See all properties

ARK Canary Wharf

4.0 star property

Choose dates to view prices

Photo gallery for ARK Canary Wharf

Lobby
Indoor pool
Fitness studio
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
City view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
20 Crossharbour Plaza, London, England, E14 9YF
  • ExCeL Exhibition Centre
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • O2 Arena
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪83 min drive‬

Room options

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Tribe London Canary Wharf

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (2122)
The price is CHF 188
for 1 room
includes taxes & fees
8 May - 9 May
Tribe London Canary Wharf

About this property

ARK Canary Wharf

Hotel with a 24-hour fitness centre, near Cutty Sark
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at ARK Canary Wharf. During your stay, you'll be within walking distance of Cutty Sark. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by car from ExCeL Exhibition Centre and 9 minutes from Tower Bridge
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 1:00 PM and at the weekend from 8:30 AM to 1:00 PM.
Another Brother – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 15 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 15 per person
  • Self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 555 out of 1277 reviews
Rating 8 - Good. 293 out of 1277 reviews
Rating 6 - Okay. 168 out of 1277 reviews
Rating 4 - Poor. 117 out of 1277 reviews
Rating 2 - Terrible. 144 out of 1277 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aline Izadora

Stayed 1 night in Jan 2025

8/10 Good

Zola

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning facilities. I was just disappointed that I came home to a room that was not cleaned despite my request for my room to be cleaned.
Stayed 2 nights in Jan 2025

6/10 Okay

Leon

Stayed 1 night in Nov 2024

6/10 Okay

Leon

Business traveller
Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberley

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025

2/10 Terrible

Tasnina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Disastrous Stay I wish I could give zero stars for my stay at Ark Hotel, as it was undoubtedly one of the worst experiences I’ve ever had. From start to finish, the visit was riddled with disappointment and frustration. Firstly, the room lacked a basic amenity – the TV remote was missing, which meant I couldn’t even use the television properly. On top of that, I was not informed beforehand about the lack of robes and slippers for using the sauna and pool facilities. This is a glaring omission that demonstrates poor communication and a lack of care for guest comfort. To make matters worse, the property is not a proper hotel but seems to be a residential building passed off as one. This is highly misleading and adds to the discomfort of the entire experience. The staff were absolutely horrible – unhelpful, rude, and unprofessional. It’s clear that customer service is not a priority here. Honestly, I regret ever booking a reservation, and I strongly advise others to avoid this so-called hotel at all costs. If I can claim compensation, I absolutely will, as this stay was a waste of time, money, and energy. Save yourself the trouble and book somewhere else. This place is an utter disaster.
Stayed 1 night in Jan 2025

6/10 Okay

Emily

Stayed 2 nights in Nov 2024

10/10 Excellent

Manj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Queen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but I was disappointed they turned the beautiful view beside the pool to a studio instead. It was gorgeous the way it was. Everything else was a 10
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing stay

The positives - comfy bed and pillows and friendly reception team. The not so good - smell of drains in the very very tiny bathroom. Someone else’s hair in the shower plug on arrival. Limescale and dust around the outside of shower. Noisy fridge that had to be turned off to sleep. No air con and even with snow falling in London far too hot. TV did not work but helpful receptionist explained the connections are all loose so came and jiggled with it. Loose plug on the wall. I could deal with the DLR noise but some may not. Free WiFi but it was immediately intercepted by scammers so be careful.
Stayed 2 nights in Jan 2025

8/10 Good

Leonardo

Stayed 2 nights in Jan 2025

8/10 Good

Curtis, Peterborough

Stayed 1 night in Dec 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY

Absolutely the worst. Do not come here at. Matter a fact don’t even use hotels.com because they are just as worthless. Picture are incredibly deceitful. I had booked a three night stay and as soon as I walked in it was horrid. Nevermind the small space, the bugs and gnats in the shower were enough to raise concerns to front desk. The not so helpful and rude agent looked at us as if we were stupid and did not want to switch us rooms but ultimately did. Then this one had stains on the bed! Disgusting! I booked the Hilton plaza the next day. Hotels.com did absolutely nothing when I raised my concerns and “followed up with the hotel” after nearly a month of no contact I emailed them to see what was happening and they replied they would get back to me within 48 hours. I received that message 3 times. So an additional week for them to tell me they would not refund me due to their policy. My recommendation is never to go to this property and to book directly at the hotel you want to stay at. You get rewards and don’t have to deal with hotels.com incompetent customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Cassandra Marie, Lehigh Acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot pay to check in early, but the location was nice.
Stayed 4 nights in Dec 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tyreek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

john

Stayed 2 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Tameka

Stayed 1 night in Dec 2024

10/10 Excellent

Gilde

Stayed 3 nights in Dec 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yuck Premium Studio more a bedroom with defunct ki

We arrived at 10pm. Our room wasn’t ready or at least that’s what the first receptionist told us. 40 minutes later and another receptionist/manager said that was just the computer not being updated so about as useful as a chocolate tea pot which wasn’t provided in the room in case you were wondering. Neither were any of the utensils shown in the lovely photo they show as advertising. I could have done without the chopping board as I wasn’t expecting to host a dinner party but how is anyone going to do anything without a knife folk or plate and with what looked like an induction hob you need specialist pans. Nothing is provided. The single tea bag for a couple staying 2 nights was a nice touch. But a bed that is crammed in on 3 sides makes it very difficult for someone who has to get up in the night not to disturb their partner. Also if you are going to have a bedside light, why put the switch by the main door? Finally, the condition the paintwork was awful (those bits that weren’t missing completely), the ceiling looked like it had some salt ingress caused by damp (although no idea how or what actually caused it) and the curtains were dirty and torn. Other than that it was fine - a place for the younger crowd I feel
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024