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Holiday Inn Express London - Southwark by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - Southwark by IHG

Exterior
Exterior
Point of interest
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
103-109 Southwark Street, London, England, SE1 0JQ
  • St. Paul's Cathedral
    ‪16 min walk‬
  • London Eye
    ‪18 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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  • Free WiFi
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  • Air conditioning
4.2 out of 5, Very good, (1005)
The price is CHF 124
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About this property

Holiday Inn Express London - Southwark by IHG

Eco-certified hotel with free breakfast and 24-hour business centre
This smoke-free hotel features a bar/lounge, a 24-hour business centre and a business centre. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-out are on-site.
Holiday Inn Express London - Southwark by IHG offers 147 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a shower.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express London - Southwark by IHG. During your stay, you're just a quick walk from Thames River. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free self-service breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Tate Modern and Borough Market
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Holiday Inn Express London - Southwark by IHG.

This 3-star London hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel London Southwark
Holiday Inn Express London Southwark
London Southwark Holiday Inn Express
Holiday Inn Express London- Southwark England
Holiday Inn Express London- Southwark Hotel London
Holiday Inn Express London Southwark Hotel
Holiday Inn Express London Southwark
Hotel Holiday Inn Express London - Southwark London
London Holiday Inn Express London - Southwark Hotel
Hotel Holiday Inn Express London - Southwark
Holiday Inn Express London - Southwark London
Holiday Inn Express
Holiday Inn Express Hotel
Express London Southwark

Holiday Inn Express London - Southwark by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Currently (Dec 2024) there is scaffolding up so no views out the windows and entrance is a bit hidden. Easy distance to the river and several routes to get into the city.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scarleth

Stayed 2 nights in Dec 2024

6/10 Okay

Ekaterina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Shower had cold water after 5pm to up until the morning. Food was bad hash browns undercooked and weird bacon a bit undercooked too. When we asked about if the sausages had milk they said of course because it is made of cow but then we found out that it doesn’t have milk.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Phone not working !!
We were not told about the external scaffolding which wasn’t a great issue. We tried to call reception about some banging around in a bedroom above us at 11pm. It was continuously enguaged - even the Emergancy button did not work. We had to google the hotel number to get an answer. Overall nice hotel in the middle of ever thing.
Stayed 1 night in Dec 2024

10/10 Excellent

Ma Guendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food were great. Lots of options, big dining room. Convenient store near by. Close to underground transport. Staff very accommodating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location but no care to room equipment
Hotel is covered by scaffolding. No mention was made about this on booking. Staff on arrival ok but no apology for no warning of scaffolding jusy reason for it. Unlikely to have booked if known. In room using hairdryer which didnt sound particularly good, it gave a small explosion, singed my hair and started severly smoking. Tried to call Rec, but phone not plugged in and on trying to plug ot in, the wire disappeared into the wall. I had to go down from 6th floor to rec. I was given a spare hairdryer but no apology just mild surprise. Had to ask him to check the hairdryer and phone. I mentioned issues on check out as i had asked the night rec to make a note. Day staff unaware and made another note. Apology given but nothing else. This is for a room that was £303!! Not very impressed.
Stayed 1 night in Dec 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Stayed 6 nights in Aug 2024

10/10 Excellent

Mrs Ruth mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

La

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JASON Qiong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Nov 2024

4/10 Poor

Joanna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was an ok stay
Check in was utter chaos as was breakfast time. Beds comfy, pillows lumpy, room a bit shabby, bathroom nice and new.
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
The hotel was good, however we were unaware at time of booking that there was building work going on, this is why we have only given it 4 stars. My husband was getting changed in our room during the day, curtains open and a builder walked right by our window (we were on the 4th floor). We felt we had to leave the curtains closed after this occurred for privacy.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, amenities
The hotel room was spacious. The hotel staff were helpful at some times but were a bit standoffish at certain times. However once the construction is completed, i think the hotel is a prime location. However with our stay during the construction time it was kind of unpleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Avery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and breakfast was wonderful. However, hotel remodeling was noisy.
Stayed 3 nights in Nov 2024

6/10 Okay

Lisaida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Elisabeth Margarethe, Berlin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the hotel was a construction site. We had no daylight in our room because of a foil over the window. Also we had a sofa changed into a bed in our room for 2 so we actually couldn't sit at the desk or move properly in the room at all. Most of the time one of the 2 coffeemachines in the breakfast area was out of order and there were long queues to get a hot beverage. Breakfast was fine though. The elevator was out of order, too, but we only stayed in the 3rd floor, so that extra bit of exercise was ok for us. The hotel was quiet in the night, but because of the construction works going on in the day it was pretty loud. So we only really stayed in the hotel for the night... The staff was lovely though and very helpful!
Stayed 7 nights in Oct 2024

8/10 Good

Manuel

Stayed 4 nights in Oct 2024

2/10 Terrible

Silkys

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to all of the attractions. I felt that the hotel was not transparent and did not inform on the website a full disclosure that the hotel was being remodeled. There was scaffolding everywhere and was unable to open windows. Also, the hotel was full to capacity and I was given a handicap room which it was not what I booked. I have stayed and have booked multiple rooms in the past, but I was extremely disappointed. An email was sent to the hotel expressing my grievances and I didint even receive an apology

8/10 Good

Gillian

Travelled with family
Liked: Amenities
The location of the hotel was near to a bus stop and main attractions. My time of visit the hotel was under renovation but it wasn't disturbing.
Stayed 3 nights in Oct 2024

6/10 Okay

Ernesto

Disliked: Staff & service
The general service is a little rude, especially for a girl on the reception named Tsiana she is not quite nice, overall all the other members are nice and kind. It seems there’s a lack of training for some staff members. Additionally, the lift was out of service all weekdays and you needed use stairs, in my personal case I was on the first floor and I didn’t have issues dealing with that. All the outside of this building it’s been repaired, but during night there’s quite. Labors starts at 9 AM but those weren’t noise
Stayed 5 nights in Oct 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Staff
Clean. Bed comfortable. Staff excellent and helpful. Very basic amenities in room. It’s functional. Scaffolding and polythene covering of hotel made it hard to find in dark.
Stayed 1 night in Oct 2024