Holiday Inn London - Whitechapel, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Whitechapel, an IHG Hotel

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5 Cavell Street, London, England, E1 2BP
  • Brick Lane
    13 min walk
  • Old Spitalfields Market
    19 min walk
  • Tower of London
    4 min drive
  • London (LHR-Heathrow)
    71 min drive

Room options

Standard Room, 1 Double Bed, Accessible Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn London - Whitechapel, an IHG Hotel

Hotel with a fitness centre, near Tower of London
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn London - Whitechapel, an IHG Hotel offers 133 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Whitechapel, an IHG Hotel. During your stay, you'll be within walking distance of Tower of London. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy British cuisine while dining at 5 Cavell Street Kitchen
  • Full breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 13 minutes by foot from Brick Lane and a 4-minute drive from Tower of London
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn London - Whitechapel, an IHG Hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.
5 Cavell Street Kitchen – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
5 Cavell Street Kitchen – This bar serves lunch and light fare. Open daily.
Late-night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Family friendly

  • Children's games
  • Free cot
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (850 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2012

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel, An Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel, an IHG Hotel Hotel
Holiday Inn London - Whitechapel, an IHG Hotel London
Holiday Inn London - Whitechapel, an IHG Hotel Hotel London

Holiday Inn London - Whitechapel, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 426 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tahuanty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok just for 1 night
Stayed 1 night in Aug 2024

8/10 Good

STAVROS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peggy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall. Staff very helpful
The hotel is nice enough. I was disappointed that the two rooms that I booked weren’t on the same floor and one of the rooms didn’t have the two beds I was anticipating. They had to bring in a foldout.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and large size room. More choices of restaurants if you walk towards Whitechapel station on Cavell St. wished the room has more storage. Flor who worked at the hotel restaurant was fabulous.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Felipe

Liked: Staff & service, amenities, property conditions & facilities
As a first time traveler, there were a couple of things I needed to figure out in the hotel room. That was a me problem.
Stayed 5 nights in Jun 2024

8/10 Good

Cathryn, Kenosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Vidjeabaskaran

Liked: Cleanliness, staff & service, property conditions & facilities
The location is the only thing we did not like but the property was good and the service is good etc. Since we took Uber etc. Location did not matter much. It is also little far from attractions we cannot walk to any
Stayed 5 nights in May 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent. Able to park car and short walk to Tube. Staff very helpful. Left some coats in the room and staff have been amazing sorting out them being returned. Very grateful. Would definitely stay again!
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

luke

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great choice of breakfast and well positioned
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Air con unit was so noisy I had to turn it off which made the room stuffy as the 6th floor windows didn’t open for fresh air.
Stayed 1 night in Apr 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best area but perfect t for what I wanted. Staff were amazing on reception room was perfect and hotel was very clean. Good selection for breakfast but didn’t find the meat too well cooked on the buffet but that said the staff were all fantastic and I would recommend this hotel to anyone.
Stayed 1 night in Mar 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Computer error
They had a computer error when I arrived to check in, but we got through it with very little hassle and the desk staff were super helpful.
Stayed 1 night in Mar 2024

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay for the evening
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Gulam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect hotel. Great for a getaway for me. Rail links are brilliant. Very close too.
Stayed 1 night in Jan 2024

6/10 Okay

Stephanie

Travelled with partner
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hassan

Great location and service.
Stayed 4 nights in Nov 2023