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The Rubens at the Palace

5.0 star property
VIP Access

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Photo gallery for The Rubens at the Palace

Premium bedding, in-room safe, individually decorated
Property entrance
Master Suite | Living area | TV
4 bars/lounges, Champagne bar, cocktail bar
Junior Suite | Premium bedding, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪6 min walk‬
  • Big Ben
    ‪18 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Twin

Premium bedding, in-room safe, individually decorated

Superior Twin

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, individually decorated

Master Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Themed Double Room

Royal Themed Double Room | Premium bedding, in-room safe, individually decorated

Royal Themed Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | Premium bedding, in-room safe, individually decorated

Executive King

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double

Classic Double | Premium bedding, in-room safe, individually decorated

Classic Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | Premium bedding, in-room safe, individually decorated

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | Premium bedding, in-room safe, individually decorated

Cosy Double

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Themed King Room

Royal Themed King Room | Property amenity

Royal Themed King Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single

Executive Single | Property amenity

Executive Single

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, individually decorated

Family Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Mews View King Room

Royal Mews View King Room | Premium bedding, in-room safe, individually decorated

Royal Mews View King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, individually decorated

Executive Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Mews View Classic Double

Premium bedding, in-room safe, individually decorated

Royal Mews View Classic Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants and bars/lounges
This hotel features 2 restaurants, 4 bars/lounges and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around The Rubens at the Palace. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus 2 restaurants and 4 bars. Some of the pet-friendly amenities that this property offers include food and water bowls, pet-sitting services and litter trays.
  • Free WiFi
  • Enjoy British cuisine at The English Grill, one of the property's 2 restaurants and 4 bars/lounges
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the local sightseeing and the clean guestrooms
  • Within a 10-minute walk of Buckingham Palace and Green Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter trays
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
The English Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Curry Room – This restaurant only serves dinner. Reservations are required. Open selected days.
The Leopard Bar – This Champagne bar only serves light fare. Open daily.
The New York Bar – This cocktail bar only serves light fare. Open daily.
Bbar & Restaurant – This bar serves brunch, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to Buckingham Palace and other Victoria sites was nice. Staff were nice and helpful. The room was very small given the cost.
Stayed 9 nights in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Sarah R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very gracious. The hotel’s locations and the tube is great.
Stayed 7 nights in Dec 2024

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay within walking distance to Buckingham Palace. The staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED staying in this hotel thanks to the staff. The staff were amazing for anything we needed! Super nice, friendly and approachable. It was also a great location. What we did not enjoy at the hotel and did not feel were worth the money were both the full and continental breakfasts, as well as the afternoon tea. All were WAY overpriced and not worth it. The continental breakfast was comparable to a cheap American breakfast…very slim offerings. And the afternoon tea…was a disappointment. Which is unfortunate as there was so much hype around it.
Stayed 7 nights in Dec 2024

10/10 Excellent

Romyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very close to the palace.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here. Excellent and staff are wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Shao Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Nov 2024

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities in the room are excellent, the staff were all very courteous, helpful and attentive, the location is most convenient for places I want to go. The room however is much smaller than I would like, but next time I will choose a bigger room. I will be back and recommend this hotel to my friends.
Stayed 3 nights in Nov 2024

6/10 Okay

Kari

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great but room was too small. Sleeper sofa would not fully open up as positioned because of wall in front of it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Haley Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Only thing to think about is the elevators are very small so if you have a lot of luggage you might have to make 2 trips. Other than that the room was clean and comfortable! Would recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubens, Buckingham Palace Road
The reception and all interface was excellent. In several of my previous visits I was distressed to find an arrogance or indifference in the staff. It was delightful to find that this had now all, quite suddenly evaporated,
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with group
Top notch hotel
Fabulous hotel with super attentive and friendly staff. A classy place to visit and take in the feeling of history
Stayed 1 night in Nov 2024

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly welcoming and the hotel is comforting and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff. Made us feel like royalty!
Stayed 3 nights in Oct 2024

10/10 Excellent

Amrjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Staff very polite
Stayed 1 night in Nov 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just very busy.
Stayed 5 nights in Sep 2024