The flat was very clean, it's a great place to stay for visiting London. Local bus service and trains were good and Ruth was brilliant with her communication, which was appreciated, as it was nice to know you had someone to advise you if you needed it. Just the one small issue was parking, you could park in the nearby street overnight until 9am I think, you can park in the hospital multi storey but only for 48 hours, then no return for another 24 hours but we managed, so all in all a great stay.