/10 Okay

Jeffery

Disliked: Cleanliness, property conditions & facilities
Bathroom had stains on the toilet seat, shower mat in the bathroom was not in any better condition, some of the paneling in the bathroom was broken revealing the plywood, and the faucet looked like it may have had rust forming on it. Location was phenomenal though but I've stayed in better well kept hotel rooms in this city, with more space larger bed a view for cheaper.
Stayed 1 night in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Abbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel had a comfortable bed, friendly staff, and a generally clean and pleasant atmosphere. However, my stay was significantly impacted by a major issue with the windows. The room was extremely cold, and I could feel drafts of wind coming in, which is unacceptable for a reputable hotel. I woke up several times during the night due to the cold. The heating/air conditioner was not functioning, and after reporting the issue and checking that it doesn't work, the receptionist arranged for a portable heater. Unfortunately, it was noisy and ineffective at warming the room. When I expressed my concerns about feeling drafts in what should be a modern hotel, I was told the manager would be informed. Overall, I cannot recommend this hotel due to the poor room conditions and lack of adequate heating.
Stayed 1 night in Feb 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greet offer and clean place
Stayed 1 night in Feb 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

jeff

Stayed 2 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far exceeded expectations. Very clean. Helpful staff. Good value for money. Will come again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ellenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025