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Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Bar (on property)
Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Parking available

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪12 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪16 min walk‬
  • London (LCY-London City)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds (Studio)

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Park Plaza London Westminster Bridge

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (4286)
The price is CHF 319
for 1 room
includes taxes & fees
10 May - 11 May
Park Plaza London Westminster Bridge

About this property

Park Plaza London Waterloo

Eco-certified hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Park Plaza London Waterloo's great location gets high marks from our customers. During your stay, you're just a quick walk from Westminster Bridge. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of The Vaults and Florence Nightingale Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25.00 for adults and from GBP 25.00 for children
  • Self-parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1057 out of 1920 reviews
Rating 8 - Good. 554 out of 1920 reviews
Rating 6 - Okay. 167 out of 1920 reviews
Rating 4 - Poor. 83 out of 1920 reviews
Rating 2 - Terrible. 59 out of 1920 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Feb 2025

10/10 Excellent

Gonzalo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Park Plaza London Waterloo was fantastic. The location is ideal as it’s just in front of the Bakerloo Line, lots of buses around and just a tad away from Waterloo station. Lots of food options and very quiet and comfortable. The staff and facilities at the hotel were amazing, the room was super clean and comfortable, warm and cozy and the views were amazing. Breakfast was busy but nice and with plenty of options. We would definitely return to this hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff, location, amenities and room
Stayed 8 nights in Jan 2025

10/10 Excellent

Monifah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel it was clean, is the perfect location within walking distance to restaurants, train and buses to take to different locations, and also walking distance to see the museums, the Eagle eye, Big Ben even walk to Buckingham palace.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern. Self-check un is a great feature.
Stayed 1 night in Jan 2025

10/10 Excellent

Catriona

Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Dreadful

Requested extra pillows (heavily pregnant) in the room and did not receive any pillows. Spa pool was not useable, freezing cold. Paid extra for an upgrade and the bathroom products were empty. Light flickered above sofa. TV didnt work. Shower was weak. Overall, awful for the cost and experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect staff very helpful service excellent
Stayed 1 night in Jan 2025

6/10 Okay

Larry

Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lakhbir

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Stayed 2 nights in Jan 2025

10/10 Excellent

andrew

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and gym
Stayed 2 nights in Jan 2025

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Artur, London

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through Expedia, then received an upsell email from Park Plaza Waterloo for an Executive Room upgrade—access to the Executive Floor and a better room. It turned out to be a huge mistake. We arrived (my pregnant partner needed to stay near St. Thomas Hospital) only to find out the swimming pool was closed (strike one). Next, we learned the entire Executive Floor was under renovation, so no lounge or perks (strike two). The “upgraded” room was actually smaller than our original booking and in terrible shape: crumbling headboard, dirty bathroom floor, dusty furniture, and someone’s hair in the minibar area. We requested a different room but ended up leaving altogether. Service felt cold and unengaging, which was especially disappointing given our situation. The manager promised a refund, yet the receptionist dismissed our concerns without making eye contact and so far I have not seen them reach out. Overall, a deeply disappointing experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Westminster
Stayed 1 night in Jan 2025

10/10 Excellent

Kanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras vraiment top du top
Stayed 4 nights in Jan 2025

10/10 Excellent

Luciano, Wareemba

Travelled with partner
Average
Stayed 5 nights in Dec 2024

6/10 Okay

Monet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing and very helpful. I would definitely staff there every time I return. The location was walking distance from Big Ben and the eye!
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and modern hotel. The room was nice and clean and the bed was very comfortable. Fantastic swimming, gym and sauna facilities. The restaurant was really nice and all of the staff throughout the hotel were friendly and polite. Highly recommend staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Qasim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with family

We were really impressed with the room - very modern controls, nice bathroom, nice bed. Loved it all except 1. No HDMI access to the TV - had to use Chromecast which isn't as good. 2. Fairly strict 8-8 enforcement of kids..my kids were told to come out of the pool at 8pm so I was in the pool alone until 817 when the next adults came in...if they had let us stay until the next guests came in that would have been better..they did allow us early in the next day. 3. Breakfast was manic but lots of staff and lots of food.
Stayed 3 nights in Jan 2025

10/10 Excellent

krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed, plus we enjoyed the cool ambient lighting.
Stayed 2 nights in Jan 2025