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Holiday Inn Express & Suites St.Thomas by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites St.Thomas by IHG

Exterior
Exterior
Exterior
Point of interest
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
275 Highview Drive, Saint Thomas, ON, N5R 5Y5
  • Place, Galaxy Cinemas St. Thomas
    ‪5 min walk‬
  • Place, Elgin County Railway Museum
    ‪5 min drive‬
  • Place, Canada Southern Railway Station
    ‪6 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Extra Floor Space)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Comfort Inn St Thomas
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is CHF 73
includes taxes & fees
14 Dec - 15 Dec
Comfort Inn St Thomas

About this property

Holiday Inn Express & Suites St.Thomas by IHG

Hotel in Saint Thomas with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Buffet breakfast is free. Additionally, a computer station, a TV in a common area and a banquet hall are on-site.
Holiday Inn Express & Suites St.Thomas by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Saint Thomas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites St.Thomas by IHG. During your stay, you're just a quick walk from Galaxy Cinemas St. Thomas. Enjoy features like free breakfast, plus an indoor pool and laundry facilities.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities and a lift
  • 6 minutes on foot from Galaxy Cinemas St. Thomas and a 3-minute drive from Elgin County Railway Museum
Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites St.Thomas by IHG also features an indoor pool, laundry facilities, and a communal living room. A complete renovation of Holiday Inn Express & Suites St.Thomas by IHG was completed in December 2023.

This Saint Thomas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (94 centimetre wide)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Renovated entire property - December 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites St.Thomas by IHG
Holiday Inn Express Suites St.Thomas an IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Saint Thomas

Holiday Inn Express & Suites St.Thomas by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 334 out of 426 reviews
Rating 8 - Good. 69 out of 426 reviews
Rating 6 - Okay. 12 out of 426 reviews
Rating 4 - Poor. 5 out of 426 reviews
Rating 2 - Terrible. 6 out of 426 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St. Thomas gem

Stayed at this lovely, clean and welcoming hotel for 3 nights. Made use of the small indoor pool and spa, enjoyed the self serve breakfast, lots of choices. Great location for visiting London and Port Stanley (30 mins and 15 mins away). A few nice walks in local parks, Pinafore has a lakefront walk and the elevated park will give a great foliage view in a few weeks.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King Suite with sofa bed. Full size fridge.
Stayed 4 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Property conditions & facilities
Open & welcoming. Building and rooms are well appointed
Stayed 1 night in Sep 2025

2/10 Terrible

Rio

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived at the hotel around 1pm, and was told our hotel was not ready yet so we waited at the lobby. I was sitting on the couch with my eldest while my husband was at the table with my five year old then I heard the front desk man yelled "no!" I looked up and saw my five year old sitting nice, happily stimming (shes autistic!) while holding a plastic sign they had at the table! My husband was standing right next to her! I asked my husband what she did and he said absolutely nothing except she's being a little bit loud in an absolutely empty lobby! Its sad that despite all the autism awareness campaign, Holiday Inn, who prides itself for being "kid preferred" and family friendly, still remains uneducated, and hires people who choose to be unkind! I informed him she has autism, and that even if he yells at her, she will not understand. He said he did it because what shes playing with was made of glass. it was a plastic sign. Maybe if you don't want it to be touched, you shouldnt have it out! Also, you can politely talk to us parents, instead of yelling at our child and making us feel like were doing nothing! When asked how much longer we have to wait, he said he has no idea but will text us. We packed our suitcases back to the car and left! Got a call at 3pm. But we didnt go back til past 8. Thank goodness it was a different person, who has better customer service skills! We wanted to stay somewhere else, but it was too late to get a refund. Not coming back!
Stayed 1 night in Aug 2025

10/10 Excellent

Oxana

Stayed 1 night in Aug 2025

8/10 Good

zvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomidating, wonderful staff, clean and enjoyable for a small getaway as newly weds. Would definitely stay again in the future! Jordan was a very sweet guy we saw him in the hall and asked him to change our garbages in the room he was happy to help even with our room not being on his list.
Stayed 2 nights in Aug 2025

6/10 Okay

LINA

Liked: Cleanliness, staff & service
Low water pressure. Toilet wobbled.
Stayed 2 nights in Aug 2025

2/10 Terrible

Luis Herrera-Moro

Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay and Hotel

We enjoyed our stay tremendously. The hotel was very clean, the room was nice, 2 queen beds were comfy, along with the sofa bed for our family of 5 was perfect. The bathroom very clean, the dove body wash, shampoo, conditioner and hand wash was great to have in the washroom. The gym, pool and hot tub was fantastic - the kids really enjoyed it. Breakfast was a great asset, the only reason why I took 1 mark away, was because of the breakfast time which was from 6am to 9:30am - a bit of a short time for breakfast seeing that some people may only be waking up at that night after going around the town. Otherwise, everything at the hotel was great, was very pleased with it. The lobby and breakfast areas were really nice and it was a bonus to be attached to a plaza that had a mini mall, grocery store and stand alone stores such as Giant Tiger, Dollarama. Everything was great. One comment, it would be great if this hotel chain opened up the option of visa debit payments, as many hotels are doing this now and is a convenient and cost efficient way for many.
Stayed 2 nights in Aug 2025

8/10 Good

Neil

Stayed 1 night in Aug 2025

10/10 Excellent

Allison Doris

Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
evething was great
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean only thing was they didnt provide water bottles in the room. Also their latch lock was very sensitive and would lock after i left the room
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh it was absolutely beautiful nice facility well taken care of we definitely enjoyed it on the pool and having laundry facilities and then the breakfast in the morning outstanding was beyond what I could have imagined exactly what I needed for the weekend and each room has the microwave very convenient.
Stayed 2 nights in Aug 2025

4/10 Poor

Susanna

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Elizabeth

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ronette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Aug 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

David, Brantford

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet set was loose.
Stayed 1 night in Aug 2025