2/10 – Ungenügend
Debbie P.
7. Jan. 2025
Verbesserungswürdig: Sauberkeit
Dissapointing stay despite nice location
The canal-side location is the only positive.Unfortunately, the rest of our stay was unsatisfactory. Upon arrival, the apartment had a strong odor, and the ensuite bathroom smelled damp and of stale urine. Due to the late 5 PM check-in, we had to clean the bathroom ourselves, removing grime and hair, though the smell persisted, likely from structural dampness or mold (evidenced by a strong odor from an adjacent wall access hatch).The listing photos were misleading and did not reflect the apartment’s poor condition. Issues included:• No hand soap, shower soap, or tea towels.• A used condom found under a bed.• Broken blinds throughout; one main bedroom had no blind on a large window, leaving the bed visible from a busy street.• Poor-quality, stained furniture (e.g., ottoman, lounge).• Sparse, broken kitchen utensils, such as a bread knife without a handle.• A disorganized storage room and scattered furniture, reflecting neglect.Despite being described as “luxury,” the property felt far from it. The host offered a cleaner, but we had already cleaned out of necessity. We reported these issues to VRBO with photo evidence but received no resolution. VRBO closed the case, claiming insufficient information, though we provided everything requested.We hope this review helps future guests set realistic expectations.
Debbie P.
Aufenthalt von 5 Nächten im Dezember 2024