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Leonardo Royal Hotel London City - Tower of London

4.0 star property
VIP Access

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Photo gallery for Leonardo Royal Hotel London City - Tower of London

Premium bedding, in-room safe, desk, blackout curtains
Balcony
Lobby
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

Map
8-14 Cooper's Row, London, England, EC3N 2BQ
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪10 min walk‬
  • St. Paul's Cathedral
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, blackout curtains

Executive Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, City View

Executive Double Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout curtains

Executive Double Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (with 2 Queen Beds)

Premium bedding, in-room safe, desk, blackout curtains

Superior Room (with 2 Queen Beds)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Leonardo Royal Hotel London City - Tower of London

Riverfront hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the breakfast at Leonardo Royal Hotel London City - Tower of London. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine while dining at Forum Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or manicures and pedicures at Ajala Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Within a 10-minute walk of Tower of London and Tower Bridge
Leonardo Royal Hotel London City - Tower of London offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A sauna, spa services, and multilingual staff are also featured at the business-friendly Leonardo Royal Hotel London City - Tower of London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Forum Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Lutetia Bar and Brasserie – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Forum Restaurant
  • Lutetia Bar and Brasserie

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Nearby parking fee: GBP 56 per day (2625 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Grange
City Grange Hotel
Grange City
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Leonardo Royal Hotel London City - Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1179 out of 2044 reviews
Rating 8 - Good. 500 out of 2044 reviews
Rating 6 - Okay. 203 out of 2044 reviews
Rating 4 - Poor. 101 out of 2044 reviews
Rating 2 - Terrible. 61 out of 2044 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Location is great, really close to train station
Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The other side of town from the super busy area around Westminster Abby and Buckingham palace but still near plenty of attractions. Upgraded to the room without tower view and it was well worth it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ben

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Francis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leonardo Royal Hotel London City - Tower of London was perfect for our family of 4 Christmas vacation! The location was a quick walk to the Tower of London, Tower Bridge, underground station, as well as the bus stop for city and hop on/off buses. Room was very nice, spacious, and clean. Buffet breakfast was amazing with full English breakfast options, omelette bar, cereals, cheese and cold cuts, bread station, and so much more! The indoor heated swimming pool and steam and sauna rooms were an added bonus! We would definitely stay here again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nimita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Silvana

Stayed 1 night in Dec 2024

10/10 Excellent

Nelia

Travelled with family
Liked: Staff & service, property conditions & facilities
Had a great staycation
Stayed 6 nights in Dec 2024

10/10 Excellent

Borys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, a little far from main attractions but you can reach those by boat or by taxi. It is a lovely property with amazing amenities and great staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Thomas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stains on the sofa. Room was also dusty
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Great hotel in an excellent location. Staff were very friendly especially Negin on reception. The pool and leisure facilities are great. Will definitely stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
we loved this hotel. the staff was incredible. the lobby was great and the rooms were clean and spacious. the breakfast buffet was an absolute hit.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid
I am writing to share a disappointing experience I recently had at a hotel that I believe highlights a significant lack of customer service and professionalism. During my stay, I encountered the following issues: - At check-in, the staff ignored me as they continued personal conversations, delaying my acknowledgment. - The room service menu was misleading, as the food served did not match the descriptions provided. - When I requested water during the night to take my medication, I was informed I would need to pay for it, including a room service charge. - The morning of checkout, I had to call an ambulance due to a medical emergency. Despite informing the reception, the room phone rang incessantly while the paramedics were conducting an ECG. The staff insisted on discussing late checkout, even after I explained the situation. - Post-checkout, I attempted to address these concerns with the manager, who dismissed my complaints and denied receiving prior emails, even when I presented evidence. These incidents suggest a systemic issue with the hotel's customer service and staff training. Such behaviou is not only unprofessional but also inconsiderate, particularly during a medical emergency. I would strongly recommend avoiding this hotel and considering other options in the area that prioritize customer care and uphold basic hospitality standards. Thank you for taking the time to read this. I felt it was important to bring attention to this matter.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Amenities
Lovely hotel in a great location with comfortable, spacious rooms. Breakfast was amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, relaxing and friendly staffs. Walking distance from tower bridge and next to a train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the executive suit great views specially on new year defiantly recommend for a weekend away
Stayed 2 nights in Dec 2024

4/10 Poor

Shamil

Liked: Cleanliness, property conditions & facilities, room comfort
Avoid hot tub unless you want damaged eyes!
We booked a romantic New Year’s stay and spa, but unfortunately, we were let down by young children who were loud and disruptive. On January 1, 2025, at around 9 or 10 a.m., we noticed the children accessing the hot tub despite being repeatedly told to leave by staff. On New Year’s Day, the air conditioning in our room was not working, so I had to call reception. It took over two hours, and I had to make a second call to request a manager to come and fix the issue. The spa itself was pleasant, but the Jacuzzi and hot tubs had excessively high chlorine levels. This caused my wife and my eyes to burn from the fumes, and several other guests had to leave the hot tub due to the burning sensation. As a result, our eyes are still sore today from the constant burning. Whilst we would love to stay again, the experience of the lack of spa management, high chlorine levels, has left a dissatistifed experience.
Stayed 1 night in Jan 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Louise and Stuart
Stay was really good and location was excellent. Found the mattress and pillows a little hard so didn’t sleep very well but the room itself was really lovely. Wasn’t concerned about the view as didn’t spend anytime in the hotel during the day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great view of you are lucky
Excellent location and we had a fantastic view from our room (918), great breakfast, swimming pool etc was really good, only fault was the pillows are rock hard and I didn’t sleep at all the 1st night but I did ask for softer pillows and they were delivered and were great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa, breakfast was fantastic the only thing I would say puts it down is the dated bathrooms in room for the price you pay I’d expect about more of a luxury bathroom felt abit dated and low budget and the lifts take a long time but did actually really enjoy the stay
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms. Comfortable bed. A/C worked
Stayed 6 nights in Dec 2024

10/10 Excellent

Fida

Stayed 5 nights in Dec 2024

4/10 Poor

Amy

Stayed 2 nights in Dec 2024

6/10 Okay

Shakayla

Stayed 3 nights in Oct 2024

4/10 Poor

Marcus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not great - you can do much better!
Very average. Paid a small fortune to stay her over the Xmas week, and very disappointed. The good points: comfy bed, good shower, good breakfast, close to the tube & railway station The bad points: Leo’s restaurant food is awful - give it a miss. Soup from the kids menu was vile, fish “goujons” tasted like sawdust, club sandwich was awful & service was pretty crappy as well. Aircon in the room just blowing out hot air, so room was way too hot. Asked for adjoining rooms but they couldn’t/wouldn’t do them (even tho advertised); lifts are painfully slow and super busy;
Stayed 1 night in Dec 2024

10/10 Excellent

Vasudevan, morganville

Stayed 5 nights in Dec 2024