4. Feb. 2020 von Gem Hotels Guest Relations Team

Dear Guest, Thank you for taking the time to share your experience of Langham Court.Kindly accept our apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the relevant team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We hope that you will consider staying with us on another occasion the Langham Court Hotel or at our other Gem properties, when we will strive to ensure that you will be fully satisfied by our services. Kind Regards

3. Jan. 2019 von Grange Hotels Marketing Team

Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange Langham Court Hotel. We are sorry you were disappointed with your stay, however if you had informed us of your concerns during your stay we would have been happy to move you to another room. We hope that you will consider staying on another occasion when we hope that you will be fully satisfied. Kind Regards Grange Hotels Marketing Team

13. März 2018 von Grange Hotels Marketing Team

Dear Guest, Thank you for taking the time to complete an online review following your recent stay at the Grange Langham Hotel. I regret that you were apparently disturbed by noise during your recent stay, however if you had informed us of your concerns during your stay we would have been happy to move you to another room. Please accept my apologies for any inconvenience and embarrassment which may have been caused. We hope that you will consider staying on another occasion when we hope that you will be fully satisfied. Kind Regards Grange Hotels Marketing Team