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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Lobby lounge
Reception
Lobby lounge
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

ibis London Heathrow Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (2560)
The price is CHF 77
for 1 room
includes taxes & fees
26 Apr - 27 Apr
ibis London Heathrow Airport

About this property

Thistle London Heathrow Terminal 5

Hotel with a conference centre, in the vicinity of Windsor Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 38-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the comfortable beds at Thistle London Heathrow Terminal 5. During your stay, you'll be close to Stockley Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Aviator Sports Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by car from Windsor Castle and 12 minutes from Pinewood Studios
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 11 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 5490 square feet (510 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Thistle London Heathrow Terminal 5. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Aviator Sports Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Aviator Sports Bar – This bar specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Uncovered self-parking fee: GBP 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 908 out of 2410 reviews
Rating 8 - Good. 873 out of 2410 reviews
Rating 6 - Okay. 362 out of 2410 reviews
Rating 4 - Poor. 132 out of 2410 reviews
Rating 2 - Terrible. 135 out of 2410 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pod transit was efficient and fun. The pathway through the carpark was a bit underwhelming. And the lack or an elevator in the hotel does let you down.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Charmaine, Devonshire

Liked: Cleanliness, staff & service
No elevator, otherwise lovely helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable, but dated rooms
Hotel is comfortable, with a nice bar, however the rooms are a little dated and could do with modernising. Fantastic for pre flight stays, and the pod cars to the airport are a brilliant addition.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Rene

Liked: Staff & service, property conditions & facilities
C
Stayed 1 night in Jan 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Simon

Stayed 1 night in Jan 2025

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at hotel very old dirty room heater did not work usb sockets did not work hotel was absolutely freezing guests are paying good money but no heating on in the hotel plus in room heater broke worst hotel ever
Stayed 1 night in Jan 2025

10/10 Excellent

Erick

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for an overnight
Quick and easy check in, helpful staff to pre purchase the pod transfer to Heathrow T5. Fine room for a night before an early flight, shame the rooms aren't soundproofed.
Stayed 1 night in Jan 2025

6/10 Okay

william

Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean comfortable hotel
Comfortable stay at the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Just stayed the one night when Picking up family member from terminal 5 and had an early start. The room was adequate for this reason and had no issues and would use again for this purpose. Found the restaurant good and service was quick
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Colin

Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to T5
Good location to T5. Room basic but clean. Friendly staff, good food and service.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline, Clackamas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, facilties were good, dinner was average and breakfast was amazing.
Stayed 1 night in Jan 2025

6/10 Okay

Danielle

Travelled with group
Disliked: Staff & service, property conditions & facilities
Staff was rude and hung up on us multiple times when we were trying to come and go using the pods.
Stayed 1 night in Dec 2024

10/10 Excellent

Pradhuman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

George

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with family and small children
Kind and considerate staff
Stayed 1 night in Jan 2025